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Reviews of Svalbard Hotell | Polfareren 4 stars

Longyearbyen, 9171 Longyearbyen, Norway

#4 of 11 hotels in Longyearbyen

Guests' Choice

Review score

Based on 386 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 21 June 2024

    8.0
    Hotel in centre of town, easy walking distance to everything
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothinh

    Great Breakfast, coffee machine in the room. In the centre of town, easy walking distance to everything

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Better than expected Our room was of high standard and very clean. Staff were very helpful.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Good quality room that sparkled. Well positioned.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Nice experience in Svalbard
    • Leisure trip
    • Couple
    • Standard Double Room Separate Building
    • Stayed 2 nights
    • Submitted via mobile

    The check-in process is long. Everyone comes by airport shuttle bus so there was a long queue. It would be much better if the hotel can just provide the necessary information in another way instead of telling every guest the breakfast time, check out time and everything one by one. The elevator was broken so had to carry the lugguage on floor down. Also the tap water is not drinkable in out room.

    The breakfast is great. Room is super clean.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    A lovely hotel in a beautiful part of the world
    • Leisure trip
    • Solo traveller
    • Standard Double Room Separate Building
    • Stayed 1 night
    • Submitted via mobile

    Given the remoteness of Longyearbyen, this was positively super!

    Very clean and comfortable hotel. Friendly helpful staff and convenient to shops and restaurants.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Comfortable stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Excellent breakfast, comfortable, modern room.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Modern hotel in great location
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Blinds really poor to block out midnight sun. I would have expected better black out blinds, nit a great night sleep. Rooms were very warm

    Lovely hotel. Comfortable hotel room, brilliant breakfast. Good location. Staff very helpful

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Great hotel, would definitely recommend
    • Leisure trip
    • Solo traveller
    • Standard Double Room Separate Building
    • Stayed 3 nights
    • Submitted via mobile

    Great facilities, very comfortable room, great breakfast.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Very nice hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dinner menu very limited.

    Rooms spacious.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room Separate Building
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was not the best.

    Friendly and helpful staff, rooms were nicely decorated, comfortable and clean, free coffee and tea. Location was good. Hotel is literally at the beginning of the main street, tourist information is next to you along with the bus stop for the airport. Nice bars and some pretty cool shops too which are literally 2 mins away.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Double Room Separate Building
    • Stayed 2 nights
    • Submitted via mobile

    Location over two buildings. WiFi not stable on one of the days (but generally ok).

    Location in town and view. Comfortable rooms.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Modern comfortable hotel in the Center of town
    • Leisure trip
    • Couple
    • Standard Double Room Separate Building
    • Stayed 2 nights
    • Submitted via mobile

    No cleaning of rooms and change of towels despite having asked for that

    Good location in the village. Comfortable beds. Good breakfast

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    A modern bright hotel in good location
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast....porridge and baked beans cold, access to jars cereal limited...some rearrangement of BF shelves needed. Coffee instant. All foods need to be hotter. Had to replenish room tea, sugar, etc myself from foyer. Handbasin wouldn't drain so took plug out.

    Well appointed bright room, comfy beds, modern and clean.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Great location, big and comfortable rooms
    • Leisure trip
    • Solo traveller
    • Standard Double Room Separate Building
    • Stayed 2 nights

    Awesome location, one of the airport bus stops, fantastic restaurant/pub next door, room was huge and comfortable, staff really friendly and helpful

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Great, comfortable, attractive, clean hotel
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Prices in the hotel restaurant and the very small portions..however the food was TERRIFIC!!

    Comfort and size of room, front desk staff, breakfast, great black out curtains, large bathroom with heated tile floor.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    AMAZING hotel, don’t think twice! Book it!
    • Leisure trip
    • People with friends
    • Standard Double Room Separate Building
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything! :)

    Amazing property!!!! Svalbard actually has a good amount of options for lodging. We LOVED staying HERE! Great spot right downtown Svalbard! Next to some of the best food in town! Amazing helpful staff (beyond helpful)! And very amazing breakfast and rooms/beds! Very happy with the stay! And will recommend this place to anyone traveling to LYR!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Couldn’t ask for more.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very cozy hotel. Nice breakfast.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Perfect all round
    • Leisure trip
    • Couple
    • Standard Double Room Separate Building
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to comment here.

    Hotel very clean throughout and staff very friendly. Breakfast had a good range of stuff and always had whatever you were in the mood for. Bed really comfy and room perfect. Hotel is located in the centre of the town and a good starting point for any plans you have. The main lobby is also decorated nicely and a good place to have a chill. Would definitely book to go here again.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room Separate Building
    • Stayed 4 nights

    This hotel is absolutely recommended! Very friendly and helpful staff. Clean, nice room and a bathroom with underfloor heating. Particularly noteworthy: the breakfast buffet. Different types of rolls and bread, everything fresh and crunchy, just great. Sausage, cheese, fish, muesli, juices, etc., everything was TOP

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good hotel in center.
    • Leisure trip
    • Couple
    • Standard Double Room Separate Building
    • Stayed 3 nights

    Bathroom without window, but it's ok. Very clean bath.

    Excellent location, fabulous breakfast, quiet room overlooking mountain, everything is in 200m reach. Bus picks you up and delivers you Infront of the hotel. Shoes off rule-I like it. I would def. book here again. Blinds/window-shades are very good for midnight sun. Pillow also thick and fluffy. Beds are really comfy.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Simoly the best hotel in Svalbard i’ll come back here for sure 🥰
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all was bad

    Everything was just so great and I’m used to live in hotels

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Excellent stay in Longyearbyen
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing I didn’t like

    Comfortable, warm accommodation, excellent breakfast, friendly and helpful staff

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Good modern hotel in the best location
    • Leisure trip
    • Couple
    • Standard Double Room Separate Building
    • Stayed 2 nights
    • Submitted via mobile

    No cleaning of room and new towels despite having asked for that

    Location in the middle of town. Good breakfast

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    A pleasant stay with the opportunity to observe the bustle of a small frozen town.
    • Leisure trip
    • Solo traveller
    • Standard Double Room Separate Building
    • Stayed 1 night
    • Submitted via mobile

    For foreigners, I would emphasize and make more visible the sign that you must take off your shoes upon entering.

    The hotel nicely blends into the environment of a small northern town. The room was spacious, clean, and had a beautiful view. You can borrow slippers for an excellent breakfast.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    9.0
    One of the best hotel in Svalbard for sure
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Clean and quiet place with a bath and little saloonand a big bed with comfortable pillows

    Stayed in May 2024

Showing 1 – 25

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