Raadhuisstraat 33, Amsterdam City Centre, 1016 DC Amsterdam, Netherlands
#389 of 466 hotels in Amsterdam
Guests' ChoiceBased on 256 hotel reviews
7.1Cleanliness
7.5
Comfort
7.1
Location
9.3
Facilities
6.7
Staff
8.7
Value for money
6.9
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 October 2024
Yojaira
Costa RicaStairs if you have a knee problem forget about it
Location location location The staff Zein he is the absolute best Zein made the obstacles like the super steep stairs 4 sets of them (for groups of four have to Go to the last floor ) He helped so much with luggage with heating pads with opening the door Zein will make sure you are ok through your stay he goes above and beyond because of him I would come back to this Hotel if I had too.
Stayed in October 2024
Reviewed: 8 October 2024
Jodie
United KingdomThe stairs.. do not book if you have difficultly climbing stairs
Clean and tidy room cleaned daily and close to everything location is very good
Stayed in September 2024
Reviewed: 30 September 2024
Dina
PhilippinesNo bidet. No slippers. Stiff stairs.
Location.
Stayed in September 2024
Reviewed: 10 September 2024
John
United KingdomIt’s a little dated and basic - but for the price you pay, that’s to be expected. It’s not very accessible - very steep stairs and a LOT of them!
Great location. Friendly staff. Good price
Stayed in September 2024
Reviewed: 9 September 2024
Anthi
MaltaThe stairs going up to the reception were steep and narrow as the building was an old tradition al building however it could be more clean. No hair shampoo was provided
Warm room in a quiet place in a very central location. The professionalism of the receptionist was evident and i loved the cat which was described as the boss of the house. The room had a good window with a garden view and city views were great! We were lucky to have sunny days!
Stayed in September 2024
Reviewed: 8 September 2024
Tanya
United StatesThe room was a bit tiny for two people. But, we requested the lowest room available so it's possible that it was actually a single and they were just making an exception for a double.
We didn't do breakfast.. but the reception staff brought coffee in the morning.
Stayed in September 2024
Reviewed: 18 July 2024
Graham
United KingdomStairs,
Location
Stayed in June 2024
Reviewed: 9 July 2024
Aitor
IrelandThe stairs to get to the hotel and the room were many and very steep which is kind of dangerous.. Double Room with private bathroom was really small, we barely fit 2 people in there and we are not big or tall people. However it fitted the purpose of our trip
I really like the location, 10 mins walk from dam square. Very friendly staff. There are a lot of amenities and shops around the hotel.
Stayed in July 2024
Reviewed: 13 June 2024
Jessica
AustriaMaintenance of some furnitures might be missing.
Perfect location and staff very kind and helpful
Stayed in June 2024
Reviewed: 9 June 2024
Lucy
United KingdomThe room was tiny. We only stayed 1 night so fine, but it would be too small for any longer.
The location was great, clean and good staff. Comfortable bed and the room was surprisingly quiet for a busy curry centre.
Stayed in June 2024
Reviewed: 6 June 2024
Robert
United StatesSteep flights of stairs. But staff is happy to transport luggage up and down stairs.
Great staff!!!
Stayed in June 2024
Reviewed: 30 May 2024
Matthew
United KingdomThe room itself was small which while expected was quite inconvenient. The room was also boiling hot but with the fan it was generally fairly bearable.
The hotel itself was ideally suited to the centre of Amsterdam. The stairs were narrow but this is to be expected with most hotels in Amsterdam. Having the rooms cleaned and towels changed everyday was a bonus that we didnt expect.
Stayed in May 2024
Reviewed: 10 May 2024
Megan
United KingdomRoom and bathroom very, very small. I do understand it's the layout of the building and there is likely very little the owners could do to change it. Steep stairs also a struggle
Staff very friendly and accommodating. Excellent central location for walking or biking.. Bike hire shop next door which was really helpful for getting around.
Stayed in May 2024
Reviewed: 30 April 2024
Avon
CanadaThings like working lights should be checked before guests arrive. Difficult access to adjust the heater (I had to stand on the bed to reach it.) Also, the mirror was too high on the wall and I could only see from my nose up before Zain took the mirror off the wall and set it on the desk. There are 37 narrow, steep stairs to climb from the street up to the first floor. Anyone with bad knees would find it difficult. On the other hand, if you have good knees, the stairs are a good physical workout.
The location was excellent, as everything is within walking distance. It was good to have a small fridge in the room. My room was actually quiet, being situated at the back of the building. I was not kept awake by King's Day celebrators. The staff were excellent and attentive to making clients comfortable. Very good, trustworthy people!
Stayed in April 2024
Reviewed: 23 April 2024
Rachel
United KingdomThe room was tiny (but we knew to expect this). The stairs were VERY steep - not a problem for us but I wouldn't recommend this hotel to anyone with mobility issues for that reason.
The location (in the Grachtengordel, within easy walking distance of Amsterdam Centraal and lots of good bars and restaurants) was excellent. The room was clean and surprisingly quiet given that the hotel is on a fairly busy road. The staff were friendly and helpful. Bonus points for having a cat :)
Stayed in April 2024
Reviewed: 13 April 2024
Nasir
IndonesiaIf you have big suitcase, you will have problem because stair is slopey. Fortuntanely staff helps us to bring our suitcase upstair.
Location is in Amsterdam tourist area. Close to tram station. Staff is very helpfull
Stayed in April 2024
Reviewed: 28 March 2024
Nina
SwitzerlandThe shower in the bathroom was difficult to use as it was missing a shower head, making it tricky to wash one’s hair. The walls are also pretty thin (understandable for an old Amsterdam building) so you can hear guests walk in and make noise at late hours. As a good sleeper this wasn’t an issue for me, but picky sleepers might want to keep that in mind beforehand.
Alongside a modest interior and simple amenities, the kindness of the staff at this hotel absolutely made this stay for me. Having made a super last-minute booking to be in Amsterdam for 48h, the receptionist was super friendly upon my arrival and immediately offered tips for the city. My room was small but I found it very cozy, and (despite being able to hear other guests walk in and out at late hours) I got two nights of great sleep. The hotel’s location is fantastic if you need to be out and about in the city center.
Stayed in March 2024
Reviewed: 5 March 2024
Ken-g
SwitzerlandThe stairs
They are very friendly and accommodating
Stayed in March 2024
Reviewed: 11 February 2024
Megan
United KingdomThicker duvets
Staff, romantic lighting, smoking room, opening windows
Stayed in January 2024
Reviewed: 9 February 2024
Jedi
TurkeyThe room is a little small but sufficient. Cold was coming in through the window, but the temperature of the radiator balanced it. The alarm went off in my room at night, I didn't know why, but it was so loud, we woke up scared.There is no elevator, there are narrow stairs. It's not a problem with a backpack, but if you have luggage you may have difficulty.
Staff with family warmth. They were very interested. thank you all. The room heats up nicely. great location.
Stayed in February 2024
Reviewed: 20 November 2023
Esteban
ColombiaThe stairs, but it seems are common in Amsterdam. Also I guess the wood has a particular smell. Not nice, but after some minutes, you get used to it.
Private bathroom, privacy, good location, great host. It's ok for a short stay. The host is great and kind! The bedroom had a small fridge. Pretty useful! The host didn't have problems with my check-in time. Almost at midnight! Nice detail from him!
Stayed in November 2023
Reviewed: 10 November 2023
Eloise
United KingdomNothing
Reception staff were really polite and welcoming, checking we had everything we needed including fresh coffee in the morning. The bed was really comfortable, was pleasantly surprised, very small room but it was expected and did the job. Was great to have a mini fridge and our room was cleaned daily with fresh towels. Location is great, 15mins from the station but more like 5-7min to get into the square, got supermarkets close by - all in all a good stay.
Stayed in November 2023
Reviewed: 7 November 2023
Marc
United KingdomThe place is not exactly a luxury hotel, it's the same as going into an hostel with the only difference that you have your own room and toilets. To avoid if you are traveling with your partner or family
the location was really close to the city center, 5min walk and you are in Dam square and just outside the hotel you can find a lot of shops and almost everything you need for your stay.
Stayed in August 2023
Reviewed: 17 October 2023
Francesca
ItalyThe location is exellent in an old old style building. The staff was really kind and always ready to soddisfare our required and more. I suggest to go in to the bakery just out the door for a tasty breakfast.
Stayed in October 2023
Hertingen, Germany
Amarillo, USA
Evansville, USA
Oia, Spain
New York, USA
Hikkaduwa, Sri Lanka
Raahe, Finland
Kobuleti, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content