Nothing of note - check-in/out took longer than necessary but, don’t let that put you off

Excellent location with warm and friendly staff. Would recommend to anyone staying in Melaka.

Stayed in September 2024

Nothing

Very friendly staff and good location

Stayed in September 2024

Some minor parts (e.g lower lock on door to terrace broken) but this didn’t affect our experience. Nothing else.

We got an upgrade as it was Malaysia Day. Very happy with the breakfast and the room was great.

Stayed in September 2024

Not much :)

The team was on top of everything - sending helpful info before the trip and making sure we were taken care of during our stay. The place itself is lovely, with a really relaxed atmosphere that made us feel at home. Our room was always spotless thanks to the super efficient housekeeping staff. The best part was probably the location. We were literally a minute's walk from Jonker Walk and a short walk to all the major attractions. Perfect for exploring, then ducking back to our quiet little oasis when we needed a break. If you're heading to Melaka, I'd definitely recommend Liu Men.

Stayed in September 2024

Everything was perfect service impeccable bed was comfy and location is right in the middle of action. . Definitely returning back.

Stayed in September 2024

Nothing

Very friendly staff. Nice room. Nice atmosphere. Great place. Highly recommended.

Stayed in September 2024

I liked everything.

Everything. The boutique hotel really cares about its customers.

Stayed in August 2024

That it didn’t have a swimming pool; it would be nice to have a small pool we can chill in after a long day walking around town. Like to have more hangers in closet made available, please! The robes - my partner is 6 foot 1 inches tall ( American) the robe didn’t fit him. May want to include XL size for men’s robe in the room.

Everything about this hotel is excellent! We like the colonial decor. The attention to details and customer service is beyond. We appreciate the complimentary goodies/snacks and lots of water as well as nightly cookies. The staff are all welcoming and friendly like Lulu, Ray and the awesome door attendant who helped us. We plan to come back and we have shared about this hotel with all our friends and family members. Thank you for making it very enjoyable for our stay here. Terima Kasih. Great location too.

Stayed in September 2024

Only fallback was that my sink seems to be leaking so there’s always water below the sink but not a lot so I’m not bothered by it. The other issue was that my room has a balcony where you can sit outside but there were mosquitoes outside that I couldn’t even open the door.

The hotel is conveniently located nearby Jonker Street. The decor and ambience of the hotel is welcoming and nostalgic. The cleanliness is superb and the service is excellent. The staff are friendly, helpful and professional especially Zul. I have to say his professionalism is the best I have met so far. He is personable, friendly and helpful and his attention to detail is what makes him different from the rest. He remembers little things and will cater to our needs even before we ask.

Stayed in September 2024

Nothing

Everything except the breakfast spread. Can have more varieties for ala Carte menu

Stayed in September 2024

The bidet trigger and hose is a bit stiff. There are not enough hooks in the toilet to hang clothes. It would be nice if they have a standing clothes rail or hooks in the room.

The overall deco in the room and building is tastefully and beautifully done. There is no carpeting and we like the tiles and wood flooring in the room. The housekeeping did a superb job in cleaning the white tiles in the toilet! No strands of hair or dirt on the floor or wall. The personal touches like home-made pineapple tarts in a nice cling-wrapped bowl every evening. There are wine glasses in the room.

Stayed in August 2024

nothing

Beautiful and charming Boutique Hotel. This is fantastic choice to visit Malacca. Walking distance from many of the most lively parts of the city. The personnel is really kind and helpful. The rooms are amazing and the breakfast is great. We enjoyed outr stay very much, although short, we have been offered a lovely service. We really recommend this hotel for your stay. We would definetely go back. Thanks!

Stayed in August 2024

Noise from night market and morning prayers

Clean, smells good, warm

Stayed in September 2024

Entrance to the car park not clear.

Bed was very comfortable.

Stayed in August 2024

The only two things that in my view keeps them from scoring a 10 are, a greater fruit variety/selection during breakfast and secondly, I missed a little garden with plants, flowers and shades for an afternoon refreshment. .

Spotless, exquisite, calm, excellent staff treatment, outsourced laundry service, complimentary slippers, snacks, drinks every day, l’occitane soaps, balcony and/or private terrace with greenery and sun chair in superior rooms. It is a little piece of heaven (only 30 rooms) on Melakan soil.

Stayed in August 2024

Nothing.

Location: 2min walks from Jonker Walk. It’s definitely for tourist who wants to discover the charms of old Malacca vibes. Building: located inside of ancient colonial building with Peranakan decoration; definitely a must-have boutique hotel to stay. Service: The amenities, the staffs , ample parking areas, the breakfast buffet; everything on top-notches.

Stayed in August 2024

Staff not trained up to standard

Charming decor , very good location

Stayed in August 2024

Nothing really although the staff were not very engaging and made assumptions about our booking. They assumed we were tourists and adopted a somewhat patronising manner.

Well presented, good location and very comfortable bed.

Stayed in August 2024

The parking is not shelter

The room is clean and comfy. The location is great and near to jonker walk

Stayed in August 2024

Welcoming.. Beautiful place with nice people.. Have a cold complimentary tea/coffee after strolling around hot weather around historical melaka. Love everything inside and out our room.

Stayed in August 2024

Nothing

Location was excellent. The hotel decor was beatiful and included beautiful floors, furniture and paintings. Breakfast was excellent, with some cereals and also included a choice of Malaysian style cooked meals. The roti with sambal sauce was delicious. Coffee at breakfast and each afternoon was a bonus.

Stayed in August 2024

Liked everything except I felt the breakfast buffet offerings could have been better for price of hotel. The buffet didn’t look too appetising so we decided to grab croissants from local bakery instead. Not a big issue and it wouldn’t put me off staying again.

Beautiful decor, beds are very comfortable. AC in room is very effective and also has ceiling fan. Bathrooms are very spacious and rooms are tastefully decorated and were immaculately clean during our stay. Great location, walking distance to most sights. Helpful and friendly staff throughout hotel. Would recommend.

Stayed in August 2024

-

The Liu Men was an absolute dream. Very friendly staff, excellent service (thanks to Zul among others), good breakfast. It is in a perfect location, everything is within walking distance. The architecture and design in particular are of the highest quality with absolute attention to the smallest detail.

Stayed in August 2024

Because we stay on the Capitan room, there’s room for improvement- better acoustics for the windows and the door.

Location, charming hotel , friendly staff

Stayed in August 2024