Our room was extremely small and the bathroom, though recently renovated, was minuscule ... it certainly lacked the charm and grandeur of the public spaces. It was not what we expected considering how much we paid for the room (almost AU$400) for an economy double room! Definitely an hotel for people with much larger budgets than we had. Considering how close everything in Bergen is, it would have been much more economical to stay in another part of the city and walk to the railway station.

There is no doubt that this hotel is grand. It is located right beside the railway station, which is why we booked it. The old world charm is truly lovely and Bar Amundsen was exquisite ... I felt I should have a smoking jacket and whisky! Walls on each level were adorned with interesting art works. The complimentary breakfast was sensational. Not only was the breakfast dining room beautiful, the choice of food and it's presentation was excellent.

Stayed in August 2024

Location next to station was great. Short, scenic walk to waterfront. Breakfast was delicious without the masses.

Stayed in September 2024

Room size is very small

It was just to the train station. Staff is cooperative

Stayed in September 2024

Most expensive hotel room we've ever booked. We needed the location.

Upgraded us to a junior suite. Nice room. Comfortable bed. Good breakfast.

Stayed in September 2024

No

Location, staff extremely helpful, spacious room, excellent choices at breakfast, Old World Charm with Wow bathroom

Stayed in September 2024

A bit noisy, insulation could be better.

Nice hotel located 5min from the attraction area of Bergen. Big room, clean and confortable. Perfect breakfast.

Stayed in August 2024

N/A

Hotel, staff, location, cleanliness, breakfast

Stayed in August 2024

The hotel alley is too quiet. Some soft music shld be played.

Less crowded, near station

Stayed in August 2024

No aircon

Stayed in July 2024

Their booking system. They kept asking me to verify my existence. I kept getting email in a foreign language. I’ve never had such a hard time booking a hotel in my life.

Nice and clean. Good staff. Right across from the train station.

Stayed in August 2024

Dinner menu a bit limited however sister hotel next door has wider menu & is very nice so not a problem really

Location, grand old hotel, well maintained. Pleasant, comfortable room, quiet at night. Great breakfast with full hot & cold selections in lovely dining room.

Stayed in August 2024

Shower cubicle was pretty restrictive.

Very close to the Bergen train station and easy walking from any of the Bergen highlights. Amundsen bar and restaurant very good value. Very obliging staff and a great stored luggage facility.

Stayed in July 2024

There is not free parking as stated on booking.com, we chose this hotel due to it saying it had free parking, it’s a 7 min drive away, very confusing to get to and not free only a 15% off discount, we ended up using a different parking garage and paying for it ourselves. There was also no air con or fans, during our stay it was very warm so we had to keep the window open there were very loud people outside near the trainstation at night. This is no fault of the hotel, and usually it is not that warm in Bergen so they don’t usually have to accomodate this.

The building is lovely and centrally located, the breakfast buffet was amazing and the room was classy and comfortable.

Stayed in July 2024

I would have liked a fan in my room. I would have appreciated porter service as getting my bags up and down the stairs was challenging.

The breakfast buffet was fabulous — one of the very best I’ve seen!

Stayed in July 2024

Excellent location. comfortable rooms, very friendly staff and good breakfast.

Stayed in July 2024

The bar and restaurant had a limited menu. The hotel luggage storage should consider using identification for stored luggage to avoid confusion and inconvenience. We had stored our luggage at the hotel, and had gone out traveling for a day. It was a bit of a surprise that we were given no receipt nor was any identification marked on our suitcase. However we were assured that it would be well taken care of. We returned the next day to discover that our suitcase had been taken by another guest who was now traveling elsewhere! We were told our suitcase would arrive sometime on the next day. We were however taking an early morning flight to Oslo, so the hotel worked out a plan where we would have to collect our suitcase from a bus arriving in Oslo the following night. All we now had was a small overnight case, the same clothes, and obviously a fair amount of discomfort and inconvenience! While the staff was very helpful in locating and sending our luggage, it could have all been avoided by a simple bag tag in the storage. People have difficulty identifying their own bags as was obvious when the person mistook our bag for their own. I do hope the hotel uses this example as a learning experience and brings about the change we suggested.

Location was great. The hotel itself was lovely. I also liked that the staff on duty showed concern for our luggage issue, and acted upon it to resolve it as best they could.

Stayed in July 2024

-

Many historic details of the furniture and style, that reminds on the good old days.

Stayed in July 2024

Limited menu for vegetarian food, no mini bar in room.

Convenient location, nice decor, comfortable room.

Stayed in July 2024

None

Good location . Clean , great breakfast buffet, friendly staff.

Stayed in July 2024

Noise from the street. Noise from adjacent rooms.

Great variety at the buffet. Comfortable beds. Very helpull and nice staff.

Stayed in July 2024

No blackout curtains on windows. Heat was terrible and hardly worked. Outlet next to bed was hidden by the baseboards Only one reading lamp next to one side of bed. Had room in Villa next door to actual hotel which I would never recommend. Did not have elevator. Stairs to second floor narrow and terribly hard to walk up due to different tread heights and widths. I’m

Great location across from train station Very good breakfast

Stayed in July 2024

The interior was so well maintained and a pleasure to explore. The dinner in their restaurant/bar and service was exceptional and classy. Coffee, tea, and snack were available in a small atrium and nicely presented. The breakfast layout was grand, nicely presented and with so many healthy options; one the best we had in our 3 weeks of travel. All in all, a comfortable accommodation after a hard day of travel. Couldn’t ask for a better location next to terminus.

Stayed in June 2024

Room was a litlle small, particularly the bathroom where there was not really enough room to dry oneself - easer to step out onto the main room.

Breakfast was very good, with a lot of choice. Tea and coffee available anytime from room off reception. Staff at reception very helpful. Hotel was in central location next to railway terminus, and making it easy to get to most city sights, but down side was it was a bit noisy.

Stayed in June 2024

Non-dairy foods please

Great desk service. So friendly. So easy to get to from the train station. Literally around the corner!! Center of tourist district walking and wandering is so easy. We had to leave early in the morning and miss breakfast so they prepped us breakfast bags! :) Only disappointment was hotel restaurant menu. Could use some options that accommodate international travelers-literally nothing like dairy free. Oh well, it’s Norway! Loved this place.

Stayed in June 2024