97 Papanui Road, Merivale, Merivale, 8014 Christchurch, New Zealand
#142 of 152 hotels in Christchurch
Guests' ChoiceBased on 415 hotel reviews
7.1Cleanliness
7.4
Comfort
7.7
Location
8.7
Facilities
7.3
Staff
8.1
Value for money
7.8
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 July 2022
Glenda
New ZealandOld decor. Knob missing from kitchenette cupboards. Unit could do with a paint and an upgrade
Shower was great water pressure, for budget accommodation. Was very happy with that. Location great. Staff were excellent, very helpful
Stayed in July 2022
Reviewed: 9 June 2022
Veronica
New ZealandNothing
The quite
Stayed in June 2022
Reviewed: 6 May 2022
Tony
New ZealandHeater was noisy Bed was uncomortable Parking is tight
Location
Stayed in May 2022
Reviewed: 20 April 2022
Sharon
New ZealandCarparking was an issue - very tight space to turn around
Handy location to central city.
Stayed in April 2022
Reviewed: 1 April 2022
Janet
New ZealandThere was what I think was a snail in the top corner of the shower. Unit needs updating but was clean and comfortable.
Very comfortable beds, good cotton sheets and good towels. Thank you
Stayed in April 2022
Reviewed: 30 January 2022
Michael
New ZealandRoom was very warm in the middle of summer and there was no air conditioning or any way to cool it down except opening the door and tiny window in the bathroom.
Location was good - on a major bus route and short walk to Merivale Mall. Facilities were good - jug, fridge etc. TV was mounted on a moveable arm for convenience of viewing in the bed.
Stayed in January 2022
Reviewed: 5 January 2022
Truleee
New ZealandWould be helpful for the Management to work on communication skills. Pretending your happy goes far, an unhappy face doesn't
Location And Price
Stayed in January 2022
Reviewed: 25 December 2021
Andrea
New ZealandJuggling plugs in the kitchen for kettle & microwave & juggeling for electric blankets. We moved a bed & nightstand - , wasn't vacuumed behind for a while.
Location & Price
Stayed in December 2021
Reviewed: 20 November 2021
Radha
New ZealandNo shampoo
convenient
Stayed in November 2021
Reviewed: 7 September 2021
Kenneth
New ZealandWe had to leave early but no refund for 3rd night
Needed more cleaning.......no pots and pans for stove
Stayed in September 2021
Reviewed: 29 July 2021
Jennifer
New ZealandAvailability and affordability
Stayed in July 2021
Reviewed: 28 July 2021
Kimberley
New ZealandValue for money and exactly what we needed. Very quite surprisely from such a main busy road.
Stayed in July 2021
Reviewed: 22 July 2021
Kaylene
New ZealandTight parking Very dated motel but great staff
Handy easy to find. Clean units
Stayed in July 2021
Reviewed: 21 July 2021
Julie
New ZealandHandy to hospital
Good location
Stayed in May 2021
Reviewed: 16 July 2021
Jo
New ZealandHaving a vanity in the main room that doubled as a sink for washing dishes. The filthy reception area.
A comfortable bed and good location.
Stayed in July 2021
Reviewed: 14 July 2021
Limited
New ZealandTwo taps in the sink.
Stayed in July 2021
Reviewed: 7 July 2021
Catherine
New ZealandLocation
Stayed in July 2021
Reviewed: 20 June 2024
Wooffindin
New ZealandRoom has been renovated recently. Great value for money when you just need somewhere to sleep.
Stayed in June 2024
Reviewed: 19 June 2024
Jyothis
New ZealandWish they left a bottle of water
Neat and clean room with everything needed
Stayed in June 2024
Reviewed: 9 June 2024
Rt
New ZealandNOTHING
The price we pay and the what we get was way above our expectations, we really LOVED our rooms and everything that is in it. Really recommend this Place and Now i’m thinking of RE-BOOKING😃
Stayed in June 2024
Reviewed: 8 June 2024
Wayne
New ZealandValue for money. Great location. Good service.
Stayed in June 2024
Reviewed: 5 June 2024
Errol
New ZealandPower points did not work. Also the extractor fan in bathroom didn't either! No room service on the public holiday while there. No condiments topped up, i.e. tea bags, sugar etc. We stayed 8 nights, no broom or brush and shovel to tidy the kitchen ourselves since their room service when we got it was only extra towels etc. We had been in contact to say we were flying in and what time to be expected. They did give us instructions to get in our room, as their reception us only open between 2 and 4pm. I went to pay the next morning but it was closed. They then contacted me for payment!! Very poor and unprofessional service! Also the motel was in no way presented,as seen on the website. A very tardy room and property
No breakfast available at this motel. However the least we expected was a plunger for coffees and milk on arrival. None of these were there!
Stayed in June 2024
Reviewed: 1 June 2024
Kathryn
New ZealandParking is a bit cramped for bigger cars, but not a huge problem.
Cozy and tidy hotel with everything we needed.
Stayed in May 2024
Reviewed: 28 May 2024
Peter
New ZealandNothing it was great
Very clean warm and there was no noise
Stayed in May 2024
Reviewed: 23 May 2024
Mary
New ZealandNeed written directions to operate TV and Aircon
No breakfast supplied
Stayed in May 2024
Uchisar, Turkey
La Valle, Italy
Florianópolis, Brazil
Gili Trawangan, Indonesia
Jeju, South Korea
Narbethong, Australia
Baar, Germany
Bangalore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content