Telok Chempedak, 25050 Kuantan, Malaysia
#6 of 75 hotels in Kuantan
Guests' ChoiceBased on 3652 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
7.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 July 2024
Penny
MalaysiaThe technical issue in booking.com..many confusing part for customer to make the right reservation...some staff is not very friendly..making us feeling that we are the ones who are not being patient...night buffet is bad..parking availability is poor..have to park very far away from hotel, due to parking limited
The hotel environment is good..room is very comfortable, the bed is comfortable too
Stayed in June 2024
Reviewed: 1 July 2024
Mark
MalaysiaFood, it could be better, not at par with other kyatt hotels i have stayed previously
Overall location and facilities
Stayed in June 2024
Reviewed: 1 July 2024
Izzah
MalaysiaNo
Beach & room
Stayed in June 2024
Reviewed: 30 June 2024
Abu
Malaysiainterior
Beautiful beach
Stayed in June 2024
Reviewed: 30 June 2024
Hon
SingaporeClean and comfortable. Check in and out was efficient and fast.
Stayed in June 2024
Reviewed: 29 June 2024
Ahmed
Malaysiabreakfast was dull, even the dinner ordered was not so good and value for the price
room was comfortable
Stayed in June 2024
Reviewed: 28 June 2024
Mei
MalaysiaLocation a bit remote nothing much to see except the clean beach.
The bed is so comfy & the room is sparkling clean.
Stayed in June 2024
Reviewed: 26 June 2024
Mi
Malaysiacheck in delayed 1 hour +
location
Stayed in June 2024
Reviewed: 22 June 2024
Mohd
MalaysiaA little bit confused to booked the room..anyway,need to double check b4 booked the room..
Stayed in June 2024
Reviewed: 20 June 2024
C
SingaporeThe soundproof of the room is not good, we could hear clearly the sound from the next door (chatting, TV show, etc.)
The seaview room
Stayed in June 2024
Reviewed: 16 June 2024
Nadir
MalaysiaParking availability
Location and facilities were great
Stayed in May 2024
Reviewed: 16 June 2024
Nurul
MalaysiaSpace
Excellent
Stayed in June 2024
Reviewed: 16 June 2024
Nazurah
SingaporeAll is great only that I dun get the birthday cake that the front desk promised me. That's all
Location is awesome 👌 quiet and peaceful with just the sound of the waves from the sea 🌊
Stayed in June 2024
Reviewed: 15 June 2024
Syamsul
MalaysiaNothing to dislike.
Request for a ground floor room and got approved. Easy access to pool for kids at night run around the beach. Plenty of night restaurant walking distant.
Stayed in June 2024
Reviewed: 15 June 2024
Edgar
Germanynothing to complain
all was close to be perfect. location at the beach, rooms, service, pool, food...
Stayed in June 2024
Reviewed: 13 June 2024
Fauziah
SingaporeThey were abit of small flies at the balcony & they flew into the room when we opened the sliding door
The sea view was excellent.. it was very relaxing & comfortable. We could sit at the balcony to enjoy the sunrise & sunset.
Stayed in June 2024
Reviewed: 12 June 2024
Sally
SingaporeClean
Room
Stayed in June 2024
Reviewed: 12 June 2024
Jun
MalaysiaFood was better couple of years back. Pool could use more maintainence. Hot water not consistent in rooms.
Location. Hotel staff.
Stayed in June 2024
Reviewed: 10 June 2024
Siew
MalaysiaI wish that they could give bedsheet and blanket for the day bed and also the sofa bed without being asked. The room next door, for whatever reason - had let their handphone ringing / alarm ringing from around 4am until almost 7am, until I rang the front desk.
Front desk staff was very helpful. Special mention for Encik Muhammad. Booking.com had advertised the family room as having "1 extra large double bed, 1 double bed and 1 single bed". It was actually 1 double bed, 1 day bed and 1 sofa bed. There were no sheets, no blankets and no pillows provided. We were shocked when we checked-in. Mr Muhammad listed to patiently to our situation and was very assuring that he will help settle our situation.
Stayed in June 2024
Reviewed: 10 June 2024
Suet
MalaysiaNear to beach
Stayed in May 2024
Reviewed: 9 June 2024
Chee
MalaysiaTennis courts are not well maintained. Needs some maintenance.
Overall a pleasant stay. Staff were courteous and responsive. This is our 3rd time staying here.
Stayed in May 2024
Reviewed: 9 June 2024
Nik
MalaysiaThe parking was quite far for someone who has trouble walking and having a buggy would have been good.
Breakfast was good
Stayed in June 2024
Reviewed: 7 June 2024
Shasha
MalaysiaStayed there for my wedding. We received a lot of compliments for the staffs. We felt very welcomed. The bell boys were very helpful with our bags. They even helped pack all of them into our car. Had an event where we had to call ambulance for an emergency, the staffs were very helpful and were concerned about our wellbeing throughout. We really appreciate that.
Stayed in June 2024
Reviewed: 6 June 2024
Goh
MalaysiaFacilities
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content