348 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
#68 of 517 hotels in Kuala Lumpur
Guests' ChoiceBased on 3918 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
9.0
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 28 September 2024
Prof
MalaysiaThe room was dimly lit.
Excellent breakfast spread
Stayed in September 2024
Reviewed: 27 September 2024
Shaneel
MauritiusEverything went well :D
Stayed in September 2024
Reviewed: 27 September 2024
Ian
New ZealandSpacious suite, well appointed with separate living and working areas. Very large comfy bed. Excellent touches, including robes and cosmetics. Breakfast was fabulous with huge variety of multi-ethnic choices and obliging staff. Enormous swimming pool. Club lounge access on top floor with delicious food and drinks, and views over KL. Friendly and obliging staff throughout. Central location close to very good shopping and restaurants. Highly recommended.
Stayed in September 2024
Reviewed: 26 September 2024
Mohammed
PakistanBreakfast was very good but perhaps the menu ought to change a bit more every couple of days
Amazing room and location Excellent customer service Elegant facilities
Stayed in September 2024
Reviewed: 25 September 2024
Govind
MalaysiaThe carpet a bit dusty
Their staff is super friendly and any requests were attended immediately
Stayed in September 2024
Reviewed: 24 September 2024
Bahati
Tanzaniathe lokation was pwrfect
Stayed in September 2024
Reviewed: 22 September 2024
Graeme
New ZealandNoisy air conditioning. Room decor dated.
Location of hotel. Great Concierge
Stayed in September 2024
Reviewed: 21 September 2024
Adam
United KingdomNeed a few more chairs around the pool.
Location is great and very close to local transport links to get anywhere in KL. Hotel very clean and the staff were amazing. Would highly recommend
Stayed in September 2024
Reviewed: 19 September 2024
Prashant
IndiaRequest of early check in and even late check out was not accepted
Ambience, it is in mall so good food options other than hotel. Rooms were clean and well maintained.
Stayed in July 2024
Reviewed: 18 September 2024
Sam
United KingdomNo rooftop, bathroom was a bit dated, tv didn’t work properly
Good location, spacious room, great vibe
Stayed in August 2024
Reviewed: 17 September 2024
Adibah
MalaysiaRestaurant a bit crowded during school/public holidays during breakfast.
Excellent service from all staff.
Stayed in September 2024
Reviewed: 17 September 2024
Hui
MalaysiaEasy procedure on check in and others
Near KL central, easy access to most places with Grab.
Stayed in September 2024
Reviewed: 15 September 2024
Jeanne
FranceThe AC was on when we arrived in the room after the check in - very cold (16 or 17°C), and after the cleaning the day after. We were surprised by the hotel being in the mall, but not a negative point!
Very clean and spacious room, well decorated and with a nice view on the city. The staff was very nice and polite. We loved the breakfasts, which were amazing with a wide variety of dishes.
Stayed in September 2024
Reviewed: 14 September 2024
Asim
Saudi ArabiaThe breakfast
The breakfast was okay, not that great, did not meet the expectations of travelers from different countries
Stayed in September 2024
Reviewed: 14 September 2024
Unni
BahrainHousekeeping
Location, breakfast, facilities
Stayed in August 2024
Reviewed: 13 September 2024
Shahirah
Malaysiaclean and good facilities
Stayed in September 2024
Reviewed: 12 September 2024
Ismail
MalaysiaI give perfect reviews for great location, very clean, good facilities, excellent service by staffs, breakfast buffet definitely superb. For business travellers really great and you don't have to go anywhere around because can have meeting inside the same building with many choices for dining casual and formal, grocery, food court, many cafes, salon, massage center, book store, pharmacy, connection bridge also great advantage to move around with MRT & LRT without worrying about rain or hot. I definitely come back again and will be my regular stay next. Worth value of money to spend.
Stayed in September 2024
Reviewed: 11 September 2024
Krishnan
SingaporeNo dosai
Breakfast was amazing
Stayed in September 2024
Reviewed: 10 September 2024
Mehwaish
United KingdomThe metro outside was quite loud and could be heard overnight despite being on the 25th floor
Very comfortable and excellent service and cleanliness
Stayed in September 2024
Reviewed: 10 September 2024
Mariam
United KingdomSwimming pool and location
Stayed in August 2024
Reviewed: 10 September 2024
Shahbaz
PakistanNo such thing
The room was very clean and comfortable. The staff were super friendly. The location was very prime. Had a wonderful stay.
Stayed in August 2024
Reviewed: 10 September 2024
Shahbaz
PakistanNo such thing
The location was really good. The staff were super friendly, and the room was extremely clean and comfortable.
Stayed in August 2024
Reviewed: 8 September 2024
Sandra
New ZealandRooms need updating.
Friendly staff, clean room, breakfast was good.
Stayed in September 2024
Reviewed: 8 September 2024
Teresa
AustraliaRoom service food wasn’t that tasty
Great location friendly staff
Stayed in September 2024
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