Nieuwe Keizersgracht 16, Amsterdam City Centre, 1018 DR Amsterdam, Netherlands
#398 of 462 hotels in Amsterdam
Guests' ChoiceBased on 781 hotel reviews
6.9Cleanliness
7.0
Comfort
6.9
Location
8.6
Facilities
6.7
Staff
8.2
Value for money
6.7
Free WiFi
7.7
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End of dialog contentReviewed: 17 June 2024
Samer
IraqClean , location
Stayed in June 2024
Reviewed: 17 June 2024
K
NetherlandsIt was very noisy, I could here the neighbours doing everything...
Atmosphere was nice
Stayed in June 2024
Reviewed: 11 June 2024
Barbara
United KingdomThere wasn't much nit to like the stairs lol but it's a beautiful old building
Loved my room with a view over the canal comfy clean bed and clean bathroom great location 👌 loved staying 😍 the room has a kettle and coffee and tea 👌
Stayed in June 2024
Reviewed: 1 June 2024
Laura
FranceI was here for only one night but when I was need help for something the staff was always here for me! It was clean and friendly. Thank you for your hospitality!
Stayed in June 2024
Reviewed: 28 May 2024
George
United KingdomStairs were difficult to maneuver
Location of hotel was very good, staff was very friendly and helpful, enjoyed the garden
Stayed in May 2024
Reviewed: 27 May 2024
Jessica
United KingdomNice location and friendly staff
Stayed in May 2024
Reviewed: 23 May 2024
Ryan
IrelandUnfortunately there are quite a lot of very narrow stairs and no lift. So if you're less mobile or have any mobility issues this might not be the place for you. The room wasn't great either, the floor boards were chipped and coming up, the wall paper was coming away from the walls and it didn't look like it had been painted in a long while. There were screw holes in the ceiling that should have been patched up too.
The staff were lovely, very friendly and helpful. The hotel has a garden out the back which you can sit out and eat( we didn't do this but we seen people do it). The hotel has a kitchen which you can use if you need to or want to which I think is pretty handy. The location is very nice only up the road is a metro station and quite a few supermarkets. The hotel is a 20 minute walk away from some decent coffeeshops if that's what you're into otherwise there are bakeries and cafés very close by.
Stayed in May 2024
Reviewed: 20 May 2024
Rachael
IrelandOur bedroom was 5th floor and no lift. Definitely would not suit some people
The staff were very accommodating
Stayed in May 2024
Reviewed: 15 May 2024
Helen
IrelandIt's not a criticism but if u have any mobility issues in the slightest this hotel is not for u. Very steep steps and 5 floors of them.
Location was spot on. Tree lined street overlooking a canal. Very quite. Staff were brilliant. Place was lovely and clean and bright.
Stayed in May 2024
Reviewed: 10 May 2024
Yam
United KingdomVery small bathrooms and no lifts had to walk tiny steps in stairs
Convenient location for transportation
Stayed in May 2024
Reviewed: 3 May 2024
Pavel
Czech RepublicYou can hear everything in the hotel so I recommend earplugs.
Clean, new bathrooms, nice staff and good location
Stayed in May 2024
Reviewed: 24 April 2024
Ramirez
Germanythe heating took over a day to bring the room to temperature, and it made a lot of noise at night. the room is super small looks like a game over tetris game. no elevator and the stairs are dangerously small and steep. the shower door doesnt hold the water so it spills and then you have wet feet when you enter again.
its clean and the location is good. the room was renovated. the bathroom although small it was ok.
Stayed in April 2024
Reviewed: 18 April 2024
Kirsty
United KingdomThe price was too much. No milk for the provided tea and coffee The bathroom was Flooding as wasn’t draining. 3rd floor and the stairs was too steep and no lift Option.
It was a clean room, slept three people. Easy team ride in and out of the centre
Stayed in April 2024
Reviewed: 18 April 2024
Valerie
United KingdomConvenient for the places we wished to see
Stayed in April 2024
Reviewed: 16 April 2024
Irza
AlbaniaThe location was perfect! The area around the hotel was beautiful and safe ! The staf was helpful and kind!the hotel was safe and friendly
Stayed in April 2024
Reviewed: 11 April 2024
Santa
PanamaBath design, the toilet was too close from the door
Staff,very friendly and cleared all our doubts on where to go
Stayed in April 2024
Reviewed: 8 April 2024
U
GermanyNo power plug beside bed.
Location was perfect
Stayed in February 2024
Reviewed: 1 April 2024
Vijyaluxmi
South AfricaNo shower caps. Breakfast charged separately
Clean
Stayed in March 2024
Reviewed: 30 March 2024
Russell
United KingdomThe walls are thin so you can hear adjacent rooms
Check in was very smooth and staff were very friendly and helpful
Stayed in March 2024
Reviewed: 26 March 2024
David
United KingdomBed was not as comfortable as it could be. No electric socket near bed. No tea or coffee facilities in room.
Staff were excellent and location is brilliant.
Stayed in March 2024
Reviewed: 24 March 2024
Janett
BelgiumNoisy. No good is you want to sleep long hours
Nice location, close to the centrum
Stayed in March 2024
Reviewed: 23 March 2024
Ashleigh
United KingdomEarly check in as we got there at 11am due to flight times couldn’t check in till 3
Very small rooms and hotel, but nice and clean
Stayed in February 2024
Reviewed: 20 March 2024
Lizzie
United KingdomThere was about 4 flights of steep stairs
It was a good location and very clean
Stayed in March 2024
Reviewed: 11 March 2024
Dokic
CroatiaI was on first floor and you can hear everything..frol people talking in hallway,to people talking in front of adrees which was exactly 2 mtrs below my room. The floor in hallway is making noise while people walking.
Location is perfect
Stayed in March 2024
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