lift service was bad. breakfast less choice and mostly finishes fast and top up takes more time. breakfast place was too congested. each room only provided with 1 access card. the room had 2 airconds. one of it didn't work the 1st night. i had to call the technician to check on it and was fixed but was told not to switch off the aircond and to let it run. bathroom shower handle was broken too. so we had to hang the shower on the rails.

location was okay. parking was easy. room was clean.

Stayed in September 2024

Room is spacious,

Stayed in August 2024

none

enough variety for breakfast

Stayed in June 2024

N/a

N/a

Stayed in August 2024

little choices of dining area in the vicinity and its not easy to get grab

near to the Dataran Sejarah where the flag off for Marathon

Stayed in August 2024

Since we get room at block B, facing the opposite hotel can be a little bit uncomfortable because the curtains provided were only blackout curtains and no sheer curtains. So, the options were the opposite hotel rooms view or no view at all.

The queen size bed was good and comfortable. But the pillows were surprisingly smelly. The breakfast spreads were good. Nice sambal nasi lemak as well.

Stayed in July 2024

Really need to improve on the clealines in and outside room. The room quite dusty and not so clean. Provide flat pillow.

The room okay with free breakfast. Large room but not so occupied. Quiet place but near with adjacent Ames hotel. Will consider to come again in future.

Stayed in July 2024

1. I wrote an email for 2 requests before Check-in. There was no reply to my email. Communication by the Hotel Management needs to be improved. 2. Also, the TV connection was bad - can the Cable Operator fix it?

Breakfast for the 1st 2 days were not great. On Day 3 & 4, we were upgraded to the restaurant at Ames Hotel next door. We enjoyed the Breakfast Buffet at Ames Hotel.

Stayed in June 2024

Aircond is quite warm even the temp set to 17.

Room size is big. Breakfast at Ames Hotel. Very good and have a lot of choice. Very recommended

Stayed in June 2024

Not a private property; hotel was located in a mixed used building with some retail and offices. Does not appear to have security either, but you get what you paid for.

The hotel was cheap and located near the Ayer Keroh Toll Station. This hotel was intended as a stopover on a road trip up North while avoiding a drive all the way into Malacca City, hence it met the expectations. The hotel breakfast was also quite decent considering the price we paid.

Stayed in June 2024

water heater at bathroom not funtion and iron board not prepare in room.

Big room comfortable

Stayed in June 2024

The facility just a little bit old, like iron room. Others is excellent. Breakfast was exceptional

Stayed in April 2024

1. It was raining heavily when we checked-in. There was a lot of water on the floor at the Drop-off area and on the floor at the Pedestrian Bridge from Block C to Block A (Level 2 or 3). 2. The Cash Deposit of RM50 is unnecessary. I paid in full with my Credit Card upon Check-in.

Spacious Room with a Pantry at a good price. We also enjoyed the Breakfast Buffet (at the hotel next door).

Stayed in April 2024

Simple things like toiletries should be all available in the room when checking in.

We love the choices for breakfast. A very good mix of local and western. Location of the hotel is ideal for us - close to the toll without the traffic congestions on arrival and even on departure.

Stayed in April 2024

our comfort staycation everytime at Malacca

Stayed in April 2024

Nothing

The room is bigger than my expectations.

Stayed in April 2024

Old wrecked aircond. Cheap towel

Strategic location

Stayed in March 2024

we like this stay

Stayed in March 2024

Charges for early check-in by which usually 4 - 5 star hotels will just waive whatever charges prior to early check-ins. Unchangeable. A senior citizen with spinal issues need to rest from a long journey travelling by car and to attend an official event at 2.30pm, what do you expect? To let the elderly to lay down in his daughter's car and wait until the hotel's check-in time? I've been to many hotels and some of it I had asked for an early check-in, none of them asked for additional charges. Lights in the room, I don't think it's sufficient enough to brighten up the room. Secondly, I was not so shocked to see the physical building of the hotel; improperly looking for a hotel classification. It should be categorised as apartment hotel. And please advise the Old Town White Coffee to be as normal as the other OTWC out there. Lame excuses given when it comes to serving ONLY 2 MAIN MENUS on a Saturday night. Luckily Lepak Santai has superbly prepared great menus with excellent presentation n taste of the ordered items.

The location is near to my working place.

Stayed in March 2024

keep on repeated to stay here everytime we had to stay at Melacca (4th time in a row) .comfortable for family with little kids

Stayed in January 2024

Parking limited

Breakfast was good at Ames Hotel cafè

Stayed in January 2024

Nothing. Keep it as it is.

Breakfast was outstanding.

Stayed in January 2024

Air conditioner not functioning but staffs were able to fix it. However, tv was also not functioning but hotel unable to fix it.

Staffs are good and responsive

Stayed in January 2024

Upper toilet - the drain not function well Only 1 lift working -

Good breakfast, comfortable stay

Stayed in December 2023