This is truly a sanctuary. Tranquil setting with the chirp of the birds the only audible sound. Very relaxing setting

Stayed in March 2024

Peaceful surroundings away from the main hub of Paihia. Ideal as a base to do all your sightseeing from. Unit well appointed and secluded from the other apartments

Stayed in March 2024

Nothing, although another cooking dish or two (for the oven) would have been appreciated.

This is a stylish, luxurious and well equipped apartment. Offering views of the beautiful town of Paihia, it’s the kind of place that you wish you could spend more time in. We didn’t see the owners or any staff while we were there but they communicated well and our arrival and stay here was extremely comfortable. This was the last place we stayed during our tour of NZ and we certainly felt that we finished it in style.

Stayed in March 2024

The view was spectacular.

Stayed in January 2024

Mosquitoes

Location, view, amenities

Stayed in January 2024

It was beautiful and very peaceful!! A short walk uphill from town and then I enjoyed a glass of wine on the balcony.

Stayed in January 2024

There is absolutely nothing I can fault here, it’s a special place for us!

We love everything about Sanctuary Palms, such a beautiful place to stay! I would consider ourselves as regulars as we love coming back every year!

Stayed in September 2023

Moulin rouge room / Beautiful apartment with awesome views .the bath was awesome , very private and quiet . Very close to town so it's easy to walk everywhere , but be prepared for the walk back up the hill to the apartment . I will definitely be back . Hosts were amazing and very happy to have a chat with ya .

Stayed in July 2023

The apartment had a fantastic view from large panoramic windows but was not really within walking distance to town

Very good size rooms. Very clean great view. A great apartment

Stayed in July 2023

The hill! Although worth it for the lovely views.

Lovely apartment, very clean and very cosy. Great facilities and very comfortable bed. The candles and the spa bath made for a very relaxing stay!

Stayed in June 2023

We couldn't find a ligher for the candles. :) But in all honestly, there was not anything to really complain about. Was a lovely stay, quiet, and my partner and I had a wonderful time.

Very easy. We came in late so they messaged us beforehand to let us know where we could get the key if the office wasn't open. Very friendly and helpful.

Stayed in March 2023

a few electrical things weren’t working or broken

lots of luxury items, fridge was stocked with wine, beer, soft drink and a bowl of fruit - very thoughtful! bed very comfortable especially being a king size. nice view looking out over tropical garden

Stayed in February 2023

The property I could not fault about the King suite or the room itself. The only issue I had was the insulation tape around the cracked toilet seat but the definitely get a 10 out of 10 from me. Thankyou so much for such a great place.

Stayed in January 2023

the bathroom was great- nice space

A very well set up room with everything we needed

Stayed in January 2023

AC not working in bedroom when weather was very hot, not notified in advance and no discount offered for this which was a bit disappointing. Upstairs had TV on loud after quiet hours and the ceilings are thin. I note from a prior review other guests have had similar problems, would suggest including the quiet hours in the welcome letters (particularly for room 3).

Very luxurious and clean apartment. Good location near town centre (via a steepish hill). Spa bath was fab, appreciated inclusion of bath salts, candles and matches. Generous coffee/tea/mini bar supplies. Indsutrial washing facilities.

Stayed in December 2022

Important to realise that these apartments were originally a single house, and so the sound insulation isn’t up to hotel standards. The folks upstairs weren’t too noisy but even when they walked about during the night it was noticeable downstairs. Note that this is in a very quiet location generally though, so all sounds stand out. In particular though, the bathroom noise of water running was quite loud, but nothing compared to when our upstairs neighbour decided to run the bath and then have a long jacuzzi at 6AM!

Lovely position, but it is as the top of a steep hill. Was OK for us, but may be limiting for others. Other than that, it’s a convenient location for walking into Paihia. Well equipped, nicely laid out, plus there was a washing machine and dryer

Stayed in November 2022

Excellent

Peaceful, Clean & classy

Stayed in October 2022

noise from apartment above. Generally just people walking about & spa bath filling etc

Had everything we needed. Awesome bathroom.

Stayed in September 2022

Loved the view and the surroundings of the location - We could hear Ruru at night and on our walk around Waitangi we could hear Kiwi calls. The room had everything we needed and we felt welcomed and comfortable. The other rooms around ours were quiet and we had a peaceful stay. Hope to stay longer next time.

Stayed in June 2022

Great location, close to beaches and shops

Stayed in February 2022

Everything was perfect even when the hot water ran out the staff were in it immediately awesome

Beautiful home and comfy beds

Stayed in September 2021

The only thing I didn't like was the headboard not being attached to the bed so every movement made the headboard bang on the wall.

I loved almost everything, the view, the set up, the bath, the art, the fireplace.

Stayed in September 2021

Nothing

It was private beautiful and cosy

Stayed in August 2021

One ply toilet paper Only DVDs in bedroom tv Ants in kitchen Gas smell outside door

The bath was amazing It was an amazing place

Stayed in July 2021