Persiaran Lagoon, Bandar Sunway, 47500 Kuala Lumpur, Malaysia
#4 of 514 hotels in Kuala Lumpur
Guests' ChoiceBased on 1196 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.2
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 24 September 2024
Nur
Malaysiahave to queue for a long time for breakfast
the most exciting and super fun water park we have ever been to
Stayed in September 2024
Reviewed: 22 September 2024
Nur
MalaysiaRoom are spacious and clean, the pool is big and kids water advanture are great and morning breakfast have a good spread
Stayed in September 2024
Reviewed: 22 September 2024
Jamilah
SingaporeNil
Everything was good...housekeeper very fast in our request and friendly ....kids pool enjoyable 👍🏻
Stayed in September 2024
Reviewed: 19 September 2024
Phin
MalaysiaVery clean & comfortable hotel.summore,service really excellent!sure will be back again... whatever you requested, hotel staffs sure will fulfill ur request in a short time ☺️
Stayed in September 2024
Reviewed: 19 September 2024
Khadija
United Arab EmiratesNothing. I would have said that it was far from the airport - but that would be unreasonable because the prupose of the resort is supposed to be close to the park to facilitate the guests. The location was just perfect - the mall is nearby. this resort was the best in the area , all the amenities are available within the resort. and I don't think that we felt short of anything there.
We ordered breakfast from for in room service, Room, Location, cleanliness, amenities, Kids club, the ease to access Waterpark and the activities, access to mall, the restaurants, the view from the room, the spaceous and luxurious rooms-- from door man to the front desk everyone was super friendly as well - everything about the resort was more than what we had expected.
Stayed in September 2024
Reviewed: 18 September 2024
Far2bubu
MalaysiaNone, everything was PERFECT
Tbh, I don't know where and how to begin. The best holiday every! During our check-in, the hotel staff told us that our room got upgraded complimentary to a one-bedroom villa. I mean, we definitely can't say NO! And the room, ambience, service, everything was BEYOND our expectation! The room was splendid, the room-in dining meals were amazing, the hotel staffs are super polite, the bed and sofas are soo comfy that we literally spent our 3D2N in the room although Sunway Pyramid and Sunway Lagoon are few steps away. Our son had the best holiday ever and we will return again for sure! Thank you for every single great services you have poured us, Sunway Resort Hotel!
Stayed in September 2024
Reviewed: 18 September 2024
Aris
Malaysianothing that i dont like
all ok
Stayed in September 2024
Reviewed: 17 September 2024
Syahidah
SingaporeThere is none at the moment.
The room was spacious and clean, complete with a balcony. We had a fantastic view overlooking the Sunway Lagoon Waterpark. Additionally, the TV offered a selection of interesting movies to enjoy.
Stayed in September 2024
Reviewed: 17 September 2024
Nuramalina
SingaporeNil
Very clean and friendly staffs
Stayed in August 2024
Reviewed: 9 September 2024
Ruqayya
ZambiaNothing
It was absolutely lovely! Rooms were spacious and clean! Location was perfect!
Stayed in August 2024
Reviewed: 7 September 2024
Mohamad
MalaysiaNothing
Everything
Stayed in September 2024
Reviewed: 7 September 2024
Amaturrahman
Malaysianothing
everything, especially the continuations to shopping mall. its awesome!
Stayed in August 2024
Reviewed: 6 September 2024
Terhaga
United Arab EmiratesEverything
Everything was perfect. Staff were very friendly and helpful.
Stayed in September 2024
Reviewed: 4 September 2024
Buthaina
OmanA very good choice for the whole family especially children The staff are friendly, breakfast is delicious and the property is clean and smells good all the time
Stayed in September 2024
Reviewed: 3 September 2024
Abdulaziz
Saudi ArabiaThe breakfast price is too much
Very very very comfortable I will not hesitate to book again
Stayed in September 2024
Reviewed: 3 September 2024
Mohammed
OmanNothing
Facilities
Stayed in September 2024
Reviewed: 3 September 2024
Shoug
KuwaitThe only thing I didn't like is that the place is a bit too crowded.
This hotel is truly an exquisite and luxurious place. It offers a wide range of facilities, making it an ideal destination for both relaxation and leisure. The surroundings are beautiful, with attention to detail in every corner, creating a sophisticated and welcoming atmosphere. Whether you're here for a short stay or a longer vacation, this hotel provides an exceptional experience.
Stayed in August 2024
Reviewed: 2 September 2024
Hafizah
SingaporeNA.
From accommodation to foods and pool. Awesome as always in facts over the years this hotel is my go to when in kl. And this year i already when twice.
Stayed in September 2024
Reviewed: 1 September 2024
Imtiaz
BangladeshClose to entertainment and shopping places!
Stayed in August 2024
Reviewed: 25 August 2024
Ayman
Saudi ArabiaI wished check in time would be more earlier than 3 PM.
Room are spacious with bold colors but so much in sync and elegant, location is amazing with direct access to sunway lagon and big mall within the parameters and many locals shops in front. Hotel also had so many facilities I spend 5 days without any needs to go anywhere. Breakfast has many choices, but naturally focused on Asian cuisine. Check in was smooth , but it start at 3 PM the room wasn’t ready before that , which means less time I wished it would be earlier for more convenient.
Stayed in August 2024
Reviewed: 24 August 2024
Badar
OmanExpensive
Close to the Sunway Lagoon
Stayed in August 2024
Reviewed: 22 August 2024
Ismail
Saudi ArabiaNothing
Everything
Stayed in July 2024
Reviewed: 21 August 2024
Nor
MalaysiaOverall, satisfied. Worth it with the price. Will come again.
Stayed in August 2024
Reviewed: 20 August 2024
John
United Arab EmiratesLifts took awhile in peak times
Breakfast in in Gordon Ramsey restaurant was excellent Room was comfortable and spacious, with a good view of the water park. Staff very helpful
Stayed in August 2024
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