Mijnsherenlaan 9, Charlois, 3081 GA Rotterdam, Netherlands
#14 of 75 hotels in Rotterdam
Guests' ChoiceBased on 1226 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.6
Facilities
8.8
Staff
8.8
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Mihailo
SerbiaN/A
Clean, tidy, comfortable
Stayed in September 2024
Reviewed: 21 September 2024
Susan
United StatesBeing charged $5.00 for 2 tiny containers of ketchup for our fish!!
Pizza. Was excellent Breakfast was ok Fried fish not great Room was comfortable clean Great shower Older gentleman in charge of restaurant was really nice and kind teaching bar staff
Stayed in September 2024
Reviewed: 21 September 2024
Michael
IsraelWould prefer the rooms had a bath not just a shower.
The hotel was beautifully renovated with spacious rooms for a great price and very close to the metro station
Stayed in September 2024
Reviewed: 21 September 2024
Devika
IndiaNo slippers no bathgown no showercap
Free upgrade of the room and the ambience inside the hotel and inside the room and bathroom was Luxurious.
Stayed in September 2024
Reviewed: 21 September 2024
Jeff
United StatesThis hotel has been recently renovated and is beautiful. The location is excellent, with a metro and tram stations literally right across the road. The room is spacious and the bathroom and shower are all tile and very nice.
Stayed in September 2024
Reviewed: 21 September 2024
Aryan
BelgiumClean room and good facilities Nearby public transport Definitely recommended people to stay
Stayed in September 2024
Reviewed: 21 September 2024
Mathieu
BelgiumBeautiful location and view, dependent on the side of the hotel you are on you see the city or far into the distance of the Netherlands. The rooms are really well built and the toilet/shower has been really well designed also. They allow for a cheaper parking in their own car park ( very modern but cannot hold large cars ) for a deposit and cheaper then city/outside parking. The staff was really helpful with the only issue I had, which was when my access card wasn't recognized anymore.
Stayed in July 2024
Reviewed: 20 September 2024
Oriana
GermanyUnfortunately I could not regulate the temperature of the water in the shower. For some reason it was not working properly
The apartment exceeded my expectations. It had plenty of space, an amazing view and greatly located in from of a train/metro station
Stayed in September 2024
Reviewed: 19 September 2024
Cinamoon42
NetherlandsIt was our second time staying at this hotel. We're arriving earlier than the official check-in hours, but the day before, we asked If it was possible, and we heard that as we arrive, we could ask, and if the room was ready, then it was possible. Fortunately, when we arrived around 12 in the afternoon, the room was ready, and we could enjoy our stay. The staff was helpful and nice. The location is perfect, just right outside you have the train,tram and bus stops!
Stayed in September 2024
Reviewed: 19 September 2024
Urgentementeuk
United KingdomLovely hotel, reception, bar and dining area look fantastic, lovely staff. Room was spacious and very good quality. Easily reachable on the metro,with station literally 60 seconds away. (don't follow google directions ! just look up as you exit the station and you will see the hotel ! ) Would love to stay here again
Stayed in September 2024
Reviewed: 19 September 2024
Marijana
GermanyNice hotel which has interesting design! We received an upgrade to a bigger room which had a lot of space and was nicely designed!
Stayed in September 2024
Reviewed: 18 September 2024
Abubakar
NetherlandsMemories in hotel
Stayed in September 2024
Reviewed: 18 September 2024
Thomas
GermanyParking was a bit, since the garage is rather small so we did need to park on the street.
Enough room for the family, good style and comfortable furniture. Amazing restaurant with great food and service! It was an overall pleasant stay and we will definitely recommend the Hotel.
Stayed in August 2024
Reviewed: 18 September 2024
Karol
United StatesWe had an issue with our reserved parking every night because another person would take our reserved spot. So then we would have to go up to the reception desk nightly and try to find another place in the lot to park our car. The staff was very helpful in finding us another spot. It was just a nightly inconvenience.
The room was spacious, clean and comfortable.
Stayed in September 2024
Reviewed: 17 September 2024
Amy
United StatesThe hours of use for the gym was limited so you could not work out earlier than 7am. I would have appreciated at least a 6am opening time. I could have used it a lot more if the hours were expanded. Or until 11pm. Outside of this, everything else was good.
Very clean and comfortable rooms. Excellent gym and pleasant breakfast. The location was also very convenient. Easy access to anywhere because of the Metro stop.
Stayed in August 2024
Reviewed: 17 September 2024
Jeff
United StatesThe metro and tram stops are just outside the entrance making it very easy to connect and travel throughout Rotterdam. Rooms and lobby are in beautiful condition, obviously just remodeled.
Stayed in September 2024
Reviewed: 16 September 2024
Orsolya
BelgiumWe booked a parking spot in the garage, but because of the lift system we didn't dare to try it.. Walking back from the Ahoy to the hotel at night - even though it's only a 25 min walk - was not a pleasant experience. Bit of a dodgy neighborhood.
Nice and quiet room, comfy bed, easy check-in, friendly personnel,, near metro station, everything was well thought of.
Stayed in September 2024
Reviewed: 16 September 2024
Mark
United KingdomDidn’t like having to pay for breakfast each day and bar food or drinks couldn’t be charged to the room.
Clean and comfortable
Stayed in September 2024
Reviewed: 15 September 2024
Sina
NetherlandsRoom 709, Toilet brush was full of bad smelly water, could be empty and clean, or replaced.
Very nice recently renovated place. Very comfortable beds.
Stayed in September 2024
Reviewed: 12 September 2024
Emiel
BelgiumThe lower rooms (like ours) don't have the nice view but still pay the same price. It would be nice to have a clear distinction in this.
Perfect room and easy check-in/ check-out. Nicely styled lobby and interior. Good pricing and within 10 min range of city centre by fast metro connection.
Stayed in September 2024
Reviewed: 12 September 2024
Lopes
Francewe were constantly disturbed. i have never seen a hotel with staff who constantly knock on the door to see if there was anyone in the room.
I really liked the hotel, very clean, very beautiful, average welcome but the hostesses were there when we needed them.
Stayed in August 2024
Reviewed: 11 September 2024
Betsy
NetherlandsUgly style
Nice beds
Stayed in September 2024
Reviewed: 11 September 2024
Catherine
AustraliaAlthough not right in the city travel options were many and you could essentially walk in…lots of eating options near by.
Stayed in September 2024
Reviewed: 10 September 2024
Krystal
United StatesNothing really that the property could control.
Big room, the place was so beautiful inside. Close to the train.
Stayed in August 2024
Avenches, Switzerland
Berlin, Germany
Benidorm, Spain
Illertissen, Germany
Byron Bay, Australia
Kyoto, Japan
Vrhovine, Croatia
Dubrovnik, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content