133,135 Jalan Lambak, 86000 Kluang, Malaysia
#11 of 22 hotels in Kluang
Guests' ChoiceBased on 188 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.5
Staff
7.9
Value for money
7.7
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Thamarai
MalaysiaThe lighting was average.Had difficulty to dress up with the lighting especially during make up. Otherwise happy with other facilities.
Easy check-in Worth the price and clean
Stayed in June 2024
Reviewed: 4 June 2024
Chen
Malaysiaparking lot is less
location, it's near to the coffee factory that we planned to visit. easy to access and reach. room facilities is normal.
Stayed in May 2024
Reviewed: 30 May 2024
In
MalaysiaMost concerns are not so clean. Enter the room that has a dusty smell maybe the room does not have a window that I'm not sure of, but for me I'm not comfortable. Secondly, I can see some hairy on the bedsheet and pillow and blanket too... The basin is also not clean like never washing can see the dirt. The aircon was cold but felt like lots of dust and did not have proper maintenance. Water boiler outside got dust and inside still have little water...so... Ermm... No idea...I no dare to use the boiler. The whole night I was unable to sleep, 😞 😔 I just hope they can re-maintain and keep their hotel clean since they have a good location.
The location is good. Near those attractions like Gunung lambak est. 10 mins and below for driving without any traffic jam. Visit the nearest famous Chinese hawkers also not far eg. Ah foo Satay, botak curry mee and etc... Parking places are also nice no worries no parking lot.
Stayed in May 2024
Reviewed: 16 March 2024
Rose
MalaysiaNothing so far
Cleanliness & ample space for family room
Stayed in February 2024
Reviewed: 18 February 2024
Elaine
MalaysiaEverything is very basic
There was no breakfast. Location is easy to find.
Stayed in February 2024
Reviewed: 4 January 2024
Ian
Malaysiathe entertainment, such as the tv remote or the box remote, better to be check frequently the function of this item.
Stayed in December 2023
Reviewed: 24 November 2023
Yuen
MalaysiaNo breakfast package to add on. Provide a choice to order breakfast that we can pre order the day before.
Breakfast was not available. It be great if breakfast can be provided and include in hotel charge. Light breakfast or meals that we can order .and not costly eg ard rm 10.
Stayed in November 2023
Reviewed: 13 November 2023
Maggie
Malaysia1)The frequency of receiving is not good enough 2) The lighting is a bit dim
Clean, quiet, convenient for all they way
Stayed in November 2023
Reviewed: 4 September 2023
Yap
SingaporeStaff unfriendly. The towel is torn and black. Toilet has no clothes hanger. Room has no luggage bench or rack. Location is far from city center. Quiet area with no shopping.
The room is spacious as I booked family suite though expensive but only 2 adults stayed. I needed 2 single beds. Lobby is good for waiting for transport.
Stayed in September 2023
Reviewed: 4 September 2023
Mikaeel
MalaysiaToo noisy with occupants from other rooms toilet door could not be properly closed room light were too dim
Stayed in September 2023
Reviewed: 21 June 2023
Dayana
Malaysiado not have proper shower, just use the water heater even for cold water so the water is slow and little
good location, comfortable room
Stayed in June 2023
Reviewed: 22 May 2023
Shwu
SingaporeNo breakfast provided. No toothbrush or toothpaste. The shampoo is so little and it’s not enough of one time use. Bar soap was given instead of shower foam. No Iron and ironing board and when I request for it. The staff told me I need to go to ground floor and iron at their common room cannot Iron in my room!!! Only one room card when I order a family suite.
Stayed in May 2023
Reviewed: 16 March 2023
Chiew
Malaysia3RD FLOOR WATER PRESSURE IS LOW.
NO BREAKFAST IS PROVIDED, IT IS NOT NECESSARY BECAUSE CAN GET DELICIOUS LOCAL FOOD EASILY.
Stayed in March 2023
Reviewed: 5 March 2023
Amir
Malaysialack of parking space and amenities plus a bit pricey
Property was clean and comfortable
Stayed in March 2023
Reviewed: 3 February 2023
Poobalan
MalaysiaNothing much to say as the price was reasonable for the facilities. Would appreciate air fresheners as the room smelled damp.
Location and staff super good.
Stayed in February 2023
Reviewed: 3 February 2023
Norhidayah
Malaysiathe room is big enough for 4 of us. easy parking access. and lift provided
Stayed in January 2023
Reviewed: 9 December 2022
Angeline
SingaporeNothing.
It was spacious with a beautiful view of the hills. It is within walking distance to a mall, Mac and KFC.
Stayed in November 2022
Reviewed: 1 December 2022
Muhammad
MalaysiaWifi provided cannot be use
Stayed in November 2022
Reviewed: 29 November 2022
Yusni
MalaysiaNo
Good n covenience
Stayed in November 2022
Reviewed: 7 November 2022
Abdul
Malaysiaeverything is just nice, the water flow is good and so cold, and the aircond also was soo cold..will stay again here if i got the chance to comeback to Kluang
Stayed in November 2022
Reviewed: 12 October 2022
Wennies
SingaporeThe room a bit small and the toilet roll too less not enough for a day used.
Location, staff and parking especially the room given can see my car anytime, this is the best one :)
Stayed in October 2022
Reviewed: 3 October 2022
Fong
MalaysiaI prefer white light inside the room.
Room space,bed size,parking is good.
Stayed in October 2022
Reviewed: 2 October 2022
Yasir
SingaporeAll good
Location & cleanliness
Stayed in September 2022
Reviewed: 13 September 2022
Limyf
Malaysiastaff black face and not user friendly. Shampoo provided very bad quality
Good location, Ah fook satay just n walking distance
Stayed in September 2022
Llandudno, UK
Kyoto, Japan
San José, Costa Rica
Torre de Dona Chama, Portugal
Nyborg, Denmark
Mangonui, New Zealand
Gdańsk, Poland
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content