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  5. Reviews of Swing & Pillows - Apple Hotel Shah Alam

Reviews of Swing & Pillows - Apple Hotel Shah Alam 3 stars

2 Jalan RU 3/9a, 40000 Shah Alam, Malaysia

#13 of 51 hotels in Shah Alam

Guests' Choice

Review score

Based on 172 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 18 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No table desk and a bit not so spacious

    It is near to the eating places

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Short stay in Shah Alam
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    All good for short stay.

    Ample free parking on the weekend. Many shops surroundings and walking distance.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shower is not hot

    Electric kettle is provided

    Stayed in August 2024

  • Reviewed: 24 August 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night

    toilet cleanliness can be improved, wood floor bit dirty.

    I recently stayed at Swing & Pillows - Apple Hotel Shah Alam for a business getaway, and my experience was quite mixed, leading me to settle on a eight-star rating. Pros: Location: The hotel is conveniently located near popular shops such as 7-eleven & food courts, making it easy to explore the area. Public transport access and parking options are also available. Cleanliness: The room was clean and tidy upon arrival, which is always a plus. The housekeeping staff did a commendable job during my stay. Amenities: The hotel offered several amenities that were nice to have, including free Wi-Fi, dental amenities. The breakfast options were decent, with a good assortment of pastries, fruits, and cereals. Cons: Room Size: While the room was clean, I found it to be a bit cramped for my liking. There wasn’t much space to move around, and storage options were limited. Noise Level: The soundproofing could be improved. I could hear noise from the hallway and neighboring rooms, which sometimes disturbed my sleep. Customer Service: The receptionist went another level of hospitality when i forgot my keycard inside the room, he took a while to answer the phone but did helped solve the issue. Kudos for that. In summary, Swing & Pillows - Apple Hotel Shah Alam is a decent choice for travelers looking for budget-friendly options in a good location. While it has its strengths, there are definitely areas that could use improvement. If you are looking for a basic place to stay without expecting luxury, this hotel might suit your needs.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They have prayer room for both man and women, and a space for our discussion at the lobby

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    1. Just about bed (queen size) arrangement inside the room - need to be rearranged (horizontally, instead of vertical) to make moving around the room more comfortable. 2. Need working desk/table

    Courteous staff (Mr Amir)

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Near restaurants, gas station, calm surrounding

    Stayed in July 2024

  • Reviewed: 12 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    none

    spacious room. nice and quiet at night. free parking spot

    Stayed in May 2024

  • Reviewed: 5 July 2024

    9.0
    Value for money for the budget conscious traveller
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Take note there’s no frontline staff on duty between 2am-10am so you can’t enter the hotel at those hours, the housekeeping staff start work at 8am onwards but there’s no guarantee they will hear the doorbell as they may not be stationed at the front desk.

    Clean and comfy, there is drinking water, coffee, tea & kettle in the room. Sheets and towel are clean. Toothbrush kit provided. Central location in Shah Alam near to most major landmarks. McD & Mamak is nearby walking distance, friendly staff.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    Overall just ok
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Dont have a hang a towel and dont have site table or any table to put watch, hp and acesesori

    Nice

    Stayed in June 2024

  • Reviewed: 29 June 2024

    8.0
    Front desk guy Amir was very humble and helpful. Tq amir.
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Strategic location. Easy parking. Comfortable room.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    Budget friendly one night stay
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Wall is so thin. Able to hear the neighbours laughing and screaming late night

    Free parking. Fast food chain and petrol station nearby

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Comfort
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No daily housekeeping

    Location

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Pros n Cons
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    U can hear people talking clearly outside at the corridor even when ur inside the room. Also, have to walk outside in order to use the iron. No TV too so u better bring ur Ipad along if needed. Toilet light is also dim.

    Very clean. I'm particular about cleanliness n this place looks clean n new. Love it

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is very friendly and helpful. Asking for late check out and he explained briefly the procedure. The hotel was near the petrol station and eatries.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Received first room with broken lock door which cannor be locked if you leave the room only can be locked from inside. A
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No aircond at every corridor floor.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Comfortable, was good for 1 night stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some damage on the walls but not severe.

    Booked a small room but they were overbooked. Got a family room instead. Clean and organized.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The receiption not so friendly but its ok lah

    They changed my room bcoz the room given didnt have tv

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Best price
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No hanger

    The price is reasonable and affordable.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Change
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    The pillow to thin. Neck pain. Iron and board stay outside the room which is not suitable No place to hang towel inside bathroom The water heater placed with clothes hanger. Why?

    Good environment and easy access

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    I feel scammed & robbed about being charged RM50 because early check in at 1pm, they never mentioned about it at the
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I messaged the property if it is allowed to check in early before 3pm. I got replied “YES” without mentioning any rates will be charged. I understand if there is extra charge for early check in. So during my check in at 1pm, they asked for deposit cash RM50 & still never mention anything about early check in charges. Suddenly after 15 minutes I already settle down in the room, I got phone call from the staff saying that they need to charge me RM50 for early check in. I said they should have told me earlier or else I can go eat somewhere waiting for 3pm check in, but they said still need to charge because I already enter the room. I totally understand about extra charges for early check in but they should have told me earlier, I feel scammed & robbed!

    The hotel is okay, comfortable. Parking is okay location is good. Only feel scammed about my early check in at 1pm being charged RM50 without telling me first during check in process at counter.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    good even still not complete with tv, fridge

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shower head was broken. Shower didnt work on the 2nd day. I had to shower using bidet. They didnt give me tv remote. Had to go down to get it but there was nobody at the counter. Had to call several times, only then they responded.

    The location. It was very quiet. Many eateries. Easy access.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    location

    cheap

    Stayed in April 2024

Showing 1 – 25

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