Resort Office, Pulau Perhentian Besar, Daerah Besut,22200 Kuala Besut, 50250 Perhentian Island, Malaysia
#14 of 38 hotels in Perhentian Island
Guests' ChoiceBased on 148 hotel reviews
7.2Cleanliness
7.1
Comfort
7.2
Location
9.3
Facilities
6.8
Staff
7.9
Value for money
6.4
Free WiFi
5.8
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End of dialog contentReviewed: 18 June 2024
Ludovica
ItalyAll the hotel area is dirty and clearly not well mantained. The sunbeds on the beach are mostly broken. Overall, the hotel is too pricy for what it offers.
The location is on a very nice beach, where you can se turtles, little sharks and rays just swimming in front of the hotel. We had a room with sea view which was very nice. breakfast is ok.
Stayed in June 2024
Reviewed: 8 June 2024
Sabariah
MalaysiaThe staffs need more training especially those at restaurant
The private beach
Stayed in June 2024
Reviewed: 7 June 2024
Anni
ItalyFor the price payed the rooms and facilities are quite old
Wonderful position for the corals
Stayed in May 2024
Reviewed: 29 May 2024
Chen
MalaysiaThe room was a bit pricey at RM522 per room. The signage for jungle trekking should provide more information like the distance (in KM) or Time for the trekking to reach the other side (35-45 minutes) and what is the destination (Arwana Resort)
. The beach
Stayed in May 2024
Reviewed: 21 May 2024
Dave
South AfricaThere didn't seem to be a la carte options at the resturant and the buffet whilst OK seemed lack-lustre.
The staff are friendly and organised. The rooms are very well ariconditioned and comfortable.
Stayed in May 2024
Reviewed: 13 May 2024
Hannah
United KingdomHad trouble locking the door to our room. Loads and loads of ants in our room. The room wasn't particularly clean - I had to clean out my bedside draw which had hair and dust from previous guests. My bedding also had lots of stains. Breakfast was OK but lots of flies by the food.
Staff were really friendly and helpful. Location was beautiful, gorgeous beach. quite quiet surroundings. It didn't feel like there were too many people around, which was nice. It was so lovely to be near nature - we loved the monitor lizards. The view from our balcony looked over the lake!
Stayed in May 2024
Reviewed: 5 May 2024
Svetlana
SpainThere were communication difficulties with staff members when organising transfers (boat trips were quite stressful for us too because of the weather but the hotel has nothing to do with it). When I was trying to organise something special for my husbands birthday the receptionist said that they can't offer anything and only manager can help me but he is not around, and to answer my email it took around a week and it was, of course, past the day already. The swimming pool was under maintenance. The area around houses was not clean. Had to pay for the lifejackets.
Me and my husband stayed in PIR for more than a week and absolutely enjoyed our time there! We had a nice comfortable room close to the beach and the restaurant, facilities were good (AC, water heating were working good), comfortable bed. The location of PIR is just amazing! We took all the snorkelling tours available but the best place we snorkelled was just right next to the beach. Although the restaurant is not the best it offers really tasty bbq (on bbq days) and tasty Kuey teow!
Stayed in April 2024
Reviewed: 4 May 2024
Cheron
Malaysiapool is closed for maintenance since February but maintenance does not seems to actually happen Rooms that are not facing the beach are not nice
the location and the beach
Stayed in May 2024
Reviewed: 23 April 2024
Oscar
ItalyStructure that requires ordinary and extraordinary maintenance, both in the common areas and in the rooms. Rooms with poorly organized spaces, room finishes/furnishings that need fixing, restaurant that could be improved in variety, quality and service, old/broke beach loungers and mattresses. Swimming pool left disused as well tennis court I believe that if money were invested to improve everything, a slightly higher price would also be justified to amortize these expenses. Currently the price is high for the offer, save the vote and justifies the price, but not completely, only the location/beach and relative tranquility of the place
Beautiful location/beach, courtesy of the staff (both receptions and restaurant). Courtesy and friendliness, as well as excellent taxi boat service from 'Ewan' (recommended)
Stayed in April 2024
Reviewed: 19 April 2024
Oliver
United KingdomThe pool was closed for renervation with no notification of this, wasn't really required as the sea was cristal clear and a perfect tempriture. I wanted to go snorkling but the group was fully booked, so make sure you book in advance. the food is mainly a buffet but there is an alacart menu. Also it a none achol resourt
Amazing quite place with hardly any children, the beach was empty most of the time with sunbeds been avalable throughout the day. was a fantasic stay with boat ferrys avalable all the time and for a very resonable price. the sea was incredable, very very memrable please
Stayed in April 2024
Reviewed: 18 April 2024
Darpana
IndiaUncomfortable mattress woke up with a back ache everyday, Not a lot of facilities at the resort - swimming pool was under construction, AC was not cooling fast had to leave it on for atleast an hour or so for the room to cool down before we return to the room, behind rooms did not seem as value for money would suggest to book the beachfront rooms to get full value of the stay
Beach location, ease of walking from boat to resort, breakfast buffet, good variety of food options in the a-la-carte, housekeeping and staff are very friendly and helpful
Stayed in April 2024
Reviewed: 4 April 2024
Lutz
GermanyIn general, the resort shows its age and the rear bungalows are rather modest (size and facilities).
The hotel is located on a small but beautiful stretch of beach on the island. You have to be aware that long beach walks or excursions without the use of boats are almost impossible. Diving and snorkelling are on offer, the beach itself is quiet and clean. The breakfast is sufficient, the evening menu manageable and expensive by local standards. Alternatively, there is the neighbouring resort. In general, the resort shows its age and the rear bungalows are rather modest (size and facilities). The staff are helpful, the bottom line is: you can do it.
Stayed in March 2024
Reviewed: 21 March 2024
Satyajit
IndiaThe pool was unexpectedly undergoing renovations, a detail that was not previously communicated. However, aside from that, everything else was excellent.
The resort is conveniently positioned in a lovely spot, merely 50 feet from the beach. The dining choices are appealing, and the room provided ample space for two individuals, with a balcony offering a serene garden vista. Breakfast offerings were varied and satisfying.
Stayed in March 2024
Reviewed: 20 March 2024
Ilona
PolandThe resort needs some renovation. Pool is closed for renovation, we didnt know it while arriving. Juices are filled with water, coffee is not good.
Localisation is great. Rooms are nice and cleaned everyday, though not too precisely. Staff is friendly
Stayed in March 2024
Reviewed: 9 March 2024
Oussama
MoroccoFood, just correct but most importantly juices are filled with water and just a little bit of fruit.
Excellent Location, paradisiac beach, and so kind and wonderful resort workers as are Malaysian peaple in general
Stayed in March 2024
Reviewed: 28 February 2024
Tengku
MalaysiaResort itself is a bit rundown. Can improve the condition of rooms and cleanliness. Cigarettes can be seen on beach
Undeniably the best beach in Perhentian
Stayed in February 2024
Reviewed: 17 February 2024
Dzulkarnain
United Arab EmiratesNo Tv in room.No Broom in room to clean floor.Electrical everyday 1-2 hrs sudden disconnect.
Clean and private beach.
Stayed in February 2024
Reviewed: 4 November 2023
Stefan
GermanyBeach beds mostly broken or damaged, no umbrellas. Restaurant level could be better.
Beautiful classic wooden chalets - traditional style. Nowhere plastic furniture killing the eyes. Superb beach - maybe the best !!
Stayed in October 2023
Reviewed: 18 October 2023
Geert
NetherlandsThe maintenance of some buildings is bad: when entering the resort this gives a bad impression. The restaurant did not have the full menu anymore in October.
The location at one of the best beaches is great
Stayed in October 2023
Reviewed: 16 October 2023
Sonia
PortugalKaraoke room closed, swimming pool lacked beds to lie on, in disrepair. No entertainment for evenings when can’t swim anymore. Shop on site was very expensive.
Snorkelling straight from beach. Swan with turtles from the beach every day. The buffet breakfast was fantastic. Lots of choice for different tastes.
Stayed in October 2023
Reviewed: 23 September 2023
Antje
GermanyWe did not like the good at all
I have been here 33 + 35years already- and surely a lot has changed! But one thing is definetly still the same: the beautiful location😍 lovely beach with really nice snorkel experiences:blacktip-reefsharks ( small ones ), stingrays and plenty turtels… just to name the highlights of the beach, right in front of the resort🐢🏝️🤩 The accomodation could be better, a bit cleaners, just like the whole resort. With obly a little touchup it could gain a lot of class. As for the food: better go to one of rhe other places closeby! Breakfast feels like a canteen and tastes like that as well. Staff was very friendly, can not agree with the other reviews. Prices are pretty high for what you get. Knowing all this upffont already, I still booked PIR because location wise it is for me still the best place on beautiful Perhentian… Having known all this upffont already, I still booked PIR because location wise it is for me still the best place on beautiful Perhentian Besar🥰 Guess I still would come again….😉
Stayed in August 2023
Reviewed: 23 September 2023
Grégory
FranceThe staff is impolite The room was dirty The restaurant is so expensive for the results
The location with the beach The activities propose by the resort The environment
Stayed in September 2023
Reviewed: 10 September 2023
Philip
United KingdomProperty deteriorated and in need of repairs. Restaurant was lacking variety. Bedlam when leaving the island - especially for a foreigner, not understanding which boat to catch and waiting for your suitcases to be transferred to the jetty
Location idyllic, staff friendly. Not over commercialised,which is a bonus,
Stayed in September 2023
Reviewed: 21 August 2023
Tom
ThailandNo access to alcohol of any kind which needs to be stated clearly prior to any booking if I knew that before booking I would not stay there
Close to the beach
Stayed in August 2023
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