Use caution crossing the busy road , scooters do not necessarily stop on the red light .

Located close to Chow Kit monorail station . Great breakfast buffet . Watching the sunset from the rooftop pool and bar .

Stayed in November 2024

Too weak Internet WiFi. The hotel's WiFi didn't work at all. The breakfast buffet was very good, but unfortunately the porridge was cold.

Good location, facilities and friendly staffs

Stayed in October 2024

Breakfast needs some attention, variety is less and most of the food serve is not healthy or not like by anyone,, there should be more Asian menu along with continental.

Overall experience was good. There rooms are big and comfy , they should take consideration on early check-in like from 1400 as well.

Stayed in November 2024

If there were any criticism’s then it would be to have to someone attending the coffee machine for breakfast, as there seemed to be something that needed emptying or filling each morning (but we’re just being picky). Another would be to have a list/brochure of tours that can be provided to guests. Upon asking and booking through reception staff, there was some confusion, and although this was resolved satisfactorily, a little bit more communication may help to reduce any confusion. Our final point would be rude guests, but probably very little can be done about this unfortunately without a policy. It really should be made clear that video calls on loud speaker from mobile phones are not acceptable within communal areas; ie pool, bar and restaurant areas. We’re not sure when it became ‘normal’ for inconsiderate idiots to want everyone else to overhear their personal and rather pathetic conversations. Surely this is what your personal bedroom space is for, or try using the mezzanine level above reception.

Great location, nice pool and fab views from our room of the Petronas Towers, and from the pool/roof top bar. Lovely and clean, friendly and helpful staff; including security, reception and room service. A multiple of breakfast choices too. We read some reviews beforehand criticising the breakfast options, however, if you can’t find something to eat from the numerous options provided, then perhaps try self catering!

Stayed in October 2024

Easy to get sreet food

Stayed in October 2024

Breakfast to look into - fairly In room service menu to be adjusted to avoid misunderstanding for customer

Room was clean and good for sleep, good view for the menara KL, staff was friendly , customer service through phone was excellent and provide me good assistance

Stayed in October 2024

You can hear the people other side talking, especially if someone takes shower at early morning it’s clearly audible. Window glass are not DGU hence loud noise of motorbike can be disturbing

The property is near to Chowkit station, it’s very easy to travel around. View of twin tower & KL tower is exceptional from roof top garden

Stayed in October 2024

because of the inconvieniace we receved a voucher for free drink, but alcoholic drinks were not possible

frendly staff. airco did not work on arrival. promptly assigned a simmilar room.

Stayed in October 2024

The check-in process could be improved. There was almost 30-45 mins delay in checking in due to staffs unable to split the tasks dealing with customers waiting to check-in.

The cleanliness was good. Facilities in the room were well maintained. I had the room with a view, it was nice to relax after a day out. Nothing was broken or looked too old for use.

Stayed in October 2024

Lifts are too busy

Clean and comfy rooms.

Stayed in September 2024

Slow service to move the car inside the building and my car had been summon with the traffic 😂 No waiting parked due to register for check in The rest superb .

Super comfort ,nice view at 17 to the top off roof.

Stayed in October 2024

Some aspects of the bathroom needed servicing as well as the aircon in the room.

Cleanliness of rooms and helpfulness and attentivness of staff. Breakfast buffet was delicious

Stayed in October 2024

Some of the staff weren't very helpful. Before booking, I called the hotel and asked about the Tv in the room, whether it was smart or not. They said the tv wasn't smart, but that I could cast from my phone, which wasn't true.

The hotel location was good. The room was comfy, and the view was great from the KL Tower view room.

Stayed in October 2024

The parking is a hassle. You have let the valet park and retrieve your car as the parking is limited. The valet attendant keep your car keys are not very secure, it’s just in a locker drawer outside the hotel. When no one is there, it’s easily assessable. Choose to keep your own car key after it’s parked.

It was clean and at a convenient location. Walking distance to Chow Kit LRT as well, approximate 5 mins walk.

Stayed in September 2024

Nothing

Maybe need to upgrade the menu and provide more space for it for the breakfast

Stayed in September 2024

none so far

I love the location! Very near to the monorel station so I can easily get to ANYWHERE. The room was cosy, the bed was made neatly and comfy too! Check in was smooth as the staffs were all very friendly and helpful

Stayed in September 2024

no

all is well

Stayed in September 2024

Clean

Out side

Stayed in September 2024

Traffic jam outside

The room clean and tidy

Stayed in September 2024

Room could be bigger, but overall it was really comfortable and clean

Safe place in the mid of chaos

Stayed in August 2024

I like everything.

I really liked the location, the room, the view and the staff. The rooftop has an excellent vibe too! The staff was always very friendly, attentive and helpful.

Stayed in September 2024

i love the toilet

Stayed in September 2024

The location is not the best. Didn’t feel safe walking around there even during the day. My room also had a faint cigarette smell, but that was only one room, my family member’s room smelled fine.

Room was comfortable and clean with city views from the window. The staff were helpful and friendly. The rooftop bar is a nice place to visit in the evenings.

Stayed in September 2024

The WC water sometimes overflow

Location and the cleanliness

Stayed in September 2024