Please provide an option for drinking water that does not involve plastic usage. Everything else was excellent!

I stayed at the Radisson because someone recommended it, and I wanted to be in the Lazimpat area near Thamel for a few days. The hotel is about a 15 minute walk from Thamel, and situated on a quiet street off Lazimpat. The street itself has every thing you might need: restaurants, shops, travel agent, cafe, etc. A very nice Japanese restaurant and an excellent pastry shop are right on/adjacent to the premises. The hotel is well maintained and we had a room on the 7th floor, which was quiet. The room comes equipped with a water kettle. There is a small minibar/fridge and we appreciated the bottled water provided, but also think that the amount of plastic that is generated from the bottles is probably avoidable (by providing an RO or such facility on each floor, or just providing two larger bottles instead of several small ones ...there has to be a way to reduce plastic usage!). The bed and pillows were very comfortable. Wifi worked smoothly overall, except for a national wide outtage on the first evening (that cannot be helped), although it was a tad slow at times. Kudos to the staff. They were excellent and really lovely people. Housekeeping was efficient and made up the room when we were away in the mornings. The restaurant staff served breakfast with a smile and remembered small requests made the first day on the subsequent days! Breakfast was sumptuous! The hotel has a swimming pool (outdoor) and a very well-equipped gym. But the gym looks to be open to members who are not hotel guests as well, and as a result, tends to get a little crowded in the mornings. It was a little difficult to find the space to use the workout bench! No issues with cardio equipment though (there are three treadmills). There is both a sauna and a steam room, which are clean and excellent. There is a jacuzzi, but despite notices posted prominently, people were getting into these without wearing appropriate swimwear. In all, an excellent stay close to the heart of Kathmandu.

Stayed in May 2024

Location of hotel a bit away from the main thoroughfare.

Very friendly staff. Right from reception desk to housekeeping and room service, every hotel employee was very cooperative and courteous. Breakfast spread was superb. Cab arranged by the hotel for local visits made our trip quite enjoyable.

Stayed in May 2024

Why 1 welcoming cocktail for 2 people in the room? Super mega expensive alcohol :) No Service near the pool

Stuff, they really try to help and make you feel better.

Stayed in May 2024

Our Indian Credit or debit cards do not work there?? Inspite of having International payments on all my cards activated, I believe Indian Bank cards are not valid for payment in Nepal & Bhutan. There has to be some alternative method, other than cash?

The staff was excellent very well trained, extremely courteous and efficient. The food was to my liking and full marks to the Chef for the same.

Stayed in May 2024

Staff were very courteous and helpful , room was very good , location was very well located

Stayed in May 2024

Except the pedicure area was not too nice what I was told it’s going under renovation

Clean well situated food was good We enjoyed the massage at the spa staff really dedicated

Stayed in April 2024

There was some construction going on during the day, which was very noisy

Very nice and spacious rooms and excellent service

Stayed in March 2024

Location was fine and easily accessible.

Stayed in April 2024

Location

Stayed in April 2024

There was some construction going on the hotel, which was at times very loud

Very helpful staff and good located in the city

Stayed in April 2024

NA

Stayed in March 2024

room and environment

Stayed in February 2024

None!

The approachable, smiling, respectful, helpful and very accommodating staff. Great with steam bath and sauna and gym as well.

Stayed in February 2024

Small itens must have better maintenance, but nothing too critical

Wonderful breakfast Nice room Very clean Good staff

Stayed in December 2023

The main entrance, from the main road, is horrible. You wont expect there is a small junction / path that leading to the hotel from the main road. The narrow road/path can fit 1 vehicle (car) at a time and if you walk, just becareful if there are vehicle in front or behind you.

Would be good if the staff at the front counter be more friendly. For the concierge, bellboy and security; they are awesome; Very polite and presentable. They have standard breakfast, with local delicacy. Room was well maintained, clean and the TV channels, they are awesome. I can spend whole day staying in the hotel with all the movies (but that is not supposed to be). Access to local food and international cuisine, they are all nearby; Japanese food restaurant is just opposite the hotel, fine-dining - Italian restaurant, Thai food restaurant (inside another hotel next to it), local food, money exchange shop, grocery shop, souvenir shops, café, etc. they are all nearby. Don't expect an extraordinary café or shops, they are just an ordinary shops with limited choices.

Stayed in December 2023

Price I paid was higher than the group rate organized by Overseas Adventure Travel, which began the following day. My room overlooked a construction site, and someone was making a shocking amount of noise at the site around midnight.

Breakfast and location were superb.

Stayed in November 2023

The staff were extremely friendly and accommodating. Very comfortable bed and an exceptional breakfast. Perfect location

Stayed in November 2023

Location

Pleasant environment

Stayed in October 2023

The facilities are quite run down, especially the pool/gym and spa, so the price I paid didn't seem like a good value. The iron and hairdryer are very old. Little toilet paper in the bathroom

The staff were wonderful,.breakfast selection was good and the rooms are comfortable

Stayed in November 2023

A little old - needs to be refurbished Food good, but not excellent

Staff, size of room, location

Stayed in October 2023

We enjoy walking around when on holiday & found this hotel to be a good few km away from Thamel. Not impressed with location. We moved to another hotel on our last night in Kathmandu just for the experience of a local-brand hotel & wow! We were totally impressed with everything about this hotel - 5-star, 5 min walk to Thamel & 25% cheaper. Very quickly realised we did not get value for money at Radisson & wished we had stayed at this local-brand family-led hotel all along.

Room was clean & fresh.

Stayed in October 2023

Cleanliness could be improved.

The staff at front desk were really great. They arranged a car for sight seeing, provided valuable tips for things to see and do in Kathmandu and even helped with currency exchange. The buffet breakfast had so many options to choose from!

Stayed in October 2023

Staff

Stayed in September 2023

Upkeep

Location

Stayed in July 2023