One member of staff was extremely loud, shouting expletives ,threatening to hurt people and shouting about her sex life to another member of staff on Friday night 8th November. Very strange and uncomfortable 😕

Self service was effective and location was excellent

Stayed in November 2024

Nothing bad to say honestly!

The pods were quiet, everyone respected each other and the bathrooms were always clean. The position was also very central and staff was very friendly. Late check-out at 12 was also very appreciated.

Stayed in November 2024

no kitchen

room and bathroom

Stayed in October 2024

It was very convenient and had everything you need for work travels.

Stayed in November 2024

The facility is STATE OF THE ART. Gold standard of budget accommodation. The pods were way more comfortable and spacious than I imagined - ambient and sound-proof. Common spaces, lounges, bathrooms etc were in top condition. Every little detail was thought through. The guys and gals that work there do an amazing job. Love all the automation.

Stayed in November 2024

Location is perfect, close to the train station and attractions. Staff is really friendly. Rooms are soundproofed, with led lights and a speaker. The app is really easy to use to control things in the room

Stayed in November 2024

it was nice

Stayed in November 2024

Loved the privacy of the hubs and how clean and modern everything was. The staff was really friendly and answered all of our questions. Would stay here again if going back to Rotterdam for sure as the location and the price for value os great!

Stayed in November 2024

Corridors were not the most beautiful bit just ok

The led lights & simple distribution of the bed room. Just neat!

Stayed in October 2024

Had a great stay. Quiet and clean. Lovely staff. People of all ages. I'm a senior and was comfortable in a top bunk.

Stayed in October 2024

the cube was a little tiny but expected.

check-in and -out was very easy. Cube and bathroom were clean and the location was also great.

Stayed in October 2024

Nothing.

The capsule had more room than others I have stayed at. The bathrooms had ample facilities and were always clean. The staff were friendly.

Stayed in October 2024

The pods are a little bit cramped, especially the door way. Good if you’re traveling light.

Great location is the center of Rotterdam. The pods are very fun and quirky! Staff were very nice and facilities were fantastic.

Stayed in October 2024

A very minor issue but a slightly more powerful hairdryer in the shared bathrooms - or the possibility of borrowing a hairdryer for use in your hub.

Exceptional value for money and a very clean, quiet and comfortable room. Staff at the check-in desk were very friendly and helpful and I wouldn't hesitate to recommend CityHub to anyone looking to travel!

Stayed in October 2024

The ceiling is too low to the bed so I hit my head once. I also heard other people hit their heads because of the sound. It would be better if there is a cushion layer attached to the ceiling to provide a buffer.

I like the bathroom because it’s very spacious and clean. Also the light in the bedroom, I can adjust the lightness and color, it’s cool.

Stayed in October 2024

We love that place. Cool and small but perfect. It is located city center 😍🤩

Stayed in October 2024

N/A

- Jens on reception was professional, helpful and friendly - great location for bars, restaurants, shops and not far from the train station - comfortable and modern (we had an upstairs capsule - would recommend over lower) - showers/toilets were nearly always empty and were always clean - nice communal area with books, board games, snacks and drinks available (food/drink purchase separately - easy and quick check in/out

Stayed in October 2024

It was cold in the capsule, with no option to control the room temperature. Noise from other capsules could be heard. It would be nice to have a folding table in the capsule, a safe box, and reading lights. There is also no way to lock the capsule from the inside.

The location is excellent, in a vibrant neighborhood with various shops and restaurants nearby. The room included a bathrobe. You can control the lighting and play music from Spotify using the CityHub app. The size of the capsule is perfect, not too small. Rituals products are provided in the bathroom. The common areas, including the bathroom, are very clean, although I did find hair from previous guests on the mattress in the capsule. The staff at the reception are friendly, and the value for money is very good.

Stayed in October 2024

Men's toilets could've been cleaner. But nothing horrible. Would still visit again.

Stayed in September 2024

It will be great if they will be able to add a safe to the room to keep a passport and some cash, if needed

I had a great experience. The room was small but planned in such a practical way that I was able to organize all my things and still feel I have enough room, and it was also cozy. The public areas including the bathrooms, lounge and working area are designed aesthetically and are very comfortable. Last but not least, the location of the hub is great!! I recommend the place :)

Stayed in September 2024

Good location for the travellers who need to catch up the train in next day.

Stayed in September 2024

Not really enough space to stand for 2 people in the pods:)

Clean, nice bathrooms, friendly

Stayed in September 2024

Nothing. Keep up the good work!!!!!

Exceptional as usual. Perfect location, surrounded by good food and beautiful bars but also keep the great quality of sound insulation. The staff are great. Special thanks to Lotus, she was very helpful and patient. Bathroom is clean, shower is so comfortable. All the facilities are great.

Stayed in September 2024

The only critic I have is that it is too cold and there is not the option to slow down the air. It’s understandable in terms of circulation of air as it should be in a cozy space, just be prepared to have a jumper with you.

I loved the space inside the room. I supposed it was too small however I felt it very comfortable and there was enough space (just for me). Toilets always clean. People nice. Location in a strategic area, very central with a tram stop nearby

Stayed in September 2024