147 Victoria Street West Auckland Central, 1010 Auckland, New Zealand
#34 of 185 hotels in Auckland
Guests' ChoiceBased on 2557 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
8.9
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 24 April 2024
Philippa
New ZealandNil
Everything was made so easy with online booking and info shared. The staff were awesome. I phoned before my stay and the lovely lady on the phone was amazing. Raj checked me in, and out, stored my bags, and received me back to collect my bags. He was very helpful and very pleasant to deal with. Very happy!
Stayed in April 2024
Reviewed: 23 April 2024
Vicky
United KingdomN/A
Reception staff excellent Nice swimming pool and change facilities
Stayed in April 2024
Reviewed: 23 April 2024
Mack
AustraliaFront desk manager - RAJ.
Location
Stayed in April 2024
Reviewed: 23 April 2024
Patricia
HungaryThe shower cubicle is not the cleanest, there was mould around the edges everywhere. Also the shower drain was blocked, so the water would pool around your feet as you were showering.
Great facilities (we had washer and dryer in the room we booked, plus microwave and stove top), spacious room. They were able to provide a cot for our baby, which was great. Reception staff was friendly and helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Robert
AustraliaWe kept hearing noises that sounded like someone was entering our suite. Obviously there weren’t but maybe the sound proofing could have been better.
The location right in the heart of the city meant once we were checked in we didn’t need to use our car.
Stayed in April 2024
Reviewed: 22 April 2024
Alare39
ThailandVery expensive parking price
Nice clean room, good location
Stayed in April 2024
Reviewed: 22 April 2024
Livia
SingaporeCustomer service to be improved Additional information on public transportation Will be useful / helpful.
Clean compact fully equipped room Several eateries nearby
Stayed in April 2024
Reviewed: 22 April 2024
Debra
New ZealandEasy to walk to from Sky Bus terminal. The quietest hotel I have stayed in, in the CBD.
Stayed in April 2024
Reviewed: 21 April 2024
Julie
AustraliaNo parking on site. The nearest carpark was not suitable for larger vehicles and NZD55.00 per day with extremely limited spots available. No restaurant on site but loads within a 5-7 minute walk (that includes the local convenience shop).
Excellent location, great sized room, wonderful facilities in the room including microwave, large fridge, washing machine and dryer. Comfortable bed. Very quiet considering the location. Staff were polite & helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Joanne
AustraliaNot enough seating in living area. Only a 3 seater lounge for 4 people. Balcony door very hard to open. Access to PowerPoints for use for laptops etc was behind the lounge with no table as the tv sat on the only table in the room. The only alternative was to stand at the kitchen bench. Parking was expensive.
Great location, friendly staff. Nice apartment. Comfortable bedding, nice hot showers. Good kitchen facilities with full size fridge.
Stayed in April 2024
Reviewed: 20 April 2024
Dale
Australiavery convenient...clean
Stayed in April 2024
Reviewed: 20 April 2024
Andy
New ZealandSecure parking was advertised and the main reason for booking but after booking hotel told could not guarantee a car park
Location
Stayed in April 2024
Reviewed: 20 April 2024
Graham
United KingdomGreat location, quiet despite central location, clean
Stayed in April 2024
Reviewed: 19 April 2024
Pauline
United KingdomNothing
Good central position. Well equipped. Safe. Excellent staff
Stayed in February 2024
Reviewed: 19 April 2024
David
United KingdomNothing for the money paid
Great value and location
Stayed in April 2024
Reviewed: 18 April 2024
Kurniawan
Indonesiano loading/unloading space, expensive parking, room a bit small
good location, kitchen
Stayed in April 2024
Reviewed: 18 April 2024
Ana
United StatesCarpet in the rooms
In-room washer/dryer and tea service
Stayed in March 2024
Reviewed: 17 April 2024
Sarah
New ZealandPretty small bathroom, bed was ok comfy wise
Fantastic location to town, great that we were able to leave our luggage with the front desk.
Stayed in March 2024
Reviewed: 15 April 2024
Ben
United KingdomGreat value room with kitchen/laundry facilities as well as parking, located in a convenient central Auckland location.
Stayed in April 2024
Reviewed: 15 April 2024
Magdalena
United KingdomThe communication through messages was quite inefficient. The response could be quicker.
Good location,
Stayed in April 2024
Reviewed: 15 April 2024
Orit
Israelsmall room
good location
Stayed in March 2024
Reviewed: 14 April 2024
Rakesh
IndiaNothing.
The hotel is well located - close to some good stores and restaurants. It is only about 100 m. to the Sky Tower, an important landmark of Auckland. The airport shuttle bus starts/ends at the Sky Tower, which is a great convenience if you stay at this hotel. All in all, a very good hotel.
Stayed in March 2024
Reviewed: 12 April 2024
Nancy
United StatesThe place was quite small. I don’t know if they had larger rooms and I didn’t notice but ours was pretty tiny.
A great location, very clean.
Stayed in March 2024
Reviewed: 11 April 2024
Irsan
IndonesiaVery basic room and facilities
Very close to skycity center for bus transfers
Stayed in April 2024
Reviewed: 11 April 2024
Bill
New ZealandGreat location close to my favourite restaurants Cassia and The Federal. The harbour and most things are in easy walking distance if not the bus services for common places were good. Nice quiet small rooms. Nice shower. Great aircon.
Stayed in April 2024
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