223 Jalan BSG 9 222,223, 05400 Alor Setar, Malaysia
#2 of 37 hotels in Alor Setar
Guests' ChoiceBased on 182 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
9.2
Value for money
9.0
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
De
MalaysiaSo far alll ok❤️
Good value for money, friendly staff, overall no problem at all and will repeat again😇
Stayed in September 2024
Reviewed: 20 September 2024
Safillah
MalaysiaNo lift. Housekeeping didn’t wash the toilet properly and didn’t top up the shampoo and shower gel on second day.
Staff very helpful and approachable at anytime
Stayed in September 2024
Reviewed: 19 September 2024
Siti
MalaysiaThe room is clean. Water pressure in the bathroom is nice. Overall we enjoy stayed in this hotel.
Stayed in September 2024
Reviewed: 18 September 2024
Serena
MalaysiaMaybe more coffee and tea sachets. It was a bit funny to me and my husband that there were only one tea sachet and one coffee sachet. That means each of us can only have one of each... what if we both wanted coffee?
The best part was a smart TV that works! Great for an unwind after more than 5 hours of travel on the road. Also, the room had bright lights which was something my husband and I appreciated. The shower's water pressure is also great, and we were provided with all the necessary amenities needed to make our stay comfortable.
Stayed in September 2024
Reviewed: 15 September 2024
Muhamad
MalaysiaThe location of the hotel. The staff are friendly and helpful. The room is spacious.
Stayed in September 2024
Reviewed: 2 September 2024
Hafiza
MalaysiaAll is great and per expectations.
Location is great for our purpose. Good hospitality. Clean & spacious room. Good value for money. Overall, a very pleasant stay.
Stayed in August 2024
Reviewed: 31 August 2024
Mohamad
MalaysiaValue of money, and easy access from the NSE exit Alor Star Selatan.
Stayed in August 2024
Reviewed: 25 August 2024
Wanie
MalaysiaMaybe can spare at least 2 extra pillow for family room.
Spacious bedroom and bathroom. Clean and comfortable for family with young kids.
Stayed in August 2024
Reviewed: 4 August 2024
Sakinah
MalaysiaNothing.
Easy to find, just next to AS (S) exit, convenient night stay, 24hrs reception, excellent staffs, big and clean room! Have iron, towels, prayer mat, smart lock key system, complete toiletries!
Stayed in July 2024
Reviewed: 17 July 2024
Muhammad
MalaysiaWorth to stay. You get what you pay with satisfying. The cleanliness for sure and also the staff Syarizal and rizal, correct me if im wrong with their name. They really care about your stay. They will give what you needs. Guys, please maintain the good service and the good cleanliness.
Stayed in July 2024
Reviewed: 12 July 2024
Mohamed
MalaysiaIt was good
The cleanliness
Stayed in July 2024
Reviewed: 7 July 2024
Zaliha
MalaysiaExcelent
Stayed in July 2024
Reviewed: 7 July 2024
Norhaziah
MalaysiaA bit far from food areas.. maybe coz it was friday as many eateries are closed
Friendly n helpful staff Clean room
Stayed in July 2024
Reviewed: 1 July 2024
Mohd
MalaysiaNo comment
Clean and staff very friendly.
Stayed in June 2024
Reviewed: 26 June 2024
Mohamad
MalaysiaLocation
New hotel
Stayed in June 2024
Reviewed: 26 June 2024
Ahmad
MalaysiaNone
Good
Stayed in May 2024
Reviewed: 24 June 2024
Abdul
MalaysiaStaff so helpful and friendly
nice
Stayed in June 2024
Reviewed: 20 June 2024
Muhammad
MalaysiaThe sink size could be improved (a bit too small) and the toilet could add more shelves so we can put our toiletries.
Ample parking space, spacious toilet and comfortable bed.
Stayed in June 2024
Reviewed: 18 June 2024
Bristy
MalaysiaThere are few things to improve.For example, cleaning services.I think they should focus a bit more about cleaning. Secondly,The area is still developing so not many shops or restaurants are in walking distance.
Overall good not bad,That place is quiet but beautiful.There is a Supermarket nearby which is just 5 minutes walking distance.However other shopping malls are 5-10 minutes drive if take a Car.Another good thing about this hotel is their staff is really good and Helpful.
Stayed in June 2024
Reviewed: 2 June 2024
Hayati
MalaysiaSince new hotel at new area... no cafe and mart nearby yet... No lift... only stairs to get in the rooms....i was at 2nd floor... those ages guests may face difficulties to climb...
Very clean...new hotel...tv can access youtube and full internet wifi...staff friendly
Stayed in June 2024
Reviewed: 29 May 2024
Apple
MalaysiaHotel very neat and clean
Stayed in May 2024
Reviewed: 25 May 2024
Yanamin09
MalaysiaTV connected with wifi & near Lotus.
Stayed in May 2024
Reviewed: 29 April 2024
Fiona
SwitzerlandNothing
Friendly, comfortable and clean
Stayed in April 2024
Reviewed: 27 April 2024
Azizan
MalaysiaQuiet
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content