Cnr Fenton & Victoria Streets, 3045 Rotorua, New Zealand
#28 of 81 hotels in Rotorua
Guests' ChoiceBased on 1218 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 19 June 2024
Leroy
AustraliaThe breakfast was good ... but bit of more hot items like Eggs would be good
The breakfast was good ... but bit of more hot items like Eggs would be good
Stayed in May 2024
Reviewed: 13 June 2024
Nadine
New ZealandWoken by road noise.
Friendly staff
Stayed in June 2024
Reviewed: 10 June 2024
Hui
New Zealandno microwave, no milk in the fridge, and the shower drain was slow
the location is good
Stayed in June 2024
Reviewed: 9 June 2024
Patricia
New ZealandThe location was perfect, close to everything that we needed. Rooms were nice and beds were comfortable.
Stayed in June 2024
Reviewed: 4 June 2024
Moksha
New ZealandNeed more options in the breakfast menu
Stayed in June 2024
Reviewed: 4 June 2024
Sonya
New ZealandComfortable rooms and beautiful bathroom. Lots of parking and friendly staff.
Stayed in June 2024
Reviewed: 3 June 2024
Tracey
New ZealandThe food options for breakfast were great but the service was a little disappointing towards the end (9:30am). Clean glasses not available, some of the food options not topped up, and spilt food and drinks on the service counter weren't cleaned up so it looked neglected and untidy.
Central location, walkable to centre of town and restaurants, clean, warm and quiet rooms, great size bathroom with top quality linen and toiletries.
Stayed in June 2024
Reviewed: 3 June 2024
Demetrius
New ZealandStay wasnt long enough.
Easy access.
Stayed in June 2024
Reviewed: 30 May 2024
Hoterene
New ZealandI don't like the lift. If there was anyway that could be improved that would be great. Also, i didn't like having an open shower with no door or curtain. I am a big person and so when i got out, water was all over the floor from rebounding off of my bodyBut other than that, it was great
The bed, pillows and overall the room. The coffee selection and machine. Big fan of the milk size and cold water in the fridge. The aircon was great too. The receptionist was very kind and made me feel welcomed and answered my questions well.
Stayed in May 2024
Reviewed: 30 May 2024
Federica
ItalyThe breakfast could be improved with much more meals . Strage that the beverage is not included in the price.
Good hotel in rotorua for the strategic position betweeen the Centre and the main attractions like te puia and redwood walk. Essential room, nice staff and very good service about the gym .
Stayed in May 2024
Reviewed: 28 May 2024
Deb
United KingdomThe location was OK but its a good 15 minute walk to the restaurants of Eat Street and surrounds. The breakfast room is in reception as is the bar. Barista coffee is an additional charge. There is a dinner offering but the menu is very limited so we felt we had to go out for dinner every night.
The room was clean and comfortable. We asked to move rooms on arrival as the hotel is on a busy road and as a light sleeper I needed a quieter room. Thankfully the team were able to arrange this. Parking was easy and free of charge.
Stayed in May 2024
Reviewed: 23 May 2024
Moses
New ZealandBreakfast buffet not worth it at all, just cereal and fruit
Location was perfect
Stayed in May 2024
Reviewed: 17 May 2024
Stewart
New Zealandthe general hotel condition was a bit tired.
The welcome was friendly and efficient, also very accessible parking front and at rear. My room was a good size and had everything i needed for an overnighter, and the bed was very comfortable and had a great selection of pillows.
Stayed in May 2024
Reviewed: 12 May 2024
Miranda
Hong KongBreakfast is good. Parking lot is spacious and location is convenient.
Stayed in April 2024
Reviewed: 6 May 2024
Peter
New ZealandGreat location.
Stayed in May 2024
Reviewed: 6 May 2024
Haisley
New ZealandThe water pressure in the shower was a bit soft for my liking and there was no ability to toast bread in the room, and also for some reason the television in the lounge area turned on by itself at 5am on full volume - weird!
Excellent location, with quiet, private rooms and the facilities were great, I even managed to brave the swimming pool even thought it is autumn. The staff were great to deal with and answered my questions with ease.
Stayed in May 2024
Reviewed: 5 May 2024
Ines
New ZealandBreakfast is a bit of a mess and feels very unorganised
Liked the location a lot. Everything was clean and housekeeping staff was amazing and helpful
Stayed in May 2024
Reviewed: 26 April 2024
David
New ZealandLocation was great
Stayed in March 2024
Reviewed: 22 April 2024
Nyoke
MalaysiaReception asked us to tell them what time we wish to fix for our breakfast time and that we are limited to just 1 hour. We are on holiday, we wish to relax, sleep, wake up anytime we want. We do not want to fix time for our breakfast. It is common for hotel to fix breakfast time, example 6.30am till 10.00 am. Up to guests to decide which time is convenient to them. Also breakfast seating area too small and breakfast spread need improvement. Need better signage at car exit auto-gate.
The beds were very comfortable. Hotel location is convenient.
Stayed in April 2024
Reviewed: 22 April 2024
Sangnam
South KoreaSoundproofing
Kind
Stayed in February 2024
Reviewed: 19 April 2024
Engelbrecht
New ZealandThe fact that is was.pet-friendly.
Stayed in April 2024
Reviewed: 19 April 2024
Ya
TaiwanNothing.
Near many markets. Clean.
Stayed in April 2024
Reviewed: 13 April 2024
Katherine
United KingdomDidn't realise as so close to thermal pools etc there was a strong sulphur smell in the air outside which sometimes was smelt in the hotel too
Great room, comfy and clean. Friendly staff
Stayed in April 2024
Reviewed: 13 April 2024
Karen
New ZealandProvided tea and coffee no milk. Stayed 2 nights 2nd day room not cleaned
Location
Stayed in April 2024
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