Crunchy mattress protector

Excellent location, right in the historic centre, very close to the Dom Tower and canal. Love the tower bell singing. The e-key works well. Powerful shower. During our three-day stay, we went to a few recommended eateries, Anna’s Pancakes, Ted’s, and an Indonesia restaurant Blauw, all serving excellent foods! Thank you for the recommendation.

Stayed in September 2024

Bell noice during the night. It is more like an airbnb and less like a hotel.

Very good location in the Center of Utrecht. Clean room. Nice view to the street and bell tower.

Stayed in September 2024

Stairway was quite steep so people with disabilities might find it hard to utilize this hotel.

Lovely, spacious room with balcony. View was amazing - seeing both the Domtower and another belfry. I loved the clock bells ringing the time. Easy to walk to - between train station, hotel, and area around Domtower. Manager was lovely, friendly.

Stayed in September 2024

The room was facing the church tower with bells which kept tolling every 15mins. Not ideal if you are hoping for a good night's rest or can't wear earplugs. The stairs to the rooms are extremely steep, I couldn't imagine myself carrying a heavy suitcase up to the top floor!

The room was of great size with a very comfortable bed. The shower had good water pressure despite being located on the top floor. I really appreciated that the hotel provided earplugs for the stay cause without them I wouldn't have slept a minute. The room was very well equipped

Stayed in August 2024

If you have problems climbing stairs or with noise during the night (the church bell ringing every 30min) I do not recommend this place.

Everything clean but small. Very nice and central. We got the rooftop room which was very small, from the pictures it looks like the other rooms are slightly bigger. It is an okey room for 1-2 nights maximum. Very narrow and steep stairs. I Do not recommend this place if you have problem to climb stairs.

Stayed in August 2024

The church bells that ring non stop… not the fault of the hotel.. and they did provide ear plugs but it wasn’t ideal.

Location is perfect! Really clean and comfortable. Enjoyed our stay!

Stayed in August 2024

Easy, automated self service & check in. The room was clean and comfortable.

Stayed in August 2024

No desk to sit at and work at - the cupboards were a strange design and not great at taking clothes

Room location, nice design

Stayed in June 2024

The sockets were hard to find, we wanted to charge our phones and it took us 10 minutes to find them under the drawers next to the bed which is not intuitive at all.

The room was very clean and the bathroom was nice.

Stayed in July 2024

It would have been nice to have a second stool or a chair in the room for both people to be able to sit down. Also, we arrived on a Monday when reception was closed, so there was nowhere to leave bags until you can access your room at 15.00. That was a bit of a pain.

A beautiful room, very good size and bright and airy, with lovely deco.

Stayed in July 2024

Not particularly sound proof, noisy

The pillows are really cozy

Stayed in June 2024

It would have been really nice if the host let guests know that there is no parking available anywhere nearby. Or give a hint where it would be possible. We came in a car and had to drive through the mall to get there. After a long time, we found parking 20 minutes away. The bathroom is good for one person only at a time. And it was not a good communication experience. Everything was by standard mail, even when we asked specific questions. Staircase is definitely not for older persons.

Great location, great bed, fairly big room

Stayed in June 2024

The lack of a table and chair in the room. The narrow winding stairs to get to the top floor, with no lift.

The location, the comfortable bed and the well-designed bathroom, and the eccentric attic room

Stayed in May 2024

The bathroom is quite small. Getting out of the shower could be a bit of a challenge

Close to the train station and to all the attractions. Cozy room with a big bed

Stayed in May 2024

Nothing

Clean and centrally located

Stayed in May 2024

Could have been staff at the hotel. No one replied to an email I sent before arrival.

Very comfortable bed. Everything I needed in the room. Reasonably quiet on top floor. Miserable outlook at rear but I wasn’t there for the view! No staff on site at the hotel. All digital which worked. The breakfast at Ann & Max cafe was one of the best hotel breakfasts I’ve ever had. Delightful place.

Stayed in April 2024

Check in thru the shop a bit clunky but very friendly - you are reliant on shop opening hours

Room was amazing

Stayed in March 2024

no elevator

location and people

Stayed in February 2024

Nice hotel in a great location. Hotel is on a pedestrian street and is in close walking distance to the canals with plenty bars and restaurants. Steep staircase to get up to the rooms, so something to bear in mind if you have a big bag.

Stayed in March 2024

Staircase narrow and steep, bit with the help of friendly and beautiful staff ladies, we managed to

Very good situated- clean

Stayed in February 2024

The pillows and the noise , from street and other hotel guests.

The room is comfortable, cozy and the location of the hotel is very central. What’s more, the hotel has a very smart key system, where you can open the doors with your phone.

Stayed in February 2024

The outlets are hidden, and difficult to find.

Plenty of towels, clean beds, great locations

Stayed in January 2024

it's worth noting that the stairs are quite narrow.

The room at Cosy Pillow is not only spacious and well-arranged but also remarkably quiet, offering a serene atmosphere for a relaxing stay. The hotel provides numerous thoughtful amenities and personal touches, such as the welcoming presence of incense. Situated right in the heart of charming Utrecht's town center, the boutique hotel enjoys proximity to an array of bars, restaurants, and shops, making it an ideal location for exploring the vibrant surroundings. One standout highlight for me was the exceptional breakfast experience at Anne & Max. The breakfast, cooked fresh and served with a smile, stands out as one of the best I've ever had at a hotel. This alone makes a stay at Cosy Pillow memorable. Given the overall positive experience, I am looking forward to booking a night at Cosy Pillow on my next visit to Utrecht.

Stayed in January 2024

Missed the top up of coffee creamer, washing wine glasses and shower gel. Getting larger travel bags up the stairs takes some energy but is worth it.

Perfect location, welcoming staff, beautiful rooms, good attention to details such as a bottle and wine opener, super comfy bed and pollows :)

Stayed in January 2024