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  5. Reviews of Paradise in Rotorua

Reviews of Paradise in Rotorua

16 Hathor Street, 3015 Rotorua, New Zealand

#124 of 168 Holiday rentals in Rotorua

Guests' Choice

Review score

Based on 19 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 19

  • Reviewed: 12 October 2022

    9.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights

    There were only 7 cups which was a bit minimalist. However, overall it was a very comfortable stay. The pool was a big hit with the family.

    Stayed in October 2022

  • Reviewed: 6 June 2022

    8.0
    great stay, confortable beds, outside pool available
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 3 nights

    internet connection sometime cut and come back, the bathroom doors one was broken, the others bath room were very small, not really accessible for 1.83m tall man and 120 kilos I am...

    great calm and quiet place. great house, large kitchen, living room and big tv screen very large, a great pool and BBQ outside on the terrace.

    Stayed in June 2022

  • Reviewed: 11 May 2022

    8.0
    Great location. Sunny living room and the warm pool was a big bonus.
    • Leisure trip
    • People with friends
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There was no shower door that made it difficult to have a shower and trying to prevent from flooding the shower room.

    The warm pool and sunny living room. Great location. Kitchen amenities were great. Would recommend this place.

    Stayed in May 2022

  • Reviewed: 1 February 2022

    9.0
    relaxing, peaceful… will definitely go again
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    dryer was not working, found a few cockroaches

    pool, spacious, location, 2 tvs where you can separate yourself if you want ‘me’ time, can accommodate up to 10 ppl of you have a big family or go with friends

    Stayed in January 2022

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Thank you for haveing us was warm an homely Beautiful stay check in was smooth loved it😊

    Stayed in July 2024

  • Reviewed: 17 March 2024

    10
    Great stay for big families with kids.
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    Great location with main attractions being between 7-15mins away. Excellent communication and understanding of our needs from the host Peter. Loved it! Wish we would have stayed longer. This is honestly great value for money especially if you have a big family with kids. With the heated-salt pool and a TV upstairs and downstairs to keep everyone in the house happy. Modern kitchen and laundry facilities. Highly recommend staying here. The photos don't really do it justice and I was too busy adventuring to take any good ones(without us in them) .

    Stayed in March 2024

  • Reviewed: 23 November 2023

    3.0
    DISAPPOINTED
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 4 nights
    • Submitted via mobile

    this property is very old and run down. The lounge stunk of vomit, the ceiling fan in the bedroom is broken, no door on the shower so when you have a shower you need to use at least three towels on the floor to soak up the water that spills onto it. The main light in the bathroom is broken so impossible to use the mirror as it’s too dark to see anything. The was only three teaspoons in the kitchen which is a joke when you have 5 adults. the dishwasher had no rinse aid in it so we had to hand dry every dish after it was washed. the batteries in the remote control for the tv in the lounge were flat so couldn’t get it to go. there were two cheese graters in the kitchen one was rusty and the other had melted cheese stuck to it from the previous tenants. the listing did not mention stairs in the house and our 21 month old baby was constantly trying to go down them which left us all on edge. This property was probably beautiful 20 years ago but has not been maintained or cleaned since. going back on past reviews from over a year ago and the same problems are listed (unfortunately we didn’t look back far enough when looking for somewhere to stay). years of mould on every window and the wardrobes in the bedrooms all stunk of mould too. we went to hang clothes on the clothes line and had to repair all the broken cords first as they had collapsed. we also had to buy pegs as there was only about 10 and no laundry basket . i could continue to go on and on but the owner knows all these problems as he’s been told plenty of times from previous customers. please be wary if booking this place as you will be very disappointed

    we booked this property very last minute as our current accommodation had been broken into hours before we checked in and the front door was smashed in so was not able to be locked, the owner responded to our booking request very fast and made our transaction easy and smooth

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Business trip
    • People with friends
    • Four-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    Lovely home, had everything we needed

    Stayed in November 2023

  • Reviewed: 6 February 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    over priced

    The pool.

    Stayed in February 2023

  • Reviewed: 15 January 2023

    10
    We had such a great time. The pool was awesome and perfect temperature. The beds were super comfy!
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The host was super lovely and very understanding of our mistake. The house was beautiful and well set up. Super spacious and lovely and peaceful. The pool was perfect. We loved everything about this place. Highly recommended. Thank you so much.

    Stayed in January 2023

  • Reviewed: 19 December 2022

    1.0
    Pathetic and misrepresented
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    The miscommunication on part of owner and complete misrepresentation of an below average property The place is worn out and have spiders webs and cockroaches in the property which was not at all ideal One of the dining chair was broken and is a huge health and safety risk The toilet door doesn't even goes in the hinges so whenever someone is on the toilet seat the door swings open with the air, we had to use slippers to tuck under the door to hold it...what a pathetic experience The toilet bulb wasn't working when we check in so in the night, had to use the phone torch. While the beds were comfy, the ceiling fan didn't work in the night and it was 25 degrees in the house. Kids were sweaty and couldn't sleep The pool is worn out and has big round patches of chipped paint on the bottom which is not a very good sight The bathroom door still not fixed and was lied to by the owner to day, guests before you damaged it and we didn't have enough time to fix it. When I read other views this morning, one revier in May 2022 mentions that the bathroom door wasnt there. Another lie And to top it all, the property manager contact that was shared, when contacted to raise issues and ask for help, said he isn't even the property manager. Owner was not sorry at all with out experience and literally said since you have raised a complaint via booking.com, all comms should be communicated to them Disheartened, upset and very unsatisfactory

    The pictures on booking.com are quite misrepresented as this is not even close to the expectation you would have after reading the description and the pictures

    Stayed in December 2022

  • Reviewed: 6 September 2022

    5.0
    Passable
    • People with friends
    • Four-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    The broken things that other people had broken and not taken care of while staying at this lovely home

    Home

    Stayed in September 2022

  • Reviewed: 12 January 2022

    10
    everything was there nothing was lacking would love to stay there again
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    nothing at all

    everything we really enjoyed our stay

    Stayed in January 2022

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 7 January 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 6 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: 7 October 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 15 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

Showing 1 – 19

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