Very pricy hotel and the price indicated in the booking.com is not applied. The price to be paid at the check-out varies significantly according to the market rate prevailing on the daily basis. Instead of encouraging to pay fully at the check-in the hotel staff charge an additional deposit holding an amount over and above the room cost.

Excellent staff with a customer-friendly attitude. The works with enthusiasm with a feeling of ownership of the property.

Stayed in June 2024

All are perfect.

All staff are super polite and friendly, I super like the clean room and the view it relief my tension. Will be back next time.

Stayed in June 2024

room phone and tv not working.

Ample of parking space

Stayed in June 2024

There was no housekeeping on my Day 1 although I have switch on the housekeeping bell.

New hotel

Stayed in June 2024

Aircon had some issues

Privacy and room is good

Stayed in May 2024

Location is a little further from town

Stylish and nice design, clean and new.

Stayed in June 2024

Price. A little expensive

Breakfast and cleanliness

Stayed in March 2024

Probably location, which is a short drive from main touristy site but not a big deal.

Breakfast, spacious room and excellent service from staff.

Stayed in June 2024

nothing to eat around the hotel a little further from the heart of town than I prefer

Short walk from the picturesque Malacca river. common area adjacent to the pool. good for noisy gathering. buffet breakfast

Stayed in June 2024

I enjoyed everything, the staff were amazing and you automatically feel welcomed as soon as you walk into the lobby.

Everything, this hotel was perfect. Definitely in my top 5, and I will be back during my next trip to Malacca!

Stayed in May 2024

Checking out took abit of time as there were only 2 staff attending the front desk. Would be better if there were more staff especially since it was the school holidays.

Breakfast buffet was good. alot of options and seating. though it can get abit cramp when getting food especially if there are alot of ppl. The staff are all very attentive during the breakfast buffet

Stayed in June 2024

couldn't get 2 side by side suite rooms despite making reservation much earlier on

Very clean rooms, very good water pressure

Stayed in May 2024

NIL

Repeated visit to Courtyard by Marriot and it never disappoints! Wonderful room, facilities, staff and view! Will always be a go to hotel when in Melaka!

Stayed in May 2024

Jefri the concoerge was wonderful. Assited in providing a small screw driver to change out the battery in my heart rate monitor. Great service

Stayed in May 2024

This was the 3rd time we stayed in this hotel. Everything was good in our first 2 stays but this time we encountered the following: 1. The housekeeper left our room door ajar and left his/her card at the door slot. 2. The TV screen blacked out a few times with only the sound being heard. We had to switch off and turn on again. 3. We called twice for hand towels but they never came.

The hotel was comfortable, clean and we were given high floor which provided us with a good view.

Stayed in May 2024

Room was a little bit damaged and stained that did not give the most luxorious feeling.

Nice room, decent airco, Good breakfast, nice location, Good bedsheets.

Stayed in May 2024

The free shuttle bus should have a return trip and more timing.

Your staff was so friendly and courteous, shout out especially Sabre and Jeffery and the staff who check us in.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Nothing to not like. Maybe another restaurant providing meal options can be considered.

Excellent facilities and exceptional service from the staff.

Stayed in May 2024

The Marriott gift voucher cannot be used because I booked thru Booking.com. It can only be used through direct booking on Marriot website.

Booked this hotel because I have a Marriot gift voucher. The parking was bright and spacious with a guard station. Check-in was fast. Lobby was huge and decorated nicely. The room looks exactly like the picture published. Size and layout of room was very comfortable - I like how the toilet roll holder was designed to keep your phone (see pic) LOL! This hotel looks new and is clean for sure. Restaurant is nicely laid out but quiet, and food was unexpectedly delicious, especially the mee goreng! Location was quiet/peaceful with a short 5min drive to Jonker Street. Grab rides are easy to get so you avoid having to find parking. Staff were all impeccably friendly. Special mention to Daniell at front desk - I've had a technical problem with my Bonvoy account setup for years and many have failed to help me. He not only helped me get back access, he explained to me what was the issue (yeah, my fault!) so I know what I can do to fix this in future. Many thanks Daniell! Overall a delightful experience.

Stayed in April 2024

Most staff are amazing, unfortunately encountet 1 particularly male staff at reception did not come up to the standard / par of the other staffs. Not smiling, English minimum.

Good property ... great location. Breakfast buffet is acceptable , many room to improve, lack of local delight.

Stayed in May 2024

breakfast

location and new

Stayed in April 2024

nothing. everthing is up to expectations. Maybe the only thing is a bit away from the main streets. No convenient stores to grab like snacks, etc.

The Staff is friendly and hopsitable. Pool was big and decent. Nice view too. Room was spacious. Bed was comfortable. Breakfast choices was great.

Stayed in March 2024

Pretty new Staff is friendly Moderate room size

Stayed in May 2024