No. 1, Persiaran Lagun Sunway 3, 31150 Ipoh, Malaysia
#1 of 130 hotels in Ipoh
Guests' ChoiceBased on 883 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.6
Staff
9.7
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 29 June 2024
Susan
United StatesThe breakfast menu was very good but the lunch and dinner menus and food were average.
Beautiful property with some unusual spaces. Villas were spacious and we loved our private hot and cold dipping pools.
Stayed in June 2024
Reviewed: 28 June 2024
Aini
MalaysiaThe additional costs if the customers want to go to the spa
The breakfast
Stayed in May 2024
Reviewed: 24 June 2024
Cynthia
SingaporeNothing!
Its unique setting among the hot spring and limestone hills. So serene and quiet, just the place for a relaxing break.
Stayed in June 2024
Reviewed: 22 June 2024
Kohar
United Arab EmiratesThere is nothing you cannot like! Absolutely amazing every single detail.
This place is exceptional. Never seen a place with this much care to details, extra extra special. This Hotel is 10 stars retreat! If you haven’t visited Banjaran you are missing aLOT! Thanks for the best treatment and exceptional experience.
Stayed in June 2024
Reviewed: 19 June 2024
Deshors
FranceEverything, this place is so great
Stayed in June 2024
Reviewed: 19 June 2024
Jimmy
Malaysiabicycle provided as room to other areas are quite far.
room facilities, room, amenities,
Stayed in June 2024
Reviewed: 17 June 2024
Jocelyn
Malaysia-
Everything
Stayed in June 2024
Reviewed: 15 June 2024
2324
MalaysiaWe r not that comfortable with the pillow and no much choice of food especially local foods to order in the dinner menu.
We enjoyed it so much here.....overall it's great, we like everything here and love to stay here, would repeat to cum here again.
Stayed in June 2024
Reviewed: 14 June 2024
Calendula
United StatesThey sprayed for bugs during dinner time, causing a lot of chemicals to be released during a busy time of day at the resort. U wish they had waited til midnight.
It was a spa in the jungle.
Stayed in June 2024
Reviewed: 11 June 2024
K
Sri LankaFound and killled a cockroach in a pubic area.
The hot springs and attached activities add substance and variety to the stay. Super choice of many cuisines at breafast. Even though Ala Carte, there were no restrictions on dishes one could order.
Stayed in June 2024
Reviewed: 9 June 2024
Mardhiyah
MalaysiaAnts at the wash basins. But this is understandable, with the retreat located in a natural settings. Ants appeared if I left any food wrappings on the basin counter.
I like the ambiance. It was lush with greeneries and nature. The place was quiet and peaceful. The experience with the caves is unique, with dinner at Jeff's Cellar, meditation cave, and crystal cave. Being able to do hot and cold plunges was great as well!
Stayed in May 2024
Reviewed: 6 June 2024
Eric
MalaysiaPlace has been very well maintained. The buffet breakfast was fantastic. All the staff were very friendly
Stayed in May 2024
Reviewed: 2 June 2024
Joanna
MalaysiaOnly managed to check in at 5pm, but manager was nice enough to offer us complimentary meal
exceptional service
Stayed in June 2024
Reviewed: 30 May 2024
Najah
MalaysiaNothing. Just keep up the good maintenance.
Everything
Stayed in May 2024
Reviewed: 25 May 2024
Amirun
MalaysiaNope
Good services, Really like VIP
Stayed in May 2024
Reviewed: 22 May 2024
Suhanah
SingaporeThe mattress could be firmer.
The Banjaran Hotsprings Retreat delivers its promises. Its nature surrounding, villa, spa, facilities, food service, housekeeping and people are all top notch! Awesome stay!
Stayed in May 2024
Reviewed: 18 May 2024
Dawn
AustraliaNothing it was perfect
Loved the uniqueness and special way it made us feel.
Stayed in May 2024
Reviewed: 18 May 2024
Zarifah
MalaysiaThe main door to the bedroom, should have a glass roof for the walk way to avoid rain.
The serene environment
Stayed in May 2024
Reviewed: 15 May 2024
Lyana
United KingdomI’m just nitpicking here as these are just minor issues. The private pool in the lake villa is a bit too small. Ive been to a few other places with bigger private pools at way cheaper prices. That said they did not provide as excellent service as Banjaran has.
The whole experience was superb. 24/7 buggy service was excellent. Bottomless complimentary drinks and snacks . The hidden sweet spot was an excellent touch. Cleaning service is also very frequent. I would have enjoyed my stay even more if I have stayed longer obviously. 3D2N wasn’t enough to explore the Banjaran and Ipoh all at once.
Stayed in May 2024
Reviewed: 3 May 2024
Carmen
MalaysiaPrivacy. Concept
Got Springs we're wonderful.
Stayed in March 2024
Reviewed: 3 May 2024
Ann
MalaysiaTo have a in-house channel: latest movies, comedies, blockbuster
Staff were trained well. The aircond in our room wasn't working well. We were attended immediately by their technician and after 15 minutes, we received a call to find out if the aircond is working well. When it wasn't so, our room was upgraded. Appreciated the excellent service. Unlimited ala-carte breakfast is better than buffet - less wastage. Appreciate the champagne and choosing our fruits for fruit juice. I like it that we have our own geothermal spring in our room.
Stayed in May 2024
Reviewed: 1 May 2024
Joane
MalaysiaStaff well trained, knowledgeable, friendly
Stayed in April 2024
Reviewed: 27 April 2024
Tianmeng
AustraliaHad a short-circuit incident on the first night of our stay, got fixed quick enough
Generous in room size, friendly staff, nice welcoming and departing gift. Beautiful views.
Stayed in April 2024
Reviewed: 22 April 2024
Nhan
Vietnamnothing
the best breakfast with gourmet cuisine and champagne Nicholas Feuillate...can't ask for more!
Stayed in April 2024
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