368-B, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
#62 of 492 hotels in Kuala Lumpur
Guests' ChoiceBased on 819 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.8
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 July 2023
Mohd
MalaysiaLot of things. Low key but very pleasant.
Stayed in July 2023
Reviewed: 29 July 2023
Cuong
VietnamClean Hotel & convinience space
Stayed in July 2023
Reviewed: 29 July 2023
Eva
MalaysiaThe furnitures are a little old fashioned.
Clean, Nice room, spacious and the bed is super comfy. Not too far away from everything in town if you have a car.
Stayed in May 2023
Reviewed: 28 July 2023
Sulaimannizwa
OmanThe room are big and confortable Staff are very freindly and helpful
Stayed in July 2023
Reviewed: 25 July 2023
Jpr
NetherlandsStaff were mega friendly; ATM around the corner. Central near Twin Towers. All fine and dandy!
Stayed in July 2023
Reviewed: 16 July 2023
Rza
MalaysiaCreate more activities for kids...or maybe upgrade the pool like mini water park
Friendly restaurant.staff, good breakfast - worth the money. Spacious room and good service from the hotel team.
Stayed in July 2023
Reviewed: 16 July 2023
Aravind
MalaysiaThe customer service during check-in was poor. Not friendly and doesn’t have the expertise nor professionalism to work at front desk. Customer service during checkout was better.
The room was good. There was a stench of durian in the fridge from previous customers which could have been avoided by better room service
Stayed in July 2023
Reviewed: 14 July 2023
Yap
MalaysiaStaff was very friendly.
Stayed in July 2023
Reviewed: 14 July 2023
Shahrul
MalaysiaVery privacy and comfortable. All staff very good.
Stayed in July 2023
Reviewed: 12 July 2023
Noraini
MalaysiaNo restaurant or fast food nearby
The size of the room
Stayed in July 2023
Reviewed: 7 July 2023
Elsa
United StatesNo Elevator for basement to lobby
Convenience and still quiet even in City Center. Very greenery surrounding
Stayed in June 2023
Reviewed: 6 July 2023
Mirsy67
MalaysiaSome parts of the hotel showing its age
Breakfast - good selection, quiet surroundings, and the room ambience.
Stayed in July 2023
Reviewed: 4 July 2023
Anissa
FranceNothing
Services Location Room
Stayed in July 2023
Reviewed: 3 July 2023
Azlan
MalaysiaVERY LOUD noise from the pipe inside the wall. Woke me up at 3am. Not long but LOUD. During check in, please open up at least 2 counters. There were backlog of guests
The staffs are friendly, good breakfast - worth the money. Nice location. Spacious suites & bathroom with nice kitchenette.
Stayed in June 2023
Reviewed: 2 July 2023
Alex
United Arab EmiratesPool could have been a bit better. Breakfast has limited varieties
Exceptionally clean and cozy rooms
Stayed in July 2023
Reviewed: 1 July 2023
Nur
MalaysiaSmall pool
Good location to go around KL city area. Comfortable and big room for my family 👍
Stayed in April 2023
Reviewed: 30 June 2023
Sanjeev
IndiaBreakfast was nice
Stayed in June 2023
Reviewed: 28 June 2023
Manivannan
Malaysiarooms interior design is nice and clean
Stayed in June 2023
Reviewed: 27 June 2023
Andrew
MalaysiaThe swimming pool is a little too small for comfort. It is more for having a casual dip and relaxation. The workaround is to go in when it is least crowded during non-peak times.
The staff were polite, courteous, and attentive to my needs. The hotel is a hidden gem in the middle of the busy city that makes it a sweet escape from the outside noise. It was a calm and relaxing experience. The buffet breakfast was slightly above average, and catered to my taste buds well. The other thing I like is the free parking I get with no time limit to exit the building after validating your ticket. In terms of the room, I must say that it's one of the cleanest I've stayed in and very spacious considering that I was travelling alone.
Stayed in June 2023
Reviewed: 25 June 2023
Nur
MalaysiaAlmost none
The environment and the staff
Stayed in June 2023
Reviewed: 11 June 2023
Roszalina
Malaysianothing
big room.. breakfast delicious.. nice pool.. overall awesome..will come again nextime and recommended
Stayed in June 2023
Reviewed: 5 June 2023
Amir
MalaysiaIt was for me and my family to go upstairs from parking lot to the lobby through stairs. Could’ve been better if lift are available to use
The room was perfect. The breakfast was spectacular.
Stayed in June 2023
Reviewed: 4 June 2023
Hans
EgyptThe swimming pool was noisy.
Excellent Location & very good breakfast
Stayed in June 2023
Reviewed: 4 June 2023
Mohd
MalaysiaNa
Location is very convenient
Stayed in June 2023
Reviewed: 4 June 2023
Shawn
Malaysiaparking access to lobby with stairs only. No lift
Room is very comfortable and clean.
Stayed in May 2023
Byala, Bulgaria
Hameln, Germany
Sulphur, USA
Poiana Brasov, Romania
Kata Beach, Thailand
Moscow, Russia
Paris, France
Eldsberga, Sweden
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content