Km 1, Jalan Utara, 90000 Sandakan, Malaysia
#3 of 29 hotels in Sandakan
Guests' ChoiceBased on 941 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.3
Staff
8.8
Value for money
8.3
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 19, 2023
Paula
United KingdomFriendly staff
Stayed in October 2023
Reviewed: October 18, 2023
Fabian
AustriaWiFi could be better.
Comfortable feeling at the hotel. Much nicer ambience than in Sandakan city.
Stayed in October 2023
Reviewed: October 18, 2023
Anja
SingaporeThe massage: was not as expected. Also not nice to get up and leave without having to option to rest with a tea.
Nice pool area. Staff was very friendly.
Stayed in October 2023
Reviewed: October 16, 2023
Cheah
MalaysiaPOOL
Stayed in October 2023
Reviewed: October 14, 2023
Asma
United KingdomMeal in the main restaurant in the evening was poor and has hair in one of the dishes. Staff didn't explain the dishes
Breakfast couldbe little better - more variety of local foods
Stayed in September 2023
Reviewed: October 10, 2023
Yong
SingaporeThe choice of menu for breakfast is limited
Good facilities and near town center
Stayed in October 2023
Reviewed: October 10, 2023
Victoria
SingaporeThe carpet and bathroom were a little outdated but this is not a major issue
Clean, comfortable rooms in a convenient location close to airport and town and a good jumping off point for exploring Sabah. The pool was very attractive and breakfast was good
Stayed in October 2023
Reviewed: October 10, 2023
Jeanette
AustraliaNothing
Nice pool, egg station, comfortable room
Stayed in October 2023
Reviewed: October 9, 2023
Ged
United KingdomRooms are a little in need of updating (but clean and comfortable). Restaurant doesn't allow alchohol, so if you want wine or a beer etc. with your meal you have to eat upstairs.
Hotel is really great value for money. Good location (a little out of town). The pictures etc. here on booking.com do not do the hotel justice. I would definatley stay again.
Stayed in September 2023
Reviewed: October 7, 2023
Vilealda
AustraliaAll of them
Stayed in September 2023
Reviewed: October 1, 2023
Shamshul
MalaysiaAll great
Stayed in September 2023
Reviewed: September 18, 2023
Marlijn
NetherlandsWhen we got there at 15.30, our room was not ready yet, which was a little bit disappointing. Instead of offering us a drink we got ourselves one while waiting. Rooms seemed a little outdated and we couldn’t eat in the hotel’s restaurant because of a private party. There was another restaurant, but it wasn’t that inviting with stained linnen.
It had a nice pool and the rooms were clean.
Stayed in September 2023
Reviewed: September 11, 2023
Marie
Malaysiain room hot shower not efficient, no room slippers provided
hotel location, free & secure car park convenience
Stayed in August 2023
Reviewed: September 11, 2023
Dora
AustraliaDuring our stay, due to the Sultan and Sultana visit to Sabah, there were times when we are unsure of the impact on access to/from the hotel. As we were staying for 6 nights, some communication with hotel guests should have been issued to ensure we know what to expect.
Nice property that is close to the city with easy access to suburban areas of Sandakan. The hotel has a very nice pool and have a relaxing feel. The size of the junior suite is amazing with great view from our balcony.
Stayed in September 2023
Reviewed: September 9, 2023
Alain
FranceOld fashioned. Needs some refurbishing
Quiet and relaxed atmosphere
Stayed in September 2023
Reviewed: September 4, 2023
Charlotte
United KingdomFood in the restaurant was not very special.
Very friendly staff and good location. Nice swimming pool and good room.
Stayed in September 2023
Reviewed: September 4, 2023
Charlotte
United KingdomUnlike our previous stay, we were in a very tired looking room, with peeling wall-paper and stains on the bed-sheets. Also, no views over the pool (instead a view over the roof), contrary to the description.
Excellent location, very friendly and helpful staff and great swimming pool.
Stayed in September 2023
Reviewed: September 1, 2023
Clark4161
United KingdomThe food was okay but not many options for vegetarians.
Super for a stay when you have just come out of the jungle! Pool is good and easy journey from Sepilok.
Stayed in August 2023
Reviewed: September 1, 2023
Philip
United KingdomBreakfast not slightly to our tastes
Loved the location and friendly helpful staff. Rooms very clean.
Stayed in August 2023
Reviewed: August 29, 2023
Bryan
United KingdomCould have had a bit more variety in the buffet food (not great for vegans, gluten or lactose intolerances)
Clean, comfortable rooms, good bathrooms, great pool, very helpful and friendly staff
Stayed in August 2023
Reviewed: August 29, 2023
Edward
AustraliaLarge rooms, great pool with slides for kids. There is a good restaurant serving breakfast and dinner. It was comfortable room and lovely hotel. Staying here is the right choice if coming to Sandakan.
Stayed in August 2023
Reviewed: August 28, 2023
Candace
AustraliaThe men at reception were not friendly at all, it was very disappointing.
Fantastic pool area, great for swimming and relaxing..
Stayed in August 2023
Reviewed: August 26, 2023
Cindy
New ZealandAll ok
Fantastic Pool. Nice staff and clean rooms
Stayed in August 2023
Reviewed: August 22, 2023
Alice
ItalyThe laundry service ruined a pair of trousers
The room was comfortable, the swimming very nice. Good breakfast too
Stayed in August 2023
Reviewed: August 21, 2023
Harriet
United KingdomPoolside restaurant was not good and air con was noisy or not working. Expected 3 to sleep on one bed in one of the rooms.
Very good pool, spacious rooms. The food in the main restaurant was poor.
Stayed in August 2023
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