No. 37-1, 37-2 & 37-3 Jalan PJS 11/28B, Sunway Metro, Bandar Sunway, Bandar Sunway, 46150 Petaling Jaya, Malaysia
#11 of 81 hotels in Petaling Jaya
Guests' ChoiceBased on 221 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 4 June 2024
Siva
MalaysiaNo comments
very comfortable, clean nearby to many restaurants and walking distant to Sunway Mall.
Stayed in June 2024
Reviewed: 19 May 2024
Auni
Malaysiathe front entrance isn't locked hence questioning the safety of the rooms. the rooms are not soundproof either, there was a buzzing sound on my 2nd night and it bothers me while sleeping.
the location is very strategic, it is very good that it is near to brt station. the staff were also nice, not much chit chat as i assume they know customers only come to get rested.
Stayed in May 2024
Reviewed: 17 May 2024
Anim
MalaysiaView
Service
Stayed in May 2024
Reviewed: 22 April 2024
Jen
MalaysiaShould change pillow cos is very old already. Hence, when I sleep my neck is very painful. And, should upgrade some rack to put the glasses, jug and hairdryer.
The bathroom is big and comfortable to take showering.
Stayed in April 2024
Reviewed: 19 March 2024
Nor
MalaysiaQuite a small room with the pricing. The room keeper did not change the small towel and just reuse the dirty one. The manager is not friendly and welcoming. The front door is such a hassle because its so heavy and you have to sort of fight for it to open while bringing your heavy suitcase. And they did nothing with the next building’s noise early in the morning or when the wifi was down for the night.
Close to Sunway Pyramid, easy access to public transportation, got few shops and restaurants nearby, received one RM8 coupon per days for you to be spent in the coffee shops, friendly and helpful receptionists.
Stayed in March 2024
Reviewed: 1 March 2024
Hoh
MalaysiaParking
Stayed in February 2024
Reviewed: 22 February 2024
Rafidah
MalaysiaThe price is different when i needed to pay Receptionist claimed it was after the tax I advised better to pay via card
Close to everything, laundry downstairs Mamak as well
Stayed in February 2024
Reviewed: 17 February 2024
Lau
Malaysiafacilities are old and unfix… My bed was so loud with small movements… luckily I was staying alone.
Location
Stayed in December 2023
Reviewed: 14 February 2024
Surin
MalaysiaAziq, the receptionist was kind, informative and gave us the warmest welcome. Rooms are worth for the money. Location is strategic to Sunway Pyramid mall and other locations.
Stayed in February 2024
Reviewed: 28 December 2023
Fong
MalaysiaThe location is really good. Walking distance to the mall. The staff is friendly too.
Stayed in December 2023
Reviewed: 25 December 2023
Juan
SingaporeThere was no fridge to keep food or drinks cool.
The room was well kept when I first entered. Additionally, it quite from the other guests with walls that had some level of sound isolation. It was close enought to several marts and the Sunway mall so nothing was too far away.
Stayed in December 2023
Reviewed: 4 December 2023
Mark
Malaysia- The rooms are relatively small (basically just a bedroom, so it's not a great place to spend any significant time in the room. - The shower only has a half wall, so the whole floor gets wet any time you take a shower. - Very basic minimalist décor - not the kind of place you'll want to take pictures of, if you care about such things.
I stayed at this hotel nearly a dozen times this year. I can give you five reasons why: 1. The location - perfect if you want to visit Sunway Pyramid or Lagoon. It's directly above the Pelita if you're trying to find it on a map. 2. The room - perfect if all you want is a good night's sleep. Very quiet, and if you want a great sleep, book a room with no windows (I loved room 110 for this purpose). 3. The shower head in most rooms is strong and has plenty of hot water. Great if you're sweaty and want to refresh yourself. 4. Comfort - The rooms were always super clean and the bed was comfortable. There was also a decent selection of television entertainment in most rooms. 5. Facilities - They provide a common ironing board and water dispenser, which is a very nice touch.
Stayed in December 2023
Reviewed: 16 November 2023
Siva
MalaysiaThe location is very good and very near to Subway Pyramid and Sunway Lagoon. Just a waking distance of 5-10 minutes. A lot of eatery shops and 24hours Mamak Restaurant below and around the premises.. Worth you money.
Stayed in October 2023
Reviewed: 10 October 2023
Zheng
MalaysiaThere was a lot of traffic
Very clean room and bathroom. Very close to sunway pyramid.
Stayed in October 2023
Reviewed: 6 October 2023
Grace
IndonesiaThe elevator cannot be used to get downstairs, so have to carry my suitcase down a floor.
Room is clean and spacious ! Although I choose the windowless room, I can still get sunlight from the bathroom. The bathroom (shower) is also huge. Too bad I have kind of noisy neighbour who put the TV on to max, but fortunately not until very late at night. I also like the decor and the free water from dispenser. Location is also good, close to food and aminities in Sunway.
Stayed in September 2023
Reviewed: 2 October 2023
Stephanie
MalaysiaMaybe they can pay attention to few smaller details, for example there's no tea spoon in the room for the cups they provides, and it seems to have no water heater switch found for shower. Although there's a water dispenser along the rooms corridors, maybe can also have a small handy kettle in rooms for convenience of hotel guest making drinks.
Excellent location. Easy access to sunway mall & all restaurants around the area. The cleanliness of room is quite good & is exact same as seen from pictures of the room.
Stayed in September 2023
Reviewed: 13 July 2023
Hii
MalaysiaSize, lack of storage space, bathroom glass not wide enough
Location, creative designs, water dispensers, good size bathroom
Stayed in July 2023
Reviewed: 29 June 2023
Ai
MalaysiaNA
Very friendly & helpful young staff Vincent, great location just walking distance to Sunway Pyramic shopping mall, room size just nice for two of us, comfortable bed & pillow, clean environments. worth the value & strongly recommend.
Stayed in June 2023
Reviewed: 31 May 2023
Fook
MalaysiaNo plates, forks and spoons in room. Very hard to find parking nearby during office hours.
Room was clean and location is nice, very near to Sunway Pyramid shopping center.
Stayed in May 2023
Reviewed: 6 May 2023
A
MalaysiaAirconditioner, not.cool enough. No fridge. Bought it more expensively at book***.com. please hv a look around before book at certaon website.
Very friendly receptionist. Water pressure superb. Rooms just nicely put. No toothbrush tho. Shampoo, bath shower gel provided. Towel provided. 2 hangers each room. Theres tv with basic channels.
Stayed in May 2023
Reviewed: 20 April 2023
Malini
MalaysiaParking is bad, every time is full. Should have coffee or tea in the rooms because it’s rated 3 star.
Clean room and bathroom.
Stayed in April 2023
Reviewed: 6 April 2023
Tan
MalaysiaOne thing I like most about Artisan Eco Hotel is there are a few water purifier placed at the corridor, provide both cold and hot water, and one is just outside our room! I love to refill my tumbler whenever I need water, and super hot water for our drink especially in the morning, or sometimes at midnight so convenient to make a cup of warm milk to drink before bedtime, of course I brought my favorite milk powder and 3 in 1 package beverage... Love the Cuckoo water purifier!
Stayed in March 2023
Reviewed: 6 April 2023
Omaima
United Kingdombed mattress was a bit hard
brilliant idea being an eco hotel location excellent near Sunway logon staff
Stayed in April 2023
Reviewed: 22 March 2023
Lim
MalaysiaFriendly staff, clean room, perfect location
Stayed in March 2023
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