119 Cornwall St , 5810 Masterton, New Zealand
#12 of 12 hotels in Masterton
Guests' ChoiceBased on 583 hotel reviews
7.2Cleanliness
8.0
Comfort
7.8
Location
8.1
Facilities
7.3
Staff
7.6
Value for money
7.3
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2024
Carl
New ZealandThe TV system and wifi combination. I have seen this before in other properties, throw it out and just get a Chromecast.
Modern furnishings, comfortable beds, very clean and tidy, parking by your studio door.
Stayed in April 2024
Reviewed: 29 May 2024
Andrew
New ZealandNot enough hot water for 2 showers in the morning
Clean & tidy. Self-contained
Stayed in May 2024
Reviewed: 23 May 2024
Derek
New ZealandVery dated
Clean and tidy
Stayed in May 2024
Reviewed: 18 May 2024
Karen
Australiaclean and comfortable
Stayed in May 2024
Reviewed: 12 May 2024
Megan
New ZealandNeed some outdoor lighting, place very dark when we arrived and felt slightly unsafe and difficult to locate room etc. Thankful for map provided via email.
Modern, simple room with everything we needed. Warm once we put the heaters on. Very comfortable bed.
Stayed in May 2024
Reviewed: 5 May 2024
Senal
New ZealandThe only thing we didn’t like is the shower. The shower holder is broken and the water pressure is very low.
The property is clean and tidy when we arrive. Beds are comfortable and towels are clean too. We were late to check out and staff were very flexible on that too. Overall a nice place to stay with your friends.
Stayed in May 2024
Reviewed: 5 May 2024
Brenda
New ZealandSmoke alarm over bed flashed intermittently during night. Irritating
Helpful owner. My issue with TV was quickly resolved. Sunny situation.
Stayed in April 2024
Reviewed: 4 May 2024
Vicky
New ZealandThe bed was extremely uncomfortable. The springs dug into me and I had a terrible sleep.
Good location, clean
Stayed in April 2024
Reviewed: 22 April 2024
Gifford
New ZealandNothing to complain about.
Location was excellent for our access to what we needed to do in Masterton.
Stayed in March 2024
Reviewed: 6 April 2024
Sonia
AustraliaI'm giving it a lower rate due to my two large teenage boys being expected to sleep in a double bed together rather than making two single beds, thankfully we were able to make a bed on the pull out couch. Also, on arrival the door was ajar so not secure.
The place was pretty clean and heaters were provided. The place was larger than expected.
Stayed in April 2024
Reviewed: 4 April 2024
Kayla
New ZealandNothing
Good
Stayed in March 2024
Reviewed: 3 April 2024
Jessa
New ZealandOne shower room
I like how spacious the villa where we can gather especially for bigger family, a good Space for game night . The utensils were clean and well maintained. Location was good closer to preferred destinations. The place was more clean compare last 2022 when we use the facility.
Stayed in March 2024
Reviewed: 2 April 2024
Ruby
AustraliaBeds very uncomfortable, needs a mattress topper as you could feel the springs, I'm only 55kg so not a big person but a very uncomfortable sleep
Clean, tidy accommodation, great price for what you get, close to town
Stayed in April 2024
Reviewed: 1 April 2024
Matthew
AustraliaThe internet, it dropped in and out. Was quiet frustrating
Relaxed and family friendly
Stayed in April 2024
Reviewed: 12 March 2024
John
United KingdomAsked for id in advance, but not easily achieved with phone. Several attempts failed. Resolved with some humour but requested again by colleague next day. The key would barely fit in the lock: one or the other damaged? Studio 8. Washbasin had plug missing so making shaving impossible. g
Comfortable and had everything we needed.
Stayed in March 2024
Reviewed: 6 March 2024
Michelle
New ZealandWas quite dated and wasn’t as modern as the pictures portrayed. The shower pressure was ridiculously SLOW! Took ages to rinse out shampoo and even wash off soap. We ordered breakfast but didn’t receive it. When I asked about it, was told I didn’t order it and pay extra so had to prove it, in the end got no breakfast and no refund for it ☹️
Clean and in a nice quiet area. It was a large space and the bed was comfy
Stayed in February 2024
Reviewed: 5 March 2024
Alec
New ZealandNo contact with owners, everything done online, which made it easy but impersonal.
Very tidy unit in quiet motel complex in Masterton suburbs with a rural outlook. Nice room, spacious, comfortable, self-contained. Very good value accommodation. Because it is towards the edge of town need transport to access.
Stayed in February 2024
Reviewed: 2 March 2024
Michelle
New ZealandNothing
I was arriving after hours and everything was so easy to be able to check in. The bed was so comfy, and it was so clean and had everything I needed.
Stayed in February 2024
Reviewed: 1 March 2024
Jo
New ZealandHas a pool
Stayed in February 2024
Reviewed: 18 February 2024
Tomas
SwedenThe room does not look at all like the picture! It is a cheap motel type stay, at best!!!
Clean
Stayed in February 2024
Reviewed: 18 February 2024
The
New ZealandInternet / WIFI was very slow and kept dropping out.
Quiet and tidy room with all amenities
Stayed in February 2024
Reviewed: 18 February 2024
Katherine
New ZealandThe hot water in the studio apartment was turned up way, way too hot, in fact dangerously hot. It hurt our hands to wash the dishes. This is a risk to children. No hot water in NZ should be set at any higher than 50 degrees Celsius. The shower also is burning hot and was difficult to get to a cool enough temperature. This sems to be an unnecessary waste of power, heating your water to so high a temperature.
Stayed in January 2024
Reviewed: 7 February 2024
Amber
Brazilcheck in was really easy, just called gave me the code and done
Stayed in January 2024
Reviewed: 3 February 2024
Mark
FranceWell laid out with easy access (car parked in front of the door)
Stayed in January 2024
Chambersburg, USA
Sámara, Costa Rica
Dorfgastein, Austria
Split, Croatia
Sassofeltrio, Italy
Tralee, Ireland
Baie Lazare Mahé, Seychelles
Pärnu, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content