140 Fitzherbert Ave, 4410 Palmerston North, New Zealand
#40 of 41 hotels in Palmerston North
Guests' ChoiceBased on 1152 hotel reviews
6.6Cleanliness
7.3
Comfort
7.3
Location
8.5
Facilities
6.7
Staff
8.4
Value for money
6.8
Free WiFi
7.3
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End of dialog contentReviewed: 2 November 2024
Mike
New ZealandRoom had no kitchenette. Bathroom had lifting lino
Didn't have the option
Stayed in October 2024
Reviewed: 28 October 2024
Huitson
New ZealandThe first room I was booked into was not made up by house keeping and real shock walking into the room to a total mess. Reception was able to find another room. Also, I paid for 2 breakfasts not one and staff did not offer a refund on the over payment.
the room once I was swapped over from another room was comfortable but tired and a little dark. Staff were very friendly and helpful and the young lady that brought up my room service was cheerful and helpful.
Stayed in October 2024
Reviewed: 25 October 2024
Keith
New ZealandNil
Large comfortable room with good facilities . Excellent shower. Nice staff in the bar.
Stayed in October 2024
Reviewed: 15 October 2024
Felicity
New ZealandReally odd layout,half of it being renovated. No wardrobe in the room.
Easy to find. Close to supermarkets etc.big fridge,good shower,nice and clean.
Stayed in October 2024
Reviewed: 15 October 2024
Melissa
New ZealandThe bathrooms were quite small and annoying that the toilet was right behind the door. There could of been other milk options in the rooms for those with allergies. We had booked rooms 107, 109, and 111 and in room 111 the tv wasn't working at all and our request for a crib was missed
The staff were very friendly and helpful especially those in the restaurant part of the Motel. Very lovely full of character throughout the motel. The location was perfect for what we needed.
Stayed in October 2024
Reviewed: 13 October 2024
Mok-lee
New ZealandThe room deco is slightly old fashion. The sink in the bathroom should be moved a bit closer to the tap.
All the staff I met were very good - the receptionist, staff at the restaurants were all very friendly and welcoming. They are very smiley and polite. Well done. Good location, close to the city, lots of parking space. Clean. Lots of drink choices inside the room - coffee, tea bags, hot chocolate. Beautiful building and plants. The room has one single bed and a double/queen bed, spacious. Having a restaurant in the hotel is a big bonus, very convenient. Dinner was nicely presented and good price too. Breakfast has lots of choices. I like the deco in the restaurant, a nice place to have function.
Stayed in October 2024
Reviewed: 12 October 2024
Jane
New ZealandParking was a bit far away from room.
Great location, room set up as we needed it.
Stayed in September 2024
Reviewed: 11 October 2024
Johnson
New Zealandprice bit high compare other place but it is what it is
location great wish we were on floor level but al gud thanks
Stayed in October 2024
Reviewed: 10 October 2024
Vicki
New ZealandThe rooms were tired looking.
The staff were so accommodating, kind and helpful and went above and beyond.
Stayed in October 2024
Reviewed: 7 October 2024
Marianna
New ZealandThe bed especially
Checking in went well. Room needs updating, comfortable but tired . Bed was too soft Needed two extra chairs
Stayed in October 2024
Reviewed: 6 October 2024
Leanne
New ZealandRooms a bit tired looking, carpet old, carpark basement flooded, beds not comfortable
Good location
Stayed in October 2024
Reviewed: 3 October 2024
Darren
New ZealandLighting was poor in the main room when working
Location and parking and amenities in room where great
Stayed in October 2024
Reviewed: 2 October 2024
Shirley
New ZealandNothing I didn’t like but felt the food wasn’t the same high standard I’d enjoyed on previous occasions. The garlic bread was delicious though.
Was very grateful to be given an easily accessible room with walk in shower as requested.
Stayed in September 2024
Reviewed: 29 September 2024
Sandy
New ZealandThey came to put in fresh linen but I had just got out of the shower - they said they would come back but they never did so we had no fresh towels during our stay. The rooms are looking old and tired and the carpet by the front door was badly stained - disappointing considering what the charge was per day
It was handy to where I needed to be
Stayed in September 2024
Reviewed: 19 September 2024
Neti
New ZealandParking is my only moan. Maybe the location contributes to this issue.
Good bed and comfy mattresses except the shower when turned on it splashes all over the floor. Work to be done I suppose.
Stayed in September 2024
Reviewed: 17 September 2024
Lyn
New ZealandParking was bad. Nowhere to park. Had to double park to unload cases.
Stayed in September 2024
Reviewed: 16 September 2024
Kelly
New ZealandTv outdated. Spa was not working and wasn't updated to say that on website. Whole place looks like it could do with a makeover. Room felt dark and gloomy with worn carpets, tattered wallpaper, and a broken window latch.
Beds were comfy and staff were lovely.
Stayed in September 2024
Reviewed: 14 September 2024
Neville
New ZealandNothing
Location great. Short walk to the square and Countdown etc., Room quite spacious, clean and tidy. Getting bit dated and needs refurbishing. Lots of power outlets. Very quiet. Daily service. We had the breakfast option and this provided great range of cuisine.
Stayed in September 2024
Reviewed: 1 September 2024
Vince
New ZealandBreakfast, too expensive for what you get, nothing fresh The room was fairly clean but very outdated, the outdoor space not well looked after. The photos don’t match what you get at all
The bed, it was nice and comfortable
Stayed in September 2024
Reviewed: 1 September 2024
Bridget
New ZealandNo fan in bathrooms - 1 small set of hair and body wash for 3 beds.
Lovely bar and restaurant with fire.
Stayed in September 2024
Reviewed: 1 September 2024
Robin
New ZealandNoisy wall heater
Stayed in August 2024
Reviewed: 25 August 2024
Jeremy
New ZealandNothing really.
Receiving a complementary upgrade on the room upon arrival. The hotel was very close within walking distance to the center of the city to access restaurants and bars. The breakfast is worth including in your stay as its very hearty and saves trying to find a cafe open in the morning.
Stayed in August 2024
Reviewed: 25 August 2024
Shane
New ZealandThe lights. Going around the room turning on several lamps just to get some light in the room.
The location and easy to find. Reception area is very grand.
Stayed in August 2024
Reviewed: 20 August 2024
Nicky
New ZealandThe property could do with some modernisation and a refresh, it felt very dated and therefore felt a bit dirty but Im sure its not
Arrived late, Good parking, Restaurant was still open and the meal was lovely, nice staff, WIFI was great. Homely feel to the property
Stayed in July 2024
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