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Reviews of The Straits Hotel & Suites 4 stars

No 1-B, Jalan Melaka Raya 2, Taman Melaka Raya, 75000 Melaka, Malaysia

#123 of 215 hotels in Melaka

Guests' Choice

Review score

Based on 1095 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There's limited parking space on both floor. Space we occupied with old stuffs from renovation i guess. A sharing parking spot for both hotel in the same building. Need to provide more tv channel. Need to provide iron and board in room too.

    The staffs were friendly. The environment in the lobby is good. Ample guest lift and the waiting time is not too long.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    7.0
    Great location!
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    The bed is a bit soft to my liking.

    The location of the hotel as there are many eateries and convenient stores surrounding it.

    Stayed in September 2024

  • Reviewed: 9 October 2024

    7.0
    Good stay but can be better
    • Family with young children
    • Family Straits Two-Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    The wifi was very bad! The tv in living room were redundant as all channel were not working accept for TV9. (Poor signal) Safe was not properly checked and inspect( battery low or spoilt) it bcome not safe.

    The location of the hotel and the view were good. I like the view at the pool especially. The area is full of eateries easy to find food. The staffs were friendly and helpful.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Great long weekend break in M elaka
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel rooms looking a little tired and swimming pool area could do with some loungers in main open area to enjoy the views

    Good location easy walking distance to centre and close to shops with underground markets. Good breakfast.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Linens aren't very clean, there's also a musty smell in the corridor to the rooms but luckily the room is fine. There's also a mould on the ceiling of the bathroom and a scruff mark on the toilet seat

    Spacious, had free parking, many eateries nearby. All toiletries are provided. There's a spacious closet.

    Stayed in October 2024

  • Reviewed: 22 September 2024

    7.0
    Spacious room, great breakfast
    • Leisure trip
    • Family with young children
    • Family Straits Two-Bedroom
    • Stayed 2 nights

    The bathroom was completely "flooded"after each shower and the bathroom mat that was completely soaked wasn't even changed the next day by housekeeping.

    The breakfast was the best offering. Good spread. The restaurant manager at the breakfast buffet on 1 September went out of his way to help us pack a take-away for our kids who were still in bed. Amazing service on his part.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No

    No

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    ok
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    comfortable room, strategic location and breakfast is a bit less tasty

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    The receptionist is very friend and helpful. All the hotel staffs are friend and greeting us with smiling face.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The property located in good location near the shopping mall walkable journey and surrounding with many restaurants.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    The location is near eateries and minimart. Short distance walk to Bandar Hilir shopping Mall. Staff responded fast when
    • Leisure trip
    • Group
    • Premier Suite
    • Stayed 2 nights
    • Submitted via mobile

    The Wifi not working at room 1825. Informed the counter staff but no rectification done. The toilet bidet spray is leaking. No face/hand towel in the toilet.

    The Premier Suite is very big 80m square. Counter staff waived breakfast charged when told that the room Wifi not working.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Straits Suite
    • Stayed 1 night
    • Submitted via mobile

    Hot until after some time of keeping the air con on

    Spacious place

    Stayed in July 2024

  • Reviewed: 26 August 2024

    7.0
    Will return again.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    I booked 2 rooms but 1 of them the aircon is not cold enough. 1 room have shaver and other don't have. One of the mineral water has been drank and still left inside the room.

    There is eatery, massage and convenient store just outside the hotel. Convenient location, walking distance to shopping mall and jonker walk. Room is clean, breakfast is good. Will come back again.

    Stayed in August 2024

  • Reviewed: 13 July 2024

    8.0
    Staff needs proper training
    • Leisure trip
    • Family with young children
    • Family Suites (Connecting Room)
    • Stayed 3 nights
    • Submitted via mobile

    New staff not properly trained before releasing to floor. Check in was slow. Staff didn't inform us the breakfast venue so the first day we went to the wrong restaurant and missed our breakfast (brochure in the room also wrongly stated the breakfast venue, which was supposed to be at the hotel next door). We also asked for an extra bed but was never informed why we didn't get it.

    Clean rooms. Great location. Adequate size.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    6.0
    I give 7.5/10
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The parking is confusing , nobody guide us to which side to park as the building is sharing between The Straits & Noble Hotel. So my advice just park wherever available , and the red color elevator is for Straits , and the blue color is for Noble Hotel , plus the parking is limited , usually level 1 always full , so you have to park at level 2 , and not to forget , you have to validate your parking otherwise you'll be charged , coz to enter the parking you have to tap your TnG or Debit.

    Location is near to town , the swimming pool is nice , but no pool for kids , only Noble Hotel got pool for kids.

    Stayed in July 2024

  • Reviewed: 21 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist could be more welcoming No one greet at the lobby

    Spacious room

    Stayed in May 2024

  • Reviewed: 20 June 2024

    6.0
    Pleasant
    • Family with young children
    • Straits Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Nil

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Overall we all are very satisfied staying this hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet paper not refill

    The location and customer service b is good

    Stayed in June 2024

  • Reviewed: 12 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Suites (Connecting Room)
    • Stayed 3 nights
    • Submitted via mobile

    I got the room where the air compressor could be heard from inside the room.

    Connecting Room.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    The studio suite was big.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no

    Stayed in May 2024

  • Reviewed: 5 June 2024

    6.0
    The room should
    • Leisure trip
    • Family with young children
    • Family Suites (Connecting Room)
    • Stayed 2 nights
    • Submitted via mobile

    The room was quite dusty, the carpet smell is strong on the corridor at common area outside the room

    I like the pantry with a sink, it’s convenient for washing things, no need to wash in toilet

    Stayed in June 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suites (Connecting Room)
    • Stayed 2 nights
    • Submitted via mobile

    Water heater not working and shower water pressure inconsistent.

    The room is clean and spacious.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    room not clean, smelly pillowcases and dusty mattress😭

    Breakfast 5star, the staff very good and friendly

    Stayed in May 2024

  • Reviewed: 23 May 2024

    6.0
    Nice connecting room setup, good location but aircons busy and leaking water
    • Leisure trip
    • Family with young children
    • Family Suites (Connecting Room)
    • Stayed 2 nights
    • Submitted via mobile

    The room’s aircon, water leaking

    Location , stone’s throw to eateries , restaurants and shopping

    Stayed in May 2024

Showing 1 – 25

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