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Reviews of City Hotel 2 stars

Utrechtsestraat 2, Amsterdam City Centre, 1017 VN Amsterdam, Netherlands

#419 of 463 hotels in Amsterdam

Guests' Choice

Review score

Based on 336 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.5

  • Location

    9.1

  • Facilities

    6.1

  • Staff

    8.1

  • Value for money

    6.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 19 June 2024

    5.0
    It was fine for the night we stayed
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    The breakfast was not worth the money

    There were fans in the room and the view was nice.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    6.0
    Steep stairs and security deposit
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    I didnt like the £200 security deposit I had to leave for 1 night. This wasn't mentioned in the add , also we were put on the top floor , no lifts and very steep stairs with no help feom the staff

    Location good

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 5-persons room
    • Stayed 1 night
    • Submitted via mobile

    Cooperative nature of staff at reception..

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Value for money!
    • Leisure trip
    • Group
    • Guest Room - 5 Persons - Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The building was a bit rusty and old and cleanliness was an issue in the washrooms and rooms.

    The staff was very friendly and cooperative. Also, the location was quite central.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Light sensor in the bathroom is ridiculous. Light is constantly turning off and you need to adjust the sensor based on weather you’re in the shower or on the toilet to ensure it captures your movement.

    Staff are nice, location is good, even though there’s plenty of night life downstairs it wasn’t noisy in the room. Room itself was pleasant with large windows.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Good
    • Family with young children
    • Guest Room - 5 Persons - Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room was very clean but it small cigarets :(

    Nice place with view on Rembrand place

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Convenient and clean
    • Leisure trip
    • Solo traveller
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel lobby is on second floor; there is no elevator. Be prepared to carry your suitcase up & down the very steep & narrow stairways to the lobby & your room (I was on 3rd floor).

    Location was great; it was walking distance to Central Train station, the ports for river cruises, and Van Gogh Museum. The room & bed were comfortable & clean. Staff very pleasant & assisted with directions to sites around the city.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Guest Room - 5 Persons - Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No mirror in the rooms. Dirty bed sheets and towels

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Nothing - perfect location for our city break.

    Location was amazing - the square is beautiful with lots of cafes & bars. The room was basic but clean and comfortable. The staff were friendly and looked after our bags when we arrived too early to check in and again the following day when we had a late departure which was appreciated.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is still very old fashion. Can be quite noisey outside until late at night. Our room was advertised as a smoking room. But on arrival we were told we could only smoke cigarettes, not weed. We dont smoke cigarettes so smoked our weed outside. Paid for a smoking room which we did not get to use

    Staff were very friendly, hotel is very central, large spacious room clean room

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    it was fair enough
    • Leisure trip
    • People with friends
    • Family Room with Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    -not for a Family with Baby/ Babies -the Hotel / rooms needs renovation and deep cleaning.

    -location -price -friendly accomodating staff -breakfast options are fair enough

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    Very basic level hotel. The beds were comfortable. The location was good.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good location but I want my deposit back
    • Leisure trip
    • Group
    • Triple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    My deposit has not been returned despite being very clean, quiet and respectful guests during our stay. The receptionist confirmed the room was in excellent condition when we left the property and we have not heard from the hotel since. There was 1 uncomfortable experience during my stay, which was on day 2 in the early afternoon a friend joined us to return our backpacks to the hotel and quickly change into some different clothing. To note I had booked and paid for 3 guests, and although my friend (person 4) was not a paying guest he was happy to just wait in the main lobby for us to return. There was a gentleman on the desk and he became very suspicious of my partner (who was a paying guest) and tried to refuse him access to the room. He seemed rather on edge and it wasn’t very pleasant, and would not allow our friend to wait in the lobby/reception area. My partner provided ID (for the second time) to check against the booking, but it took and while and we did not like how he singled out my partner who was a paying guest and had dropped off and collected the keys several times.

    The location was excellent, being directly opposite Rembrandt Square. It was a 15 minute walk into the Red Light District. The mattresses were really comfortable! I was surprised at how well I slept during my stay. The private bathroom that we had, although it was not attached to the room, was very pleasant, clean and spacious.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    8.0
    For young people that don’t need too much comfort and doesn’t have to stay long in the hotel il perfect
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Not dirty but also not 100% clean, a couple of hairs on the bed and some stains here and there!

    Very Nice position and friendly personnel, always ready for all questions! Good kept structure.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I dislike the hairs of someone else in my bed, the yellow blanket, the dust on the top of the bed, the size of the room, for 3️⃣ people was small, for luck one of hours friend quit on the last, the dumb guys that was on service during the night

    The location, the pub and the coffee shop very close, the kindness of the employees

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Seen a few bad reviews but overall it’s a good place to stay and reasonably priced
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s close to a lot of bars so if you want quiet it’s maybe not suitable but in no way a bad point for the hotel

    value for money very good price for a cuople of days and the close proximity of the centre and everything else you cuold need

    Stayed in February 2024

  • Reviewed: 17 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night

    Sewerage is too slowly, so water from shower goes down too slow. All bathroom was full of water. radiator at bathroom was closed and cold. for January, for frozen tourist it was not ok.

    I liked warm blankets.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Great for the price & location
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Stairs stairs & more stairs

    The location & team

    Stayed in January 2024

  • Reviewed: 22 December 2023

    7.0
    Good for a short stay if you don’t mind some minor faults
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The large double bed was 2 single beds put together which moved apart so easily so we fell down the middle of both. Also the head board fell on us. The bathroom was big but the drainage didnt work well so flooded at every shower.

    Great location and the staff we friendly and efficient.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    5.0
    In general it was costy. However, I‘m not sure you can find something cheaper in the centre of Amsterdam
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Quality against value, it’s very expensive. In general sheets were not clean. No elevators. Also asked me to pay an insurance amount of 150. it never happened to me in any previous booking in any country. To be fair, it was mentioned in the policy. However, something like this should be mentioned clearly in the description or the notes.

    Locations was very good, near to the center. Staff were friendly and tried to help.

    Stayed in December 2023

  • Reviewed: 14 November 2023

    8.0
    Great sleepover for a bunch of guys who simply need to hit the sack at the end of the night.
    • Leisure trip
    • Group
    • 5-persons room
    • Stayed 1 night

    Beds were not that comfortable with very plain bedding, plug sockets need attention as holes in plastering, so look dodgy in places.

    Secure, nice continental breakfast, spacious bathroom and friendly staff.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Guest Room - 5 Persons - Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Not suggestible for family with kids

    Central Location and convenient with public transportation

    Stayed in October 2023

  • Reviewed: 9 October 2023

    6.0
    Central but bedbug included!
    • Leisure trip
    • Family with young children
    • Triple Room with Private External Bathroom
    • Stayed 2 nights

    Don't be fooled there was indeed bedbug in the room. Had to leave the room key with the staff when going out. The balcony is not a balcony.

    Very central location and for the price (considering we had a private bathroon (not en-suite)) it was great.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in September 2023

Showing 1 – 25

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