1 Capell Avenue, Lake Hawea, 9382 Wanaka, New Zealand
#17 of 27 hotels in Wanaka
Guests' ChoiceBased on 1540 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.2
Facilities
8.0
Staff
9.0
Value for money
8.5
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 21, 2024
Shanley
New ZealandThe view from the room was awesome, snow on mountains and lake were stunning. The meals in the restaurant were beautiful. Staff were great. Would definitely stay again.
Stayed in September 2024
Reviewed: September 20, 2024
Ngatai
AustraliaThin walls Could do with new modernise decor
Great location Excellent views of the river Attentive and cheerful staff Welcoming atmosphere
Stayed in September 2024
Reviewed: September 20, 2024
Kate
United KingdomThe building creeks badly. I was able to hear when my room neighbours were walking about because of their floor being walked on on causing an horrendous noise.
The room has a beautiful view of the lake outside of the window, and is quite big. The best was comfortable enough, and plenty of places to charge your devices.
Stayed in September 2024
Reviewed: September 17, 2024
Carol
AustraliaNothing
It was warm and comfortable and had a great view
Stayed in August 2024
Reviewed: September 15, 2024
Bhawani
New ZealandAmazing
Stayed in September 2024
Reviewed: September 14, 2024
Linda
AustraliaHad water come into the room at entrance when weather got bad, not sure how. Made carpet smell a bit. Was quite expensive for the standard of room, dated, needs a facelift.
Great view from window, clean and bed downstairs was comfy. Nice staff in restaurant and good location to Lake Hawea and surrounds.
Stayed in July 2024
Reviewed: September 9, 2024
Leana
New Zealandclean warm good area
Stayed in September 2024
Reviewed: September 9, 2024
Kate
AustraliaCould hear some noise between walls of adjoining rooms. Configuration of beds in room was not what we had booked (we booked 2 queen beds) and we had to wait while it was changed. Appreciate, the staff accommodating our request to put the 2 single beds together to make a double.
View of lake very good. Staff were very helpful and friendly. Heating good.
Stayed in September 2024
Reviewed: September 8, 2024
Timothy
AustraliaThe beds were quiet uncomfortable but for the price, it was to be expected.
The location and views were lovely! 5min walk to the beach & the restaurant/bar is only 10 steps away. Our kids loved having their own space upstairs & free wifi.
Stayed in September 2024
Reviewed: September 8, 2024
Sahil
AustraliaLocation & location. What a beautiful Lake Hawea view from the back of the room. Absolutely beautiful. That’s my place to stay every time I visit Wānaka for skiing or family trip 😊
Stayed in August 2024
Reviewed: September 7, 2024
Sharon
AustraliaGreat location
Outstanding view Staff surprises us with a thoughtful flower arrangement for our honeymoon 💞
Stayed in September 2024
Reviewed: September 7, 2024
Letitia
New ZealandLacking in plates, cups and utensils. The room was comfortable and a bit out dated in style.
The view from our room was stunning, bed and furniture were comfortable. The restaurant and bar attached was good food, both restaurant and room was fairly priced. Warm and clean, 20 min drive from Lake Wānaka which was ideal for us.
Stayed in September 2024
Reviewed: September 5, 2024
Sarah
AustraliaFriendly staff and amazing view.
Stayed in August 2024
Reviewed: September 1, 2024
Haiqing
ChinaNeed to drive 10+ minutes to the busy town for shopping and eating.
Great place to visit the lake!
Stayed in August 2024
Reviewed: August 31, 2024
Kim
Malaysiaventilation & heating can be improved
excellent lake & snow mountain view right outside the room balcony we have choices of welcome drink: tap from beer, wine or fresh juice
Stayed in August 2024
Reviewed: August 24, 2024
Margaret
AustraliaThe bed in one of the rooms was uncomfortable, but otherwise no problem.
The location was superb. Spectacular views from balcony. The rooms were well appointed and spotless. We ate in the restaurant where meals were exceptional.
Stayed in August 2024
Reviewed: August 23, 2024
Rebecca
New ZealandYou can hear your neighborly guests using their stairs, but that didn't take away from our amazing experience.
Had lovely lake front views, you can park right outside your front door, and the restaurant and bar is only a few steps away. Such a tucked away little place!
Stayed in August 2024
Reviewed: August 19, 2024
Cecilia
United Kingdomservice. we were there for dinner @ 18;40 but food was served around 20;15. We were not in a rush that day, but waiting for more than 90 mins is quite an experience. Workers are very friendly though.
location and space.
Stayed in August 2024
Reviewed: August 15, 2024
Amy
AustraliaThe walls are quite thin but that's okay!
Beautiful locations, lovely and quiet. Friendly staff. Well equipped rooms. Comfortable bed.
Stayed in August 2024
Reviewed: August 9, 2024
Pruk
ThailandNone
The location and the view from bedroom. The room gives vibe of old-style hotel but it is spacious and comfortable. Also the staff are very nice and helpful!
Stayed in August 2024
Reviewed: August 7, 2024
Megan
New ZealandRooms are slightly dated but had everything we needed.
Amazing views over Lake Hawea at an incredibly reasonable price. Appreciate the staff member at reception giving us advice on driving in the snowy conditions.
Stayed in July 2024
Reviewed: August 5, 2024
Jo
New ZealandThe view from our room was stunning.
Stayed in August 2024
Reviewed: August 4, 2024
I-yun
New ZealandNight time the heater was not strong enough
This hotel is definitely underestimated. It’s large, quiet location, good facilities and also good dining room. Especially the price is unbelievable affordable. If I visit Wānaka this is the first place I will think first. And of course I visit here most of the time I choose to stay here. Many years I got the best aioli here as I am a chef , I can believe that was handmade it’s definitely amazing! And you can trust their restaurant. It’s fantastic! Good location while you dining you can check the view. When your stomach enjoy the food the same time your eyes enjoys the view lol Needless to say their staff is super friendly. It’s maybe not a luxury /modern hotel but it’s definitely a clean, out of standard and a comfortable place!
Stayed in July 2024
Reviewed: August 4, 2024
Tanya
New ZealandWOW! That view! The hotel is older, but out of the way and not busy. Opening the curtains in the morning to that view was breath-taking
Stayed in July 2024
Saint Petersburg, Russia
Astana, Kazakhstan
Phú Quốc, Vietnam
Edinburgh, UK
Qingdao, China
Schalkau, Germany
Badia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content