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Reviews of Surf Ranch Resort - Popoyo 4 stars

Calle Guasacate Surf Ranch Resort, 47002 Popoyo, Nicaragua

#23 of 23 hotels in Popoyo

Guests' Choice

Review score

Based on 24 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.2

  • Location

    7.3

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.7

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Showing 1 – 24

  • Reviewed: 21 June 2024

    8.0
    Nice modern apartment at great value
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The grounds, although well maintained, have a bit of a vacant feel to them. It looks like there is ongoing work to improve the place though. A minor detail, the inside of the apartments are excellent

    Comfortable, modern and clean apartment. Well stocked kitchen. Nice aircon in bedrooms. Driving distance to the beach, town etc is about 10 to 15 mins. The location is a bit out in the middle of nowhere but it's fine if you have your own transport (which we did!). You can spend the day at the beach then drive back to a nice apartment. Great value for money

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    A great weekend getaway for families
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    We have stayed in the apartments previously and decided to book a house this time. Great to have a private pool & pool table to keep the kids occupied. The house is huge with a well equipped kitchen.

    Stayed in June 2024

  • Reviewed: 19 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The fact that there was not access to a swimming pool as it was advertised as a common area amenities. Therefore you should considered to lower the rates even Hotem Hamacas has one. This is called deceptive advertising. You should also remove Vendor machines with "drinks and snacks" from the list. Felt like I was in the middle of nowhere.

    The beds and comfort inside the room and kitchen.

    Stayed in February 2024

  • Reviewed: 16 January 2024

    8.0
    Comfortable and nice
    • Leisure trip
    • Family with young children
    • Four-Bedroom House
    • Stayed 1 night
    • Submitted via mobile

    Nice, spacious and comfortable

    Stayed in January 2024

  • Reviewed: 30 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The building was fine picture where deaciving no swiming pool on the facility pictures show like there where on the facilty and there not

    Stayed in November 2023

  • Reviewed: 13 April 2024

    3.0
    Uncomfortable, no a/c, hot and security accused me of stealing a towel. When the towel was in plain site on the bed
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    No one notified me that there was not going to have any electricity from 1am to 5am.

    It’s a nice clean place

    Stayed in April 2024

  • Reviewed: 4 March 2024

    10
    Great family & pet friendly accommodation
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    A little too far from the beaches and restaurants.

    We booked a two bedroom apartment for the weekend. It was clean, comfortable and all rooms had AC. We had hot showers and good wifi. The kitchen was also well equipped.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    3.0
    Not as described in description. There is no washing machine.
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    This property is not as presented in the description. I specifically booked this property for the washing machine in the description. There is no washing machine. The owner / manager who replies to these reviews will say I booked the cheapest unit. Yes I did, there were only two of us. The washing machine is described in the main description as well as the description for this specific unit. There is also no store as described. I think it is built but not yet in service. There is no pool again I think it is in the process of being built but not yet in service. Cleaning supplies as described consist of dish soap and toiletries consist of a bar of soap. There are two separate locations in this property all photos of the outside of the units are in the completed buildings. These units are much more expensive but might be a good choice if you are a large group. The condos are a construction zone. Only a few units are built. You need a vehicle here as there is nothing within walking distance for food.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything

    This property doesn’t care about travelers and their needs. I wouldn’t recommend

    Stayed in March 2024

  • Reviewed: 11 December 2023

    1.0
    The price not fits on what you get in this house, it was the worst experience ever.
    • Leisure trip
    • Group
    • Three-Bedroom House
    • Stayed 5 nights
    • Submitted via mobile

    Not recommended at all!!! Not the host and definitely not the conditions! First of all, when we just entered to the house it was super hot in the living room on both floors, the house, sheets and kitchen tools have been not clean, the pool was green and blurry until the third day, the people cleaned it every morning and night so we barely got into the pool. In the massager in booking they wrote me that there’s no supermarket at the area, but unfortunately the freezer wasn’t frozen, and the fridge as well. In the second day all the things was rotten. The tap water didn’t work the most of the time, and if it’s not enough the owner took old pictures to charge us without any reason, after the guard checked the house for checkout, the livings rooms and the kitchen was full at least of thousands bodies of bugs

    The staff was super helpful but the problem didn’t stop till the checkout.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The stay did not have pool and it is hard to go at the sea

    Rooms, kitchen and the view

    Stayed in December 2023

  • Reviewed: 4 June 2023

    10
    Big Resort, Nice Beach
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night

    Everything was fine.

    We really enjoyed the condo that we rented, it had everything we needed to cook as well. The beach is right in front. One day we walked down to it and had it all to ourselves. Overall, this resort has huge potential when it's finished, as they told us they are about to start on the main pool, restaurant and waterslide so we will come back when that is finished!

    Stayed in June 2023

  • Reviewed: 1 June 2023

    1.0
    BEWARE - NOT FOR REMOTE WORKERS
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 31 nights

    - The apartment flooded – no one came to help clean up. The manager did not even respond until I asked why he didn’t respond, to which the answer was ‘sorry.’ The property did not attempt to make it right or help. - Power outages last as long as 15 hours and happen daily - Before booking, I asked how the internet was because it is necessary for my job and they said it was good. What they did not say was the power knocks out the internet daily. - The property replied in the comments to another guest that they have a generator, but they do not have a generator. When I asked about it, the property manager had no clue what I was talking about, then said it was “broken” and that they were not fixing it. - No one came to clean the apartment – we stayed for a month and had to ask for a mop and clean linens. - No water service or delivery – you’ll have to make the trek. - No emergency lights for frequent power outages. - No community area or garden. - No screens on the sliding windows, so when the power goes out, you cannot open a window, and it is super hot. - The kitchen smells terrible because they use elbow pipes, and it gets backed up. - There is only one outlet in each room, and you need an extension cord. - The location is awful, it is not close to Poppoyo, and the drive down the rocky road is miserable. - The air conditioner leaks on the bed. - No security camera. - No smoke/monoxide detector.

    Overall, it was a miserable stay, and I highly recommend you look for another place with a generator. Do yourself a favor, and don’t fall for the pretty pics; it is a scam. Take whatever seemingly nice response to this review with a grain of salt. They truly do not care about your experience while here and have taken no action to address other negative comments. - The guards are nice - The apartment is pretty

    Stayed in May 2023

  • Reviewed: 2 April 2022

    10
    Great vacation with the family
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night

    Everything was great! Just the dirt road part to get there, but that is not their fault, it's an upcoming tourist destination and they seem to be the first resort out there.

    The location is great, amazing views. The resort looks brand new, so still some stuff they are working on, but none the less, an amazing stay with the family, and a lot of details. They still don't have their main pool and restaurant yet, but the houses have kitchens and pools, so was not necessary.

    Stayed in April 2022

  • Reviewed: 3 March 2022

    10
    Great way to experience Nicaragua and it's beauty
    • Leisure trip
    • Group
    • Apartment with Sea View
    • Stayed 1 night

    Everything was great, I see they are working on construction to open the hotel part in the front soon.

    The houses were great, and the views were remarkable. I recommend this resort to anyone visiting Nicaragua.

    Stayed in March 2022

  • Reviewed: 18 February 2022

    10
    Great vacation with the family
    • Leisure trip
    • Family with young children
    • Apartment with Sea View
    • Stayed 1 night

    Everything is great, thanks for accommodating us! Gracias a todos!

    Even though the front part of the hotel is under construction, we stayed in the houses on the hill at the back, and it was an amazing stay! It came with everything, but you need to bring your own food. The pool was great and we used the BBQ too. The beds were super comfy and we felt 100% safe. The views are the best I have seen, and although we were the only ones, they said the resort is opening in a few months. We will def be back!

    Stayed in February 2022

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 5 July 2023

    10
    Exceptional
    • Family with young children
    • Apartment with Sea View
    • Stayed 52 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 24

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