139, Lebuh Carnarvon, 10200 George Town, Malaysia
#128 of 189 hotels in George Town
Guests' ChoiceBased on 1373 hotel reviews
7.2Cleanliness
7.5
Comfort
7.6
Location
8.7
Facilities
7.3
Staff
8.2
Value for money
7.7
Free WiFi
7.0
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End of dialog contentReviewed: 21 September 2024
Jackson
MalaysiaVery less parking space, other people living in the hotel slams the door and it’s so annoying and the pillow is 1 per person
The location is very good
Stayed in September 2024
Reviewed: 17 September 2024
Azizan
MalaysiaOk , nearby. Easy to go
Stayed in September 2024
Reviewed: 17 September 2024
Kathryn
AustraliaNeeds refurbishment and new towels!
Location is great, staff friendly and helpful
Stayed in August 2024
Reviewed: 15 September 2024
Jiao
Malaysiathe room is a bit humid when we entered.
the location was perfect. it is at the center of Georgetown which is good for us to wander around the city.
Stayed in September 2024
Reviewed: 15 August 2024
Sheikh
IndiaNA
Location and Breakfast and comfort hospitality
Stayed in August 2024
Reviewed: 6 August 2024
Naemah
MalaysiaLimited parking space..
Location is great..
Stayed in August 2024
Reviewed: 23 July 2024
Hoya
ThailandThe room is very noisy when people walk, people talk and when the shower is turned on.
Location very good
Stayed in July 2024
Reviewed: 19 July 2024
Dale
AustraliaNo place to dry washed clothes!!!!!!! Buffet breakfast, all hot food was cold.
Location, building, staff response to issues.
Stayed in July 2024
Reviewed: 15 July 2024
Choon
MalaysiaThe room is not soundproof there are ants in the room too
Stayed in July 2024
Reviewed: 1 July 2024
Siti
MalaysiaRoom smells a bit funny. Need to do better by putting some air freshener.
Spacious room and comfortable bed
Stayed in June 2024
Reviewed: 29 June 2024
Dennis
IndiaRooms were very Small. Barely fitting the beds. Under the beds were not cleaned in ages. We had to ask them to come and deep clean the place as it was filled with dust.
Well Located right in the heart of George Town. 2 x Spa Services available in the resort. Lovely View from the Hotel Terrace.
Stayed in May 2024
Reviewed: 28 June 2024
Yanjun
SingaporeThe walls were a little dirty. The sound proofing wasn’t very good as we can hear our neighbours talking loudly. The floors were dirty. There was no bath mat which was a little inconvenient.
The anti slip material for the bathroom. The water pressure for the showers were very good.
Stayed in June 2024
Reviewed: 23 June 2024
John
AustraliaSome nights were incredibly noisy. Guests seem to have no consideration for those trying to sleep. Some nights the shouting and yelling would go on until 2 or 3 in the morning. The walls between rooms seem to be paper thin and the hotel doesn’t appear to have any restrictions placed on guests who want to create noise at any hour. This was not just an isolated group. We stayed 3 weeks and most nights, one or more rooms were rowdy. Everything else about the hotel was good but this issue would be a deal breaker for us in future.
Amazing location, friendly staff and good value.
Stayed in May 2024
Reviewed: 18 June 2024
Angela
SingaporeBreakfast was not good.
Joshua was helpful as I had a early morning flight..he told us how to go about booking the taxi
Stayed in June 2024
Reviewed: 8 June 2024
Lee
United StatesNight diner around the neighborhood. The street is dark
The location is near the station via walking distant, close to the market or eatery
Stayed in June 2024
Reviewed: 28 May 2024
Anizatul
MalaysiaLocation great but room is small
Stayed in May 2024
Reviewed: 26 May 2024
Ayesha
United KingdomThe aircon was positioned directly over the bed. At around 12.30/1 am it became too cold having the aircon directly on us and just wouldn't shut off. We spent half an hour trying to shut it off before my husband had to throw on his clothing and go downstairs to get help from a member of staff.
cute Armenian hotel in the perfect location, central to everything. Comfy bed. Large room and bathroom. Staff were accommodating and helpful. Would book again if i were to come to penang again (which i doubt).
Stayed in May 2024
Reviewed: 19 May 2024
Graham
AustraliaA very noisy hotel. The landings and passage-ways on each floor echo noise loudly. Plumbing noise from neighboring rooms is enough to wake you up, as is the neighbors snoring.
The staff are very friendly, polite and helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Douglas
AustraliaOur friends had noise problems late at night or in the early mornings.
Stayed in May 2024
Reviewed: 16 May 2024
Shannen
MalaysiaTo Joshua, nani, southary, glorie, john and vishnu, thank you for the excellent service
Stayed in May 2024
Reviewed: 9 May 2024
Ok
MalaysiaThere was a division in the bedroom with a locked door (lock was broken so we opened to check) where the compressor of the air conditioner was located. That space was all flooded with dark coloured water. It seemed to us to be a dirty and mouldy space. We felt very uneasy as its wall was just near to our bed.
The room is bigger than many hotel rooms for the same price.
Stayed in April 2024
Reviewed: 4 May 2024
W
MalaysiaIn need of an upgrade. Bedsheet are look old and yellowish. Toilet had a very strong bad smell. Not worth value of stays
Location was good.
Stayed in May 2024
Reviewed: 20 April 2024
Kamchybek
KazakhstanThe room was good, but it was king room (staff upgraded our stay). So, the room wasn't match "king level".
Good room, with air conditioner. Staff made free upgrade of room.
Stayed in March 2024
Reviewed: 1 April 2024
Jayakumar
IndiaNo intercom in the room! Bathrooms were not cleaned daily.
Staff, Location
Stayed in March 2024
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