360 Ferguson Street, 4440 Palmerston North, New Zealand
#2 of 39 hotels in Palmerston North
Guests' ChoiceBased on 694 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
9.0
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 28, 2024
Charlotte
New ZealandDecor was a little dated but that's a minor thing.
Staff were friendly and check in was super easy. The room was very clean and well appointed.
Stayed in June 2024
Reviewed: June 28, 2024
Lisa
New ZealandWe felt a little bit out of place at reception with the way they asked us if we were 18 but we understood that was a requirement for the room :))
Location was great as it's very central and a 1 minute walk from the Plaza (main shopping center)
Stayed in June 2024
Reviewed: June 25, 2024
Greg
New ZealandNothing
Everything, very comfortable units
Stayed in June 2024
Reviewed: June 16, 2024
Jonathon
New ZealandNothing
Excellent staff. Friendly and efficient. Very well set up room with all equipment you could want for (cookware , cutlery, towels in abundance. VERY close to all shops and tourism
Stayed in June 2024
Reviewed: May 30, 2024
Mary
New ZealandSpa and proximity to mall across the road
Stayed in May 2024
Reviewed: May 30, 2024
Kathy
New ZealandMy favourite motel in Palmerston North, love the Spa bath and the location the most.
Stayed in April 2024
Reviewed: May 29, 2024
Dwane
New ZealandNext to busy road, though you couldn't hear very much in the room.
Location was helpful.
Stayed in April 2024
Reviewed: May 27, 2024
Greg
New ZealandI feel it is overpriced and I'm not a fan of businesses that put a large surcharge on for statutory holidays
Spa bath was excellent and location was spot on
Stayed in April 2024
Reviewed: May 23, 2024
Ellen-marie
New ZealandNil
Loved it
Stayed in April 2024
Reviewed: May 21, 2024
Roz
New ZealandA little noisy with Road traffic but great location in city
Thank you for great stay and as I work in the tourism industry was really happy with everything
Stayed in May 2024
Reviewed: April 28, 2024
Jacque
New ZealandLocation. Clean. Spacious
Stayed in April 2024
Reviewed: April 26, 2024
Piri
New ZealandThe bath made it very relaxing and the location close to food court made our stay very easy & comfortable
Stayed in April 2024
Reviewed: April 19, 2024
Amy
New ZealandNA
Convenient with mall, supermarket and good eateries in close proximity. Also close to Arena stadium for sports trip I was there for. Very clean, comfortable big bed and spacious room. Great to have option to cook with kitchenette & cooking utensils if you wanted. Would definitely stay again.
Stayed in March 2024
Reviewed: April 14, 2024
Ashley
New ZealandMore options for double beds instead of single beds for couples with family
The spa bath is great and very quite and pleasant’
Stayed in April 2024
Reviewed: April 13, 2024
Carly
New ZealandFantastic ammenities lovely owners will be back for sure
Stayed in March 2024
Reviewed: April 12, 2024
Jeremy
New ZealandGreat to relax and or warm up in the spa at the end of the day. Irish pub close by for dinner, supermarket across the road.
Stayed in April 2024
Reviewed: April 7, 2024
Krystle
New ZealandTraffic noise
It was relaxing and a great location
Stayed in April 2024
Reviewed: April 5, 2024
Annie
New ZealandThe bed seemed very work out especially on one side. There was a dip on the left side
Loved the layout of the room and also the spa in the room too. Perfect location to all essential areas of the town.
Stayed in April 2024
Reviewed: April 1, 2024
Vivek
IndiaNothing
The staff was very kind and friendly.
Stayed in April 2024
Reviewed: March 29, 2024
Jennifer
New ZealandI am not keen on durvets aa they are way too for summer. At home i use waffle blankets. And there waa nospare blankets just another heavy quilt. I did ask the office and rhey said it wasnt cost effective. ???? So we the customers have to have a bad nights sleep ???
I loved it was so. Snteal to CBD. But still quiet to sleep.
Stayed in March 2024
Reviewed: March 28, 2024
Brenda-pete
New ZealandSee above
Poorly designed drainage in the shower, water came through the door into the drain by the spa room, clothes got wet
Stayed in March 2024
Reviewed: March 24, 2024
Tanyadc
New ZealandNothing to dislike.
Proximity to the town centre, quiet, ample parking, plenty of room, great communication from the owner, comfortable bed, Sky TV.
Stayed in March 2024
Reviewed: March 24, 2024
Geoffrey
New ZealandMotel is on a busy road so next time I’ll book a room at the back of the property.
Friendly check in, spacious room and a comfortable bed. Staff arranged an early continental breakfast which was appreciated.
Stayed in March 2024
Reviewed: March 18, 2024
Caleb
New ZealandLittle creaky on the upstairs floor but par that lovely
Private and staff were super friendly
Stayed in March 2024
Velenje, Slovenia
Ayia Napa, Cyprus
Sciacca, Italy
Turin, Italy
Stateline, USA
Melbourne, Australia
Croydon, Australia
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content