Mattress had seen better days. Sagging n uncomfortable. What really spoilt my stay was children of a hotel guest passed motion inside the kiddies pool n didn't inform the pool attendant.

Did not took breakfast at the hotel. Location is good n had choices of pillows.

Stayed in June 2024

The parking location was not very convenient or easy to access

Staff was very helpful and friendly. Mr Ramesh and Ms Vishal from Makan kitchen were most hospitable and made our stay much more pleasant.

Stayed in June 2024

Hilton is meant to be a more premium chain of hotels. It is a little sad that the hotel room condition is slightly old and you can see the signs of age for the furniture. It would be great if the hotel overtime can consider a refurbishing to refresh the look abit. Pillows were a little too soft, not great for sleeping. The air con vent had a noise that resembled a person snoring for some reason. It is not deafening loud but the noise level is substantial.

Service from the staff was really good. They were smiley and they WhatsApp you to check on you. The breakfast spread is very good. Food was good. My first day of breakfast, the food was cold but on the 2nd day the food were more freshly cooked, possibly because the turnover was higher due to more people.

Stayed in June 2024

shower dial was faulty, the hotel send us a technician to check but there’s nothing much that could done so we jus had to bear with the hot water for our daily showering :’( hope they fix it soon for room #15-11

Location was okay, took us about 15 mins (with traffic) drive out to Mahkota Parade / Dataran Pahlawan The buffet spread at ‘’makan kitchen” for breakfast & dinner was superb with wide selections of food to choose from. Room was clean and well maintained with working amenities. Hotel staffs customer service were top notch!!

Stayed in June 2024

aircon was really loud on 1st night and changed room in the middle of the night. No compensation on this

Cleanliness and friendly staff

Stayed in June 2024

The Element Mall is empty. Hope to see some business when I next visit Melaka.

Location is good. Away from the busy area and more quiet.

Stayed in June 2024

1) The door could not be opened from outside on the second day because of lock's flat battery, which the technician quickly replaced 2) There is humming noise from the aircon even if the fan is set to the lowest speed

1) Magnificent view of the city 2) Friendly and helpful staff 3) Very spacious room 4) Many good restaurants within walking distance

Stayed in June 2024

Parking too high up ..

Rooms very big and comfortable

Stayed in May 2024

breakfast should be included for the price

Room. swimming pool, gym

Stayed in June 2024

Location wise, a little bit off from the malls, you need to drive out

We love how spacious the rooms are, and travelling as a family with young kids is important for us to be close to each other. I am so happy that we managed to get a connecting room, which was the best part of the stay. Swimming pool was good too, but it can get a little crowded in the morning, esp on the weekends. The gym was good as it operated 24 hours, a plus point for us too. Breakfast is really good. We really like the spread and worth the money we paid for. This is highly recommended! Pls include breakfast for your stay. It is a must-have! I'm very happy with our stay. Thank you, Doubletree Hilton.

Stayed in June 2024

Delayed in getting our luggages but dats okay. Pillow very very soft.

Large room 1913 connected to 1914. Face partial sea view. Very clean. Nice breakfast and nice staff. Will come.back.

Stayed in June 2024

Bed comforyable, breakfast average

Stayed in June 2024

Parking lot share with the mall.

Variety of breakfasts and the room is excellent.

Stayed in June 2024

More variety for breakfast

Great experience during eid holidays and will definitely return Great chef who really makes an effort to talk to guests and ensure we eat good food during ramadhan

Stayed in April 2024

The pillow and bed were too soft for us and could be better. The wallpaper was peeling off.

The staff at the check-in counter was very friendly and smooth .She shared with us about the information of coming events at melaka to avoid the traffic jam. The breakfast was great, we enjoyed it.

Stayed in May 2024

Could not find anything I didn’t like

Everything was perfect.

Stayed in April 2024

I booked for 3 pax but the reception staff at check in mentioned that I have to pay for an extra bed cos 3 pax is meant to have tooth brush etc for third person. Really absurd.

Spacious room and comfortable bed.

Stayed in March 2024

Nothing dislike..so sad hehehe

Give 9.. all staff double tree helpful, cheerful, good assist customer.. from staff LOBBY, RECEPTIONIST,KITCHEN STAFF all good & fast service ! Make me happy stay 2 days 1 night at DOUBLE TREE MELAKA..one more thing breakfast delicious! I stay room 2213.. thanks double tree gift us free 1 slide kek and origami towel kuek kuek (itik) for my anniversary..tq so much..till we meet again DT MELAKA

Stayed in May 2024

Hotel was located at the end, our stay happened to coincide with some night marathon and the whole road were closed. It took us close to 2hr to get back to the hotel due to road closure. The Elements Mall at the hotel was shut down due to Covid hence it was a pity. Pillows in the room was too soft for comfort.

Good wide spread for the breakfast buffet @ Makan Kitchen. Staff were all friendly. Parking was readily available in the hotel property. Room was huge and comfortable. Toilet clean. Amenities like gym and swimming pool was wonderful.

Stayed in May 2024

Everything was great, worth the price paid and the food was good too.

Stayed in February 2024

Nothing

Its just a short gateway trip celebrating my birthday. Room is huge and the toilet is as awesome with bathtub too. Breakfast spread is just as awesome.

Stayed in March 2024

Room was big, clean, staff were very helpful and friendly

Stayed in May 2024

couldn’t really find any nice places to eat and drink nearby so ended up with a 15-20 mins drive to Jonker Street. Not a huge issue though

very modern clean and comfortable rooms, helpful staff, great pool and Italian restaurant

Stayed in May 2024

The pillow, not fluffy

Good & tasty

Stayed in April 2024