18, Jalan Sultan Nazrin Shah, 30250 Ipoh, Malaysia
#74 of 127 hotels in Ipoh
Guests' ChoiceBased on 1118 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.3
Facilities
7.4
Staff
8.3
Value for money
7.5
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Jaswant
MalaysiaThe water pressure in the shower was not strong and there was water blockage in the basin.
Stayed in September 2024
Reviewed: 21 September 2024
Hafiz
Malaysiaall of the facilities very good condition.
Stayed in September 2024
Reviewed: 19 September 2024
Sri
MalaysiaThe construction site next door over looking the swimming pool. No privacy. No sauna.
The continental breakfast spread was awesome. They even served 4 types of fresh juices and cheese spread. The local breakfast spread was also splendid. They also served delicious Nasi Lemak with Rendang, Rice porridge with its condiments. Spacious room and comfy beds.
Stayed in September 2024
Reviewed: 18 September 2024
Ilia
MalaysiaPlace is a little run down
Nice staff Breakfast was good
Stayed in September 2024
Reviewed: 17 September 2024
Nik
Malaysia- old building & facilities though some refurbished done - basement parking limited & look dull
- location, within city area - spacious room - attentive & helpful staffs. eg Door men, receptionist (Ms Nur) - breakfast was varieties
Stayed in September 2024
Reviewed: 16 September 2024
Aishah
MalaysiaThe water turned dirty when I tried to run the hot water.
All the staff was very friendly and helpful.
Stayed in September 2024
Reviewed: 7 September 2024
Farid
MalaysiaRopom a bit dark.
Quiet.
Stayed in September 2024
Reviewed: 6 September 2024
Rozells
MalaysiaIts an old hotel.. can see from the roof .. doors and carpet.. its not well maintained..
The staff was superb
Stayed in September 2024
Reviewed: 2 September 2024
Sengal
United KingdomLimited parking, had to pay for parking on the nearby street parking. Long bath had stains which needs specialist attention to remove.
staff were very helpful
Stayed in August 2024
Reviewed: 29 August 2024
Abdul
SingaporeNo comment
The breakfast was ok to me
Stayed in August 2024
Reviewed: 27 August 2024
Nur
MalaysiaThe whole experience can be elevated if the management refurbish the rooms. It still has the late 90s early 2000s vibe.
location is great and staff are very polite and helpful.
Stayed in August 2024
Reviewed: 23 August 2024
Donny
MalaysiaNeed refurbishment as rooms look a bit old
Good location
Stayed in August 2024
Reviewed: 23 August 2024
Hussain
MalaysiaNo food outlets nearby
Good location. Nice room. Value for money
Stayed in August 2024
Reviewed: 19 August 2024
Mei
Hong KongThe floor is not clean enough.
Location is good and we can take grab everywhere within 30 minutes.
Stayed in August 2024
Reviewed: 16 August 2024
Mohd
MalaysiaParking
Stayed in August 2024
Reviewed: 12 August 2024
Firza
Malaysianot clean
bed
Stayed in August 2024
Reviewed: 5 August 2024
Hong
MalaysiaM they can improve on cleanliness of the room
Location and friendly staff
Stayed in August 2024
Reviewed: 30 July 2024
Jason
MalaysiaI want to complain little bit for the towel. I think management should change the new one. Impiana hotel is rate 4 star hotel but, towel using like dirty towel. Also, I came with my son and hoping that can swim in the pool unfortunately pool is closed due to maintenance work. I think the hotel must transparence to saying pool is unable to use at the moment in the website before customer make a reservation . Breakfast buffet is nice .
Good location n the staff is friendly n helpful too. Also choose this hostel cause I like the old fashion hotel I mean, inside the room still using the wood for cabinet and others. The smell Of wood is remind like older time.
Stayed in July 2024
Reviewed: 29 July 2024
Amelia
MalaysiaRun down.
Location.
Stayed in July 2024
Reviewed: 29 July 2024
Azie
Malaysia1)Limited Parking Area. 2)Don't have lift to Basement.
Stayed in July 2024
Reviewed: 10 July 2024
Nazim
MalaysiaParking limited
Nearest to the tournament i involved in
Stayed in July 2024
Reviewed: 7 July 2024
Aiman
MalaysiaAircond not cold enough. Bath tub got stained. Parking too far and nees to use stairs to carry luggage.
Close to city
Stayed in July 2024
Reviewed: 5 July 2024
Nur
MalaysiaFood
everything
Stayed in June 2024
Reviewed: 2 July 2024
Ismail
MalaysiaN/A
Environment is nice & location near town.
Stayed in June 2024
Chiclayo, Peru
Virginia Beach, USA
Quesnel, Canada
Fort Wayne, USA
Frigole, Italy
Rome, Italy
Ristijärvi, Finland
Basingstoke, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content