Zander Kaaes Gate 6, Bergenhus, 5015 Bergen, Norway
#32 of 48 hotels in Bergen
Guests' ChoiceBased on 682 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
7.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 June 2024
Roy
United StatesThe rooms we were given faced a busy street and taxi station. There was no thermostat in the room, but due to the noise from outside, we could not leave the windows open. In Short it was noisy.
The location is wonderfully close to both the bus station and the train station. The hotel is quite nice and well-maintained.
Stayed in June 2024
Reviewed: 19 June 2024
Alan
AustraliaNothing
Location is perfect and such a beautiful old building.
Stayed in June 2024
Reviewed: 15 June 2024
Ming
United KingdomNot much choice in the restaurant dinner menu
Convenient, right next to train station
Stayed in May 2024
Reviewed: 8 June 2024
Ian
CanadaExcellent. Great setting.
Stayed in June 2024
Reviewed: 3 June 2024
Eric
United StatesCoffee maker didn’t work not enough outlets to plug-in CPAP by the bed
Very nice old hotel. Directly across from Bergen train station
Stayed in June 2024
Reviewed: 23 May 2024
K
AustraliaWe need access to an early train and the location was brilliant. Just across the street.
Stayed in February 2024
Reviewed: 22 May 2024
Pia
DenmarkIdem
Renovated historic site
Stayed in May 2024
Reviewed: 19 May 2024
Berglind
IcelandSounds can be clearly heard between rooms (evenings snoring). Asked for á coffepod refill but was not taken care off ( stayed for four nights). Payed for superior room, got á room on the second floor with zero view
Excellent locations and staff very friendly. Room was spacious. Excellent breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Jenny
United StatesThe A/C wasn’t very efficient, but at night was cold and by opening windows we were able to sleep fine.
How close the hotel was to the train station, since we use the Bergen Railway from Oslo. It was very convenient after a long ride from Oslo. Also the location was great and very quiet at night. The breakfast was very good, lots of options to eat.
Stayed in May 2024
Reviewed: 12 May 2024
Joanna
United KingdomThe double bed had two separate mattresses with a gap in the middle meaning that it didn’t feel like my husband and I were sharing a bed. We also had two choices of pillow, very small or very large- an average pillow size would have been good.
Perfect location and very tastefully decorated. Beautiful restaurant and bar with a great variety. The room was a very generous size and was comfortable to relax in during the day as well as the evening. An excellent selection and choice a breakfast that was served for a good length of time. Tea and coffee making facilities in the room as well as a mini fridge was great.
Stayed in May 2024
Reviewed: 9 May 2024
Edward
United StatesI do not believe the room had air conditioning. I was rather warm when I arrive. However as night fell opening the windows made for comfortable sleep.
Great location across the street from the train station. Breakfast was assume. Very helpful and friendly staff.
Stayed in May 2024
Reviewed: 7 May 2024
Vivienne
New ZealandThe staff were exceptional
Stayed in May 2024
Reviewed: 6 May 2024
Michael
United KingdomWe got two single beds pushed together rather than a double bed as requested. We did stay for 5 nights breakfast became very repetitive not much variation .
Location very good,nice walk to harbour front for shop and restaurants very close to station for early morning tours and tram stop across the road so very easy for airport.
Stayed in April 2024
Reviewed: 4 May 2024
Ruth
Guamthe room was so small and space tight
location to train station
Stayed in April 2024
Reviewed: 24 April 2024
Colleen
KazakhstanCan't think of anything.
Breakfast was able to be leisurely.HUGE selection. Lovely staff, ie attentive.
Stayed in April 2024
Reviewed: 12 April 2024
Viet
NorwayThe main entrance is locked at midnight so if you get back after that time, you will have to wait for the staffs to unlock it - a bit inconvenient.
Breakfast - the pâté was excellent. The room was spacious, and the location was also great.
Stayed in March 2024
Reviewed: 6 April 2024
Sally
AustraliaThe room was a bit stuffy, but we opened the window which helped. Super thin walls so could hear people in the next room.
Brilliant location, right across from the train station. Breakfast was very good, lots of options. Super comfy bed.
Stayed in March 2024
Reviewed: 3 April 2024
Whitfield
United KingdomDinner menu somewhat limited and remained the same for both our visits
Proximity to Rail station, although with line blocked due an accident ,the benefit was somewhat wasted. Breakfast also excellent as always
Stayed in March 2024
Reviewed: 29 March 2024
Andrew
United KingdomOur room was on the small size despite booking a Queen Room so avoid room 203
Lovely old hotel full of charm with an excellent breakfast
Stayed in March 2024
Reviewed: 28 March 2024
Marta
Germany-
the hotel great! we came by train, which made it super easy to get to the hotel (literally the other side of the street). they made sure that even though it was very early, that we got a room - thank you so much for that! tasty breakfast, spacious rooms. great hotel, thanks!
Stayed in February 2024
Reviewed: 10 March 2024
Megan
CanadaAll the pillows x2 were too soft
Nice old hotel feel, friendly staff and wonderful location for travellers especially if you are travelling by rail or bus. Rooms are small but fully adequate and charming feel.
Stayed in March 2024
Reviewed: 6 March 2024
Jolandi
South AfricaSpacious and comfortable rooms complemented by convenient proximity to the train and bus station, ideal for easy access to early morning trains. Reasonably priced, the accommodation boasts beautiful wood paneling, combining old-world charm with modern furnishings for a delightful stay.
Stayed in March 2024
Reviewed: 26 February 2024
Marlene
AustraliaGracious old world atmosphere beautiful dining room for breakfast Friendly and helpful staff
Stayed in February 2024
Reviewed: 23 February 2024
Krystal
United KingdomSuper friendly hotel staff, lovely large spotless room so close to everything and walking distance to all the right places. Breakfast was really nice every morning with lots of options, room felt spacious and secure. We had a lovely stay at the hotel, even when it rained they gave out three umbrellas for us all to use for the day, and called us a Taxi to take us back to the hotel which was so much cheaper. Definitely highly rate overall experience.
Stayed in February 2024
Lissone, Italy
Itatiaia, Brazil
Gramado, Brazil
Sighişoara, Romania
Venice, Italy
Taean, South Korea
Salerno, Italy
Colle Val D'Elsa, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content