Great location, close to tram and metro

Stayed in September 2024

Location, close to the train and tram stations; comfortable and spacious room; excellent Breakfast, with a large spread.

Stayed in September 2024

The middle-aged lady (I couldn't remember her name) who took care of us at dinner on August 8, 20.00 was very rude and disrespectful. I think that this staff was a detriment to the hotel. All other staff were very, very respectful and helpful.

Stayed in September 2024

Suitable for a reasonable cost.

Stayed in September 2024

There was a huge price difference in room rates, before and after the conference.. HUGE!!

I was there for a conference. It was convenient location wise. I loved that they have a 24/7 mini market in the lobby, and a car rental services.

Stayed in July 2024

Mattress itself was a little dirty but the sheets and everything were clean. No other problems at all.

Good location if you want to explore Amstelveen or Amsterdam Zuid (or stay out of the city) and was a clean copy/paste Novotel room.

Stayed in August 2024

Food options limited.

Lots of space and friendly staff.

Stayed in September 2024

The water kettle in my room had clearly not been changed from the previous guest, although the staff eventually provided a new kettle, they refused to collect the dirty one, which was unsettling. The coffee machine also had old water left in it, and despite reporting this to the hotel staff, they neither replaced the machine nor collected the dirty one. Also, when I requested missing amenities, I was told to collect them from the reception myself, which is not something I expect from a hotel of this standard. Additionally, there was no porter service available, and I had three pieces of luggage at checkout time that I couldn't carry by myself. Shockingly, the staff did not accept my request for assistance. Coming from countries where service is top-notch, I was surprised by the lack of basic hospitality here.

Location

Stayed in August 2024

There was this night when the hotel must have been fully booked for dinner because of a motor racing event in the city. Unfortunately we were not aware. When we went for dinner at 7pm our usual eating time, we were turned back on account that dinner tables were fully booked. We were extremely disappointed for not being prewarned or being given priority over those that had only started living at the hotel. We ended up walking in the rain to a nearby shopping centre for pizza which wasn’t our choice dinner.

Location is your greatest asset! I was really worried about my travel from the airport and from the hotel to the city centre. But as it turned out I realised my choice was divine orchestrated - the very best. The breakfast and dinner was also excellent

Stayed in August 2024

Room was too small for a family of three.

The hotel is conveniently located with easy access to the city centre by a tube and tram.

Stayed in August 2024

The room was okay, issue's with dust gathering under the fridge caused the kettle to overheat. This was brought to the attention of the reception staff. They immediately apologised and, without hesitation, upgraded us to the "executive room" The duty manager also called to apologise. On our second night, we ordered room service, which took nearly 50 minutes to be delivered to the room and, unfortunately, was stone cold. To the point that the cheese on the burger had not even melted.We had to call and ask for it to be taken away, and a new order was placed. It arrived warm but not what we would have expected. The executive room is basically a standard room with a larger bed and actually less room to move around. We had left the tray from room service on the table, and to our surprise, it was still there when we returned after being out all day, definitely not what you would expect from an executive room.

Great location outwith city centre, with excellent local transport a short walk away.

Stayed in August 2024

Hotel Restaurant was great for breakfast but at dinner time left a bit ti be desired

Stayed in August 2024

Cleaning services are very bad.

Location. Close to tram - metro- train station. Gelderland complexe with larg supermarket. Bed is comfortable. Ice maker near our room in the second floor

Stayed in August 2024

Only concern was it was a bit far from the airport.

Everything about this hotel was perfect.

Stayed in August 2024

The room wasn't clean, there was food under the beds, hairs and hair ties

The placement is excellent, near to an amazing park for children. The hotel has everything near or 10 minutes walk tops.

Stayed in August 2024

The hotel provided everything we needed for a comfortable stay. It’s not fancy, but it’s clean and has all the basic amenities. The location is convenient, and the staff was friendly. A good option if you're looking for a standard place to stay.

Stayed in July 2024

My room was next to the service room. Unfortunately during the early morning, I beleive the staff, cleaners, were using that room and they were not being too subtle. They were banging the door of that room or making a lot of noise for preparing the shift. Other than this small discomfort, there is nothing else

The staff was most helpful and the rooms were excellent

Stayed in August 2024

For the number of stars and the price paid, I was expecting to have in the room slippers and bath robes, especially since the hotel has sauna. However, you can pay 10€ per bath robe to rent it for the whole duration of the stay. The minibar was empty. Only on one side of the bed there was a power outlet.

Friendly staff, good facilities, well-connected location to the public transport, complimentary water daily

Stayed in August 2024

Nice location, close to the metro station

Stayed in June 2024

clean room. Near to Tram , Metro & train station.

Stayed in August 2024

I think providing water in glass bottles would be more eco-friendly Location is a bit far from the center, but there is a tram stop nearby (5 min walk) with a tram going to all main turistic places, subway station is ~15 min away

Very quite place, no noise from the street or other rooms We are very satisfied with the hotel quality For those travelling by car the parking is large

Stayed in August 2024

Nothing!

Nice hotel just out of the city, in a great location for public transport. Very clean and comfortable. Staff were very helpful.

Stayed in August 2024

It's cashless hotel

The train station is very nearby only six minutes walk and the cleanliness in the rooms was perfect and the staff were friendly 👌 I recommend

Stayed in August 2024

Not providing compliment water on the day that no room service.

Great breakfast.

Stayed in August 2024