I was surprised by the fact they ask for a deposit when you check in... I've never had that in any other hotels in the Netherlands. Having said that, the deposit refund went very smoothly once I had checked out.

Great room, very cozy and calm

Stayed in May 2024

The location, the breakfast

Stayed in April 2024

Spacious room, kind staff, excellent breakfast, great location

Stayed in June 2024

The wifi was really bad

Nice room. Well cleaned and friendly staff

Stayed in May 2024

There were old mandarin peels on the floor. The water pressure in the shower was on the weak side. The wifi was our greatest disappointment. It was absolutely a disgrace for a hotel like this. Slow and it disconnects all your devices regularly meaning they switched to roaming using data without noticing. Plain annoying it was. Downstairs equally bad. I am quite sure management is aware of the issue, but simply did not solve it. The hotel is quite nice, but I would not come back because of the bad internet.

Location was great. Nice entry and the reception area has many quiet spots to sit. Good spot to have an informal business meeting or catch up on some work. The room was very spacious.

Stayed in June 2024

Nothing

Great location, very close to 2 tram lines which got us everywhere. Staff very friendly and helpful

Stayed in June 2024

Stairs very steep to access my room

Staff very friendly, great central location, very clean

Stayed in June 2024

€25 'deposit' which on leaving I was told my refund would "take 3-4 working days to reach my account!"

Excellent breakfast. Great showers. Comfortable rooms, great lounge. Superb location. Secure bike parking.

Stayed in June 2024

The breakfast was pricey at €18 and no longer in the gorgeous room overlooking the park. I was disappointed with the choice and the sarcastic waiter.

Location and lounge are superb. Bed comfy. Very happy to have tea and coffee making stuff in the room

Stayed in June 2024

Room was tiny - one of the smallest according to the floor plan. Yet bed was comfortable, and very quiet at night.

Very central location.

Stayed in June 2024

The limited options of in house food

The size of the room and the bathroom was amazing. The huge windows were absolutely gorgeous and it felt very nice to have all the natural light

Stayed in June 2024

Fab location. Staff very pleasant and professional. Lovely hotel.

Stayed in June 2024

The price should include the taxes

Bed

Stayed in June 2024

Rooms are clearly somewhat old Constantly feels like it's moist inside

Location is great, lobby is new and comfortable WiFi is also good and easy to get into Bathroom is great, though the taps are old-fashioned

Stayed in May 2024

The room was on a smaller side:) Otherwise, all good!

Great facilities and smooth processes. Knowledgeable staff. Awesome location. Great bathroom.

Stayed in May 2024

The room was a bit cold

Big room, location very central, very fancy interior

Stayed in May 2024

The hotel is in the middle of the city, not far away from the central railway/metro/bus station. The stairs to the rooms was like from Harry Potter film. The staff was nice, breakfast simple, but ok.

Stayed in May 2024

The rooms were a little noisy, but this is because it is a really old building. You can hear every footstep above you. I did get used to it and guests were generally quiet at night. next time I would request a room on the top floor. Breakfast was very good, but it doesn't change. It's great for stays of a few days; I was there for over a week on business. It would have been nice to have a bit of variety. These are both minor issues. The Wi-Fi was problematic. The speed was good, but it disconnected frequently and required repeated authentication. One room was worse than the other. This is difficult for business travelers. It seemed like it was a problem with the authentication system not the actual Wi-Fi.

I stayed in two rooms, a deluxe and a single. Both were very nice, small but comfortable and clean. Breakfast was very good, with a decent variety. The location was great right in the heart of the city.

Stayed in May 2024

Actually nothing!

Everything was fantastic. Staff is super nice and attentive. Room was spacious and super clean, and we had a complimentary upgrade to a superior room with a balcony with views to the park. Also, as the stay coincided with my birthday (which we actually didn't tell them!), a lovely surprise was brought to our room :) We'll definitely come back!

Stayed in April 2024

Room was very small and felt like a store room. My family paid 10 euros more and got a real spacious room so we felt like our room price was not justified. Due to the size amenities were limited - no space for luggage or toiletries.

The location was very central. Parking was available but limited. Variety of breakfast choices. Staff was attentive and helpful.

Stayed in May 2024

First I was charged significantly more than the original booking price - they charged me city tax without informing me about it and 50 EUR for I do not know what. Later 50 EUR were returned. We booked 2 similar rooms for same price for me with my husband and my parents. Unfortunately, the rooms are not equally fine. We stayed in room 218 (never agree!), which has only ship's portholes, which do not open. It was a hot day and we had to switch on the aircondition. The room is so small, that you are always under direct cold air wave. This is unacceptable. The other room was bigger and with the nice windows. Also the parking is a nightmare in this part of the city. It is ridiculously expensive and limited in time. The hotel garage is small and shall be booked in advance

Very central location, close to many nice cafes and shops. The Royal Palace is just around the corner. The hotel offers lemony water and tasty apples for guests all day long.

Stayed in May 2024

My room was small

Friendly staff and delicious breakfast

Stayed in May 2024

I was expecting a double bed but I got a single one. High standard hotel but still a bit expensive.

Superbe hotel in the heart of the old town, but rooms are quiet (with a nice view from the roof). The bed room was big. There was a nice TV with a Chromecast. Breakfast was good.

Stayed in May 2024

When I was booking on booking I was told that it was including breakfast and parking and none of those 2 were aplicable. Then in the hotel we booked breakfast(they said 8 euros per person) for 32 euros(for 2 of us) and parking for another 30 so it ended up pretty much being double the price. Advice is not to use booking and call hotel directly booking sucks. Or try airbnb I never had a problem there.

Stayed in May 2024