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Reviews of Hotel Kap City Centre 2 stars

Den Texstraat 5, Amsterdam City Centre, 1017 XW Amsterdam, Netherlands

#397 of 466 hotels in Amsterdam

Guests' Choice

Review score

Based on 294 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.1

  • Location

    8.7

  • Facilities

    6.5

  • Staff

    8.6

  • Value for money

    6.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom didn't have exhaust fan but that's it.

    The location was great! Central to everything. Easy to commute to and from. Great cafes nearby.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    Comfortable Stay with a Few Minor Drawbacks
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately, there wasn't a small table to sit at and enjoy a cup of coffee. There were also no dishes or glasses provided. Additionally, we noticed that the floors, shelves, and shower head could have been cleaned more thoroughly. In the bathroom, there was no place to hang clothes, and there was only one towel rack, even though the room was for three people. There was also no space for suitcases, but since we only had a couple of backpacks, this wasn't a problem for us.

    We stayed in a triple room. Although the space was a bit tight, the mattresses were comfortable, and the bed linens were clean. Towels were changed regularly. Our room was on the ground floor, so we didn't face any issues with the steep stairs that some other guests had mentioned. The room was equipped with a kettle, microwave, hairdryer, and TV. The hotel is within walking distance of all the main attractions, yet it is situated on a relatively quiet street. The staff was very friendly. Overall, we enjoyed our stay. The price-quality ratio is reasonable, making this hotel a great choice for those who want to explore the city and need a place just to sleep at night!

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The stairs

    Very clean and close to train station and shops

    Stayed in August 2024

  • Reviewed: 7 August 2024

    6.0
    It was fair stay but it can improve
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No Aircondition in the room and it was very hot when we visited and the small fan provided is not sufficient to cool the room down 🥵🥵

    Quiet neighborhood and easy accessibility to transport

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Perfect
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 1 night

    Perfect for a short stay in a a great area. The rooms are small but as mentioned for a 1/2 day stay its all you need. The staff was very helpful, I left my in the hotel room after checkout and they rang me for me to go back and collect.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    7.0
    definitely reccommend this place for a stay
    • Leisure trip
    • Group
    • Standard Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    beautiful room in a convenient and friendly area

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Hotel Kap stay June 2024
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel needs to be decorated throughout as it was looking a little tired . The stairs are very steep,but that is to be expected .

    Friendly staff . Clean room . Bathroom facilities were enough , and the fan in the room was very welcoming . Towels changed daily . The hotel was quiet with no disturbing noise, and we had a good night's sleep the whole of our stay.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Nice place to stay in Amsterdam ! Close to the center.
    • Leisure trip
    • Group
    • Standard Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room was not good isolated. It was a little bit noisy.

    The Hotel staff were very nice and welcoming !

    Stayed in June 2024

  • Reviewed: 16 June 2024

    6.0
    Pricey for what you get but ok
    • Leisure trip
    • People with friends
    • Standard Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Room needs some TLC, bathroom bracket hanging off the wall, drains smell a bit and damaged internal door. Stains on the pull out beds mattress, I think for the price we paid the room wasn't great but if I'd paid a bit less then it's exactly what I'd have expected.

    Bed was comfy, great location, given lots of towels.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Did the job
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was quite basic, but so was the price

    Location

    Stayed in April 2024

  • Reviewed: 30 May 2024

    6.0
    Make sure you read the website first as the stairs are steep. Staff were so lovely.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room has some cosmetic issues but we only used the room for sleeping. The bathroom had an unusual smell of drain but that can be sorted with a spray of air freshener before using.

    Location was perfect. Beds were comfortable and a large enough room for family. The head board and sofa bed were lovely. Rooms were cleaned every day and the beds were made.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Good location and staff but needs to be refurbished
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The narrow steps and the lack of an elevator is wry inconvenient. Our room was very small with barely any space to move around. There was also no storage room so we had to spend almost extra $30 to store our luggages for 4 hours near the train station.

    The location is the best part about the place. The gentleman at the front desk was extremely helpful and kind. If I remember correctly I think his name was Chan or Chang. He helped us with out large suit cases up the narrow stairs and also allowed us to check in early.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    6.0
    This is Amsterdam, if you do not want to pay a fortune
    • Family with young children
    • Standard Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The conditions of the room and the hotel entrance are far from good. There were many electrical cables over the floor which is good for charging many devices, but they vould have been arranged better e. g. fixed to the walls. The small glass shelf below the mirror in the bathroom was almost detached from the wall, and hanging such that one could not use it (see photo). One day a glass was detached from the frame of the hotel secondary entrance, and was about to fall.

    The location, first, and then the availability of a room with four beds

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Stay at Kap was pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Steps were not friendly for my kid and it would be great if there was a door mat for washroom

    Location and cleanliness

    Stayed in April 2024

  • Reviewed: 24 April 2024

    6.0
    Potential to be much higher rated but seriously, put a little effort and money into it.
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1) It is 2024. It is not that hard to improve your wifi. Very slow. 2) No outlet for refrigerator. I had to move the bed, carry the refrigerator to an outlet. However, nice touch if you do not have to move it. 3) What really bothered me was the sky light. No covering and with an almost full moon, there was way too much light enterin the room. The really negative thing was at best just a lot of black dirt around the window frame or at worst there was mold growing up there.

    So much potential with excellent receptionist, comfortable bed, good shower, quiet room and excellent location.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Excellent position, for the conditions the structure is not recommended
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    room with skylight and broken curtain, so awake from 6am because the room is very bright. no linen change, shower gel and shampoo available for a shower in 4 days. never done any cleaning. TV and bed lamps not working

    excellent position

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    First time in Amsterdam won’t be our last
    • Leisure trip
    • Group
    • Standard Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The 3rd bed in our triple room was only a futon.

    Nice quite location but close enough to everything you need, very helpful gentleman working the reception who gave us some very useful info

    Stayed in April 2024

  • Reviewed: 26 March 2024

    7.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Although, the hotel was great value for money and it’s an excellent place to stay for one or two nights it might not be the best place if you are staying longer than that.

    The hotel was great value for money. Great location, refurbished bathroom and very friendly staff.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    thank you for the fine place to stay...happy to stay there again
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 2 nights

    the location, cost and efficiency all good

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very slow internet

    Hot shower, clean bed. Refrigerator, good location.

    Stayed in March 2024

  • Reviewed: 17 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    It was a bit narrow and the staircase a bit steep

    Right in the center close walk from everything. Quiet

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is very well located and the price is excellent!! Is very homey, the bathrooms are excellents!

    Stayed in November 2023

  • Reviewed: 25 November 2023

    7.0
    Convenient close to all Amsterdam hot spots. Limited services on site.
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very stressful receptionist after a long trip and plenty of road works, making it difficult to reach the place with a reception closing at 10pm

    Ideally located close to the city center and the Heineken experience and parking

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Really friendly and helpful staff

    Stayed in October 2023

Showing 1 – 25

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