While the room was cleaned everyday they didn't change the sheets every though they were dirty. The overall hotel is a bit dated and could use some renovations. There is currently a lot of construction going on around the street and at the hotel in general, so it is noisy during the weekdays.

Really friendly, amazing staff. They were very helpful and even gave me a free room upgrade. The room itself was spacious and warm, which is important for Queenstown winters. There is also a lounge for guests with a TV and microwave, as well as some kitchen utensils for making simple meals.

Stayed in May 2024

Very well looked after!! It was a great place to stay

Stayed in June 2024

There was a lot of on going construction in front of the property and in the surrounding streets which made it a little hard to access

Close to city centre and bus stops which was handy

Stayed in June 2024

Very kind and friendly owner Bed was super comfortable Bathroom was clean - the shower was not so strong though Bed-making was done everyday, made me feel refreshed coming back to the room

Stayed in June 2024

It was smelly.. and there is construction activity going on.

Room was warm; hotel manager was good

Stayed in June 2024

The bed was a bit too soft for me and there was no control for the electric blanket on one side.

Great shower, nice kitchen

Stayed in June 2024

Noisy young people staying above us

Location and price

Stayed in May 2024

There was a lot of construction around the site which made taxi access difficult - would have been helpful to know

Spacious room, very comfortable bed.

Stayed in June 2024

Friendly and engaging staff who put in extra effort to help out. Front desk staffer on 1st and 2nd June super helpful and professional - many thanks. We stay here every time we come to Queenstown- excellent service and value for money. Easy walking access to town.

Stayed in June 2024

Great stay with spacious rooms and good value. Only small things for attention - no tea towel or towel rails, tea/coffee not replenished on the second day.

Stayed in May 2024

It was not the fault of the Melbourne lodge, but the road works in the area, and the renovations in the lodge were messy and loud. I know May is shoulder season in Queenstown, so I understand this is the best time to do the renovations.

Great location, and we had a great view from our balcony! We booked one night in a small apartment for the Luma festival. We were only a 5 minute walk from the gardens and 10 (maybe less) minutes from the town. Our apartment came with a small kitchen area including utensils, dining table, fridge, TV, bathroom, double bed etc. Everything you need for a short break away from home. Staff were really friendly and helpful. Highly recommend.

Stayed in May 2024

Didn’t know CHC they’d be a hill to walk up to the property from town. A bit steep, but if good shape an elder like myself can do it.

Within short walk down to town. If taking bus from airport, get off at Holiday Express and walk up one block to Melbourne St.

Stayed in May 2024

A lot of construction going around.

Stayed in May 2024

The road works difficult to get to the motel and parking was very poor.

The room was clean and bed comfy

Stayed in May 2024

Would have been helpful if they provided kitchen essentials such as salt, pepper, oil etc

great location, good facilities and very clean. Hist was happy for us to check in later due to a late flight!

Stayed in May 2024

Although there was air conditioning in the bedroom, we prefer to have electric blanket in the cold weather as a pre-warmer only.

Quite a good location but required a walk down and back up a steep hill to get into the centre of town .

Stayed in May 2024

location was great! just a short walking distance to the city center!

Stayed in May 2024

Website could have warned us about the renovations taking place. I would still have booked but nice to know & not arrive to a building site. All worked out well, very clean & friendly operator. Thank you.

We had an upgraded room with our own bathroom. Place was under renovation, a bit worried when we first arrived, but everything worked out perfectly. Very nice restaurant at the accommodation across the road - 2 minutes walk.

Stayed in May 2024

Car park full

Good

Stayed in May 2024

Cold room, air conditioning unit did not have heating set up.

Location and size of room and shower.

Stayed in May 2024

Roadworks and renovation work at the accommodation made the route in and out of the accommodation challenging but both the roading staff and builders were very pleasant and helpful so that made up for the inconvenience. This type of work is expected at this time of year as best time to upgrade is in the quieter months before ski season and summertime.

The rooms were clean, modern and comfy. The bathroom was also fairly new and modern. We asked for a quiet room and the room was quiet. Builders on site were very considerate too only starting work after 8am. We were 5 mins walk to town so location was spot on - downhill there and uphill back but not too far so not too taxing.

Stayed in May 2024

Toilet and shower access got changed during the stay without notifying in advance.

The location is great as it is close to the town centre, yet it still maintains a peaceful and quiet atmosphere.

Stayed in April 2024

There were no plates or cutlery in the room, nor a toaster, and as there is no cafe/restaurant we couldn’t even make toast after arriving late (8pm) from the Milford Sound trip.

The bed was very comfortable, the room clean. The view lovely. Close to the pick up bus depot for excursion.

Stayed in April 2024

Construction is happening in Queenstown and it affects sometime accessibility of the accommodation. Although staff offers assistance is carrying guest’s luggages, I think it will be better if they have ramps to facilitate use of trolleys and also wheelchairs for those who need it.

My room is clean have a spectacular view of Queenstown. It also got all the facilities I need especially the kitchen. Location is very close to the town and I love to do walking in most days.

Stayed in April 2024