Lot 340, Jalan Pantai Hiburan, 26800 Kuala Rompin, Malaysia
#5 of 6 hotels in Kuala Rompin
Guests' ChoiceBased on 519 hotel reviews
6.4Cleanliness
6.7
Comfort
6.9
Location
7.5
Facilities
6.6
Staff
7.6
Value for money
6.7
Free WiFi
5.3
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End of dialog contentReviewed: 13 October 2024
Chung
Malaysia1. the room's water shower was bad..and the water heater pump was spoilt. the water flow so slow..and we cannot have a good bath. 2. i did complaint to front office and they sent their maintenance guy to check it. He confirmed that the water heater pump was spoilt! they cannot do anything.. 3. when check out, the staff only say sorry but did not try to 'make_up or compensate to us. 4. the wall between another room is thin and can hear clearly from the other side. hence, with the price of rm 220++ per night, it is considered too pricy and not up to the value provided.
1. overall staff is good and friendly 2 the room location is good and facing to open field and sea 3. the room is clean 4 check out extended to 1.30 pm 5. the beach was superb, clean and Im enjoy my running
Stayed in October 2024
Reviewed: 28 September 2024
Mohd
MalaysiaTwo times breakfast that very bad, bathroom with low pressure of water and got some leaking pipe for toilet
The breakfast not well good as a normal meals, good location the are
Stayed in September 2024
Reviewed: 25 September 2024
Sylvie
United StatesThe resort is very very rundown. The receptionist didn’t speak English and was a bit rude about dealing with us.
The property is huge but deserted! The setting (including beach and pool) is nice but overall the resort is very rundown.
Stayed in September 2024
Reviewed: 24 September 2024
Muhd
MalaysiaNo fulfilment my satisfaction... My room, toilet no water heater.. refrigerator not function.. hope will upgrade
Overall,.. nice place.. good view & friendly staff.. toilet clean.. rate i can give 9/10
Stayed in September 2024
Reviewed: 16 September 2024
Kok
SingaporeFacilities not well maintained. Bedsheets stained and room fittings haphazard.
Good location and quiet and near beach
Stayed in September 2024
Reviewed: 15 September 2024
Johana
MalaysiaNo.
Room direct to pool
Stayed in September 2024
Reviewed: 13 August 2024
Zaidatul
Malaysia- breakfast need to more variaties, - no lift - difficult to citizen people to use stair to 3rd floor
comfort, clean, large pool with water slide
Stayed in August 2024
Reviewed: 10 July 2024
Intan
MalaysiaBreakfast choice is very limited and the bad thing is our room air conditioner is malfunction. As much as we try to bear with it, it is not tolerable since the weather is hot(beach). And since we only spent 1 night there and well aware that no room available, we just cope with it.
Location next to the beach, facilities is good, staff is friendly, room is spacious. Room facing the pool is a bonus!
Stayed in July 2024
Reviewed: 13 June 2024
Aimi
United KingdomA bit overpriced for a hotel in suburbs
The room was fully renovated. Very nice muji design
Stayed in June 2024
Reviewed: 10 June 2024
Mokhzani
MalaysiaThe resort facilities need to be improved as they are dilapidated and aged. The aircond not so cold, water pressure at shower is low, wifi is super slow.
The beach is beautiful but can be made cleaner. The location of this resort is good as it located nearby to town with many food stalls and grocery nearby.
Stayed in May 2024
Reviewed: 4 June 2024
Zawiah
Malaysia1. I was given a chalet with poor basic facilities. It was not maintained! 2. The 1st, 2nd and 3rd (getting it after so much argument).have toilet bowls with faulty water pump . 3. The bedsheets and pillows should be changed. They're not in good condition.
1.The compound are well kept. 2. Check-in/check out is easy.
Stayed in June 2024
Reviewed: 12 April 2024
Prabu
MalaysiaCleanness, the room dirty. Paid rm300 but no have brush and toothpaste. Floor dirty. Lamb not working.
Location
Stayed in April 2024
Reviewed: 25 February 2024
Me_azu
MalaysiaImprove Cleanliness
Only View
Stayed in February 2024
Reviewed: 22 February 2024
Nor
MalaysiaSwimming pool & beach
Stayed in February 2024
Reviewed: 23 December 2023
Siti
Malaysia1. Water pressure low 2.no breakfast 3.wild life-snake lingering on the floor 4.ironing facilities need to be requested. 5.electrical need to be repaired
Spacious room,comfortable pillow,large swimming pool,private beach...
Stayed in December 2023
Reviewed: 30 September 2023
Aneta
SingaporeStaff Shd hv check n clean the room before guest check in. Toilet bowl was not clean. Unable to connecf to the wifi. Room.phone no connection. We hv to walked to the reception to get things done.
Nothing
Stayed in September 2023
Reviewed: 20 September 2023
Siti
MalaysiaQuite rundown for the price. The holder to the shower head was broken. Also, the water flow of the sink in the bathroom is slow.
Close to the beach. Plenty of parking. Friendly staff
Stayed in September 2023
Reviewed: 7 September 2023
Khalid
MalaysiaThe price should be lowered to attract more guests as it is not full occupancy even though its a school holiday
Pool
Stayed in September 2023
Reviewed: 31 August 2023
Abd
MalaysiaYes
Stayed in June 2023
Reviewed: 29 August 2023
Jenny
MalaysiaPool too small for the hotel occupancy. The floor was dirty. Very basic breakfast not milk. The television did not work The room, bed so smelling, that produced allergy to my husband and daughter
It is next to the beach. Wifi
Stayed in August 2023
Reviewed: 27 August 2023
Fiqa
MalaysiaMy room at 3rd level, no lift provided at the hotel. Not suitable for old folks and disable person stay there. The parking also not so many.
The service of the staff. The water pipe was broken, but the staff was immediately fix the pipe.
Stayed in August 2023
Reviewed: 26 August 2023
Vidur
IndiaBreakfast very basic and manager in charge super grumpy! Buffet they charge extra for eggs (6 ringett per egg). Also resort rooms bit run down, ACs not working properly and very old towels.
Spacious resort, nice pool and huge private beach
Stayed in August 2023
Reviewed: 14 August 2023
Razman
MalaysiaThe garden, the dining room and the mini recreational areas are dilapitated. The resort needs upgrades in some areas like dining table in the cafeteria, flower pots seems to be neglected. Perhaps due to long MCO period, the resort is not well maintained.
The room
Stayed in August 2023
Reviewed: 7 August 2023
Wan
MalaysiaCouldnt get wifi connection & old room design. Price doesnt match the accomodation experience. Kampung stay but with KL prices. Food is barely passable as difficult to find near to the hotel location. Reports of a Madman running around with a stick at the beach behind the hotel & area unusable at night as no torches used. Missed opportunity for hotel to use beach as seafood/bbq area to attract customers. Gym & games area has been abandoned & cannot be used anymore.
The staffs are very accommodating & quick call to action because this place is far from other developments & barely any customers. A good family activity area behind the hotel leading up to a beach but unusable at night. Small nearby pool for all rooms. The police is responsive to this area 👍
Stayed in August 2023
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