Wonderful selection of breakfast items.

Stayed in June 2024

Traditional room had plenty of space. Food was excellent.

Stayed in June 2024

In areas it could do with updating the “modern “ block is no longer modern and lack any personality. It is the same as an airport hotel but a lot more expensive! It lives on its reputation and lack of competition in the area.

The view from our balcony was great as was the terrace area. The old style old building is interesting. Balestrand is a lovely spot

Stayed in May 2024

No restaurant dinner options other than buffet smorgasboard and we do not care for that type of food or self service . Bar food options very limited. No air conditioning and it was hot during our stay.

Location was wonderful. Beautiful views and setting.

Stayed in May 2024

The well known dinner buffet was way more expensive than it should be. The breakfast buffet was included in our plan. The entire dining experience was damaged by flies crawling all over the uncovered food. All the dishes were over-salted, spoiling the flavor. The dining room is set up for large bus tour groups, so chairs and tables were cramped together. We visited in late May, before high season, so the tables were less fully occupied.

The views of the mountains and fjord from our room were phenomenal. We were blessed with warm, sunny, long days, lighting up the sky, green trees, garden shrubs, blue water so just loafing on the veranda was a special event. The building is of great historical interest.

Stayed in May 2024

We were unaware that the whole area / hotel shuts down over the winter. We actually left a day early or we wouldn't have been able to catch our ferry! More info on website about this may have been helpful.

Stayed in October 2023

Every thing was perfect , location and the staff and the breakfast

Stayed in August 2023

The newer part of the hotel was not as nice as the older part. I should have spent the extra money to be in the classic section.

Lovely hotel in great location, helpful staff. The breakfast had lots of options and was wonderful.

Stayed in September 2023

Rugs in bedrooms, had musty smell

Location and old time charm

Stayed in August 2023

No complaints.

Great location, good food, and lovely view from room’s balcony. Attractive small town with nice hiking trails. Conveniently close to the ferry dock. Great spot for an overnighter on the fjord.

Stayed in August 2023

Expensive

Stayed in August 2023

The only reason we gave this hotel an 8 is because it is the drop off eating place for bus after bus after bus so it was always loud with rude people who didn’t care about the patrons.

The gentleman who checked us in was fantastic! Great personality and full of information we needed with a smile and a joke when it was needed. The ladies who were there later and in the morning were rather snooty but I probably would be too dealing with the bus loads (see below). Food was good as well.

Stayed in August 2023

Shower half glass partition leaked; only comforter (to warm) provided and no extra blanket; no instructions on how to lower thermostat: breakfast started at 7am and ferry riders needed that to start at 6:30 so they would not have to scramble.

Great breakfast, comfortable bed, superb location, friendly staff.

Stayed in August 2023

I wish the room had a tea/coffee maker, or some bottled water or even drinking glasses — there was none of that. The bathroom was clean but only had a soap dispenser attached to the wall (no other bath products). It was a very basic room overall, with a bed that was sort of soft (not the best but not the worst quality).

I paid extra for a fjord view room, and we got a room with a balcony in the "modern" building on the 8th floor. The view was spectacular and well worth the extra cost. The view made the entire stay! The dinner buffet was bountiful and delicious. The breakfast buffet was good, but not as amazing as the dinner. We also ate in the hotel bar one night and that food was well prepared also.

Stayed in July 2023

The dinner was too crowded and staff was rude. We were expecting a better welcome as guests but were forced to sit near a large group when we asked for a window seat. My friend got Covid a couple of days later and we suspect it was from where we sat. Hotel guests should be given priority and not forced to sit next to huge tour groups.

The location was wonderful and our view was spectacular. The lobby is gorgeous and immaculate.

Stayed in July 2023

Although an historic building it could do with some modernization in the bathrooms

Location and views

Stayed in July 2023

Grand building and grand pricing but very basic rooms. The rooms didn’t match the image of hotel or the pricing. No opportunity for making tea or coffee, this had to be purchased at the bar. Hand and shower soap only items in bathroom. Minimal number of towels for two. No floor mat or wash cloths.

Great location. Grand building. Great views. Great breakfast spread.

Stayed in July 2023

The restaurant meals were very expensive. There was an inclusive deal including dinner but that was not advertised on booking.com. That would have made it more affordable.

The view from the room and restaurant was spectacular. The sitting rooms were beautiful with a wonderful view

Stayed in July 2023

The modern building is really hideous but nothing they can do about that now, the view is excellent on the fjord side. However this hotel is very expensive and I’d expect more attention to some details like the furniture on the terrace, the lack of tea/coffee making in the room, and lack of basics like shampoo.

Gorgeous view! Buffet is excellent and so is the staff at the restaurant. I’d also recommend lunch at the bar. The lounges were elegant and perfect for relaxing with a coffee in the evening. While the room price was expensive, I found the cost of food and drinks to not be overpriced. We had a really nice stay and it’s worthwhile to experience the beauty of this hotel and the surroundings.

Stayed in June 2023

Staffing for restaurant

Wonderful selection! Dining room was a bit understaffed during our stay.

Stayed in May 2023

not in room tea and coffee making facilities . Only 1 toaster for all. Poor bathroom toiletries & no bath mats.

the views, breakfast was good. nice spacious rooms. lounge areas were exceptional

Stayed in May 2023

cannot beat the location!

Stayed in May 2023

Superb location and views! Very nice breakfast and excellent evening buffet. Nice rooms with great view

Stayed in September 2022

Early closing of all food service. Could have been good to have been offered a room option in the old part.

Helpfull staff

Stayed in August 2022