Russenweg 3-5, 1861 JN Bergen, Netherlands
#8 of 11 hotels in Bergen
Guests' ChoiceBased on 19 hotel reviews
7.1Cleanliness
7.5
Comfort
6.9
Location
8.9
Facilities
6.8
Staff
8.6
Value for money
6.8
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 19
Reviewed: August 16, 2023
Marielle
NetherlandsÏi like it
Stayed in August 2023
Reviewed: July 24, 2023
Michael
United KingdomIt’s quite a noisy building, rooms have no soundproofing, so every noise on the corridor can be heard. And the did not provide a “do not disturb” card for the room door.
Location was nice, staff were extremely friendly, breakfast was good.
Stayed in July 2023
Reviewed: July 5, 2023
Alexandra
NetherlandsWe turned our pillows to sleep in the other direction as we had a room with a slanted wall
Central, great breakfast and close to bike rental and shops, plus friendly staff
Stayed in June 2023
Reviewed: August 25, 2021
Dientje
AustraliaThey could take away one of the chairs as it was blocking the bathroom room. There was a lamp between our beds, which was pretty weird. A smaller lamp which fits on one of the sides would have been better.
Great breakfast! We had a small room (kabouter room) but for me and my partner it worked fine. They arranged the room well so we still had enough space to put away and hang up our clothes. It was good we had a backpack, a suitcase may have been more in the way. We could hear people upstairs walking around but it was only for a little while. Good space to park our bikes.
Stayed in August 2021
Reviewed: December 27, 2022
Walter
GermanyVery friendly, relaxed staff. Professionell. Family driven Hotel.
Stayed in December 2022
Reviewed: August 18, 2022
Blend
North MacedoniaThey don't have air conditioner , and we asked twin beds we got double bed ! Very dangerous staircase ! And small room for 2 persons . We lost a T-shirt Tommy that was in the room and they didn't find it .
Stayed in August 2022
Reviewed: June 30, 2022
Rob
United KingdomWhere to start. The room was the tiniest I’ve ever been in. You couldn’t do anything except lie on the bed. I was there three nights they never once brushed the floor. Or even leave me a brush so I could do it myself. They didn’t replace the shower gel thing even though it was clearly empty. The bathroom/ wet room was tiny and if you had a shower you you couldn’t go to the toilet for ages as the floor was soaking and you kept getting your socks wet. The bathroom also had a really weird drain smell. Finally, the sound insulation is a joke. You hear everything. If someone walks down the stairs it’s like wildebeest crossing the Serengeti.
This was a bizarre hotel with a few great things and far too many negative points. The staff were very nice and the breakfast was great too. The bed was very comfortable and I slept very well in it considering it wasn’t very long and my feet were hanging out. Location great for any business in Bergen.
Stayed in June 2022
Reviewed: June 14, 2022
T
NetherlandsOur big, beautiful bed had 2 separate blankets. (???) The shower doors leaked, so there was some water on the floor.
Delicious, varied breakfast. Jan at welcome/check-in was a charming delight. Love the signs asking us to save our towels.
Stayed in June 2022
Reviewed: April 22, 2022
Iryna
UkraineIt was high season and price was expensive for me but I had no choise.
Location is good. Very easy to park on the close street. Bed is very good!
Stayed in April 2022
Reviewed: March 21, 2022
Melanie
United KingdomNothing
lovely spacious family room. Good selection for breakfast. very friendly, helpful staff.
Stayed in March 2022
Reviewed: November 12, 2021
Wilhelm
GermanySmallest Bathroom we have ever seen ca 2 square meters
Everything exept see below
Stayed in October 2021
Reviewed: October 18, 2021
Jiří
Czech RepublicI don't know
Breakfast was great, room 42 was excellent for us 5 members that we were together and the location was nice and quiet. I have been in the Netherlands several times since 1969.
Stayed in October 2021
Reviewed: September 26, 2021
Jessica
GermanyThe room was super small - it wasn't even possible to close the door of the bathroom. The stairs were super tricky - not dogfriendly at all. There were not enough parking slots (but this could be because I booked very spontaneously). The staff could not even decide by himself to allow me parking the car for two minutes in the free staff parking slot for bringing my luggage in.
My reservation was very spontaneously and pretty late, and I am grateful that it still worked.
Stayed in September 2021
Reviewed: September 12, 2023
Ingrid
BelgiumThere are no comments available for this review
Stayed in August 2023
Reviewed: June 25, 2022
Sabine
GermanyThere are no comments available for this review
Stayed in June 2022
Reviewed: June 14, 2022
Juliette
SwitzerlandThere are no comments available for this review
Stayed in June 2022
Reviewed: September 9, 2022
Dore
IrelandThere are no comments available for this review
Stayed in September 2022
Reviewed: April 11, 2022
Dmytro
UkraineThere are no comments available for this review
Stayed in April 2022
Showing 1 - 19
Amsterdam, Netherlands
São Cristóvão de Lafões, Portugal
Genoa, Italy
White Plains, USA
Warminster, UK
Plage dʼArgelès, France
Brušane, Croatia
Salta, Argentina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content