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Reviews of Hostal Buena Esperanza

Vía Principal al frente de la estación de Policía, 0000 El Copé, Panama

Review Score

Based on 1 hostel review

6.4

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    7.0

  • Location

    8.5

  • Facilities

    6.0

  • Staff

    7.0

  • Value for money

    7.0

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  • Reviewed: February 28, 2022

    2.0
    Disappointed.
    • Leisure trip
    • Couple
    • Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When we arrived, there was no one to greet us. When the owner was located and finally came out, it did not seem that she was aware of my booking, plus she tried to charge us more than the price I booked the property for. I had to show her my booking.com reservation and price for 2 nights, which she finally agreed to. She showed us to a room and gave us a roll of toilet paper. There were no blankets for the bed and no Wi-Fi available, although the signs on the property stated there was free Wi-Fi. My husband and I have traveled the world and are used to small hostals and low budget accommodations, but this was a disappointment. It could have been a decent place to stay if the room was ready and the owners made us feel welcome. Although I booked and paid for 2 nights, we left after only one night. I did not even ask for a refund for my unused night; I just wanted to leave, I was so disappointed with the hospitality.

    The location was close to the hiking trails and parks I was interested in seeing.

    Stayed in February 2022

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