Sungei Semantut Lot 17799, 27600 Bentong, Malaysia
#2 of 11 hotels in Bentong
Guests' ChoiceBased on 243 hotel reviews
8.8Cleanliness
8.8
Comfort
8.7
Location
8.7
Facilities
8.8
Staff
9.7
Value for money
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
Pui
MalaysiaSuggest bringing a big cooler box to store your food as the mini fridge provided is not cold and has very limited storage.
Pet friendly place with clean room & toilet. Our chalet (Bentong View Chalet 2) is with a walk-up staircase & distance from others, so you will have a very private space. Highly recommended for pet owners to bring your furkids to enjoy the nature.
Stayed in June 2024
Reviewed: 1 April 2024
Azreen
MalaysiaEverything was nice. Maybe I would like to point out one minor dislike about the mattress. I wish it could more comfortable mattress and pillows to sleep in as my back was slightly screaming at me in the next morning. heeh
The greenery surrounding and how the property planned the layout to feel like you are actually living in the wild comfortably.
Stayed in March 2024
Reviewed: 14 January 2024
Natasha
MalaysiaThe directions to get there were extremely confusing. Neither using Waze nor Goggle maps was helpful. The entrance to the retreat could be better signposted (bigger) to help.
It was tucked away in the jungle. When we arrived a family of gibbons were spotted in the trees in fro t of us 🥰
Stayed in January 2024
Reviewed: 26 December 2023
Adeline
MalaysiaThe road from the gate to the chalet. The path is so steep & slippery for cars especially after raining.
It's very soothing staying here. Unfortunately it rained the whole night disrupting our plan to go hiking on trail. But we managed to see gibbons early in the morning which is a plus! A lot of friendly dogs especially if you have food. Also a plus, you can order grab food & frozen durians here. Caretakers & cleaners are friendly.
Stayed in December 2023
Reviewed: 19 November 2023
Zhixiong
MalaysiaA cozy and peaceful retreat, a great place to relax and feel connected with mother nature.
Stayed in November 2023
Reviewed: 5 November 2023
Erin
MalaysiaThe route
Nice and clean
Stayed in November 2023
Reviewed: 29 October 2023
Yi
MalaysiaNone
The caretaker was very responsive. And the chalets are separated by some distance, which give a very good privacy. Most of the things you need for your meal making are prepared too, overall it was a great spot for a weekend getaway.
Stayed in October 2023
Reviewed: 25 October 2023
Eeven
MalaysiaThis is definitely a good place to go if you're seeking a quiet getaway with your loved ones. It is nestled in the middle of the jungle. You get your own privacy as each chalet is located far apart from each other. The place is pet friendly, staffs are friendly and helpful. Check-in and check-out procedures are simple. Basic cooking utensils are provided as well, you can make your own meals while staying there.
Stayed in October 2023
Reviewed: 15 October 2023
Neil
MalaysiaThe flooring seemed to be wet most of the time outside the toilet area.
Great location in the heart of the jungle.
Stayed in October 2023
Reviewed: 6 October 2023
Seow
SingaporeThere were some mosquitoes as expected but the lodging already prepared for us insecticides and mosquito coils which were very thoughtful. We had some insect nest growing outside our unit but the property helpers immediately came and helped us get rid of it once they were informed. Again, very helpful workers there... Thank you! A pity there was a quarry outside the forest area, but it was not noisy and was invisible to us. Only when entering and exiting did we see it. Hopefully, it will not expand and spoil this wonderful sanctuary. hope to come back again!
I like the natural location of the retreat, in a rainforest. It was nice and quiet and calm. The lodge was not luxurious but it had everything we needed for a stay there, all necessary cooking equipment was there and you just need to bring food there to cook, although the fridge was a mini fridge only so do not bring too much perishables. We knew that so brought mostly dried and canned food, etc. A hotpot was provided and an electric kettle... The resident dogs were very quiet and well trained although they did their work to "bark" at the monkeys who ventured to come near our lodge for food. The dogs never dared to enter the gates even when invited in, only sleeping at the doorsteps and they followed us whenever we walked out, maybe to guide us back if we ever get lost, it seemed. It was hot and humid in the afternoon but turned quite cooling and windy at night surprisingly.
Stayed in September 2023
Reviewed: 5 September 2023
Noraziah
MalaysiaNothing
The environment. The facilities are also complete.
Stayed in August 2023
Reviewed: 23 August 2023
Hitoshi
JapanBeautiful nature.
Stayed in July 2023
Reviewed: 21 August 2023
Joyce
MalaysiaThis place is very clean including the kitchen utensils! It’s very comfortable for staycation ❤️
Stayed in August 2023
Reviewed: 18 August 2023
Louis
MalaysiaIt is a little pricey, same level or close to 5 star hotel rate.
Close to the nature. The dogs are friendly and very cute 😊
Stayed in August 2023
Reviewed: 6 August 2023
Ling
MalaysiaCheck out speed can be improve
Well maintained, cooking facilities provided are in good condition. Quiet with the accompany of friendly guard dog
Stayed in August 2023
Reviewed: 28 July 2023
Sarah
Malaysiai like everything but the rock chalet toilet the window very clear from chalet upstairs i think so its not comfortable to shower and dusty blankets. and sudden bark by the chalet's dog with customer's dog like fighting.
so calm and cold. the caretaker very good and the staff very helpful. provided almost everything. got friendly doggo that take care the chalet.
Stayed in July 2023
Reviewed: 16 July 2023
Laurent
FranceTree top chalet, with perfect view on surrounding forest. Relaxing terrace, kitchen equipped for simple cooking, not even bothered by mosquitos. The natural water pool is refreshing and nicely located under the trees, at walking distance from every chalet.
Stayed in July 2023
Reviewed: 12 July 2023
Sabrina
MalaysiaCan see the work going on in the quarry at some angles of the Retreat
It is in nature and yet not far from civilisation. Totally surrounded by trees. A different experience sleeping in a tent within the chalet.
Stayed in July 2023
Reviewed: 26 June 2023
Summer
SingaporeMattress, pillow and especially blanket can be better
Environment.
Stayed in May 2023
Reviewed: 18 June 2023
Hong
MalaysiaLocation is secluded but still conveniently located within short drive from KL and it’s nearby to Bentong town. We were able to go explore bentong during the day for some good foods and other activities there then head back to our private jungle retreat
Stayed in April 2023
Reviewed: 16 June 2023
Eunice
Malaysiait gets hot because there’s no aircon during the hot season so would heavily advise wearing or bringing lighter clothing.
love the location and how close to nature it is! facilities are simple but clean, perfect to connect with nature and super peaceful. we managed to see the leaf monkeys (who are non invasive and prefer to keep away from humans) if you have a pet coming with you, do make sure they are able to be kind/get along with the local dogs! they’re sweet but defensive. would not advise bringing reactive dogs.
Stayed in June 2023
Reviewed: 14 June 2023
Danny
Malaysiapool n clean
Stayed in June 2023
Reviewed: 11 June 2023
Pavitra
Malaysiait’s really peaceful and affordable stay here!!!
Stayed in June 2023
Reviewed: 3 June 2023
Soon
MalaysiaThere were 2 leakage in the toilet. So floor was wet during the stay. Other than that was good.
Nice, relaxing environment
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content