213, Jalan Bukit Gambir, 11950 Bayan Lepas, Malaysia
#7 of 20 hotels in Bayan Lepas
Guests' ChoiceBased on 2658 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
8.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Lucien
MalaysiaThe bath room shower easily splash out onto the bath room floor, therefore the floor needs to be improve on the floor gradient to avoid water from wetting the entire bath room floorn area.
Location and the price is very reasonable
Stayed in June 2024
Reviewed: June 8, 2024
Dz
MalaysiaNothing
I was formally a hotelier, that I know what to expect. But... I impressed as soon as I got the check in counter. Koh/Khoo at front office. WOW! Greeted, faciltated and even walked me to the direction of the lift. Well ttained and better than many other 5 star hotels. Breakfast - walked in - not too large of buffet spread - low expectation. But again!!! All the staffs at the restaurant, treated the guests VERY well. I felt pampered... very courteous, indulging and well trained. All of them were good that I ddnt know who to give tips too. Great job AC by Marriot, Penang.
Stayed in June 2024
Reviewed: June 7, 2024
Kl
MalaysiaThe ventilation sound outside
The room is big and simple affordable breakfast
Stayed in May 2024
Reviewed: June 6, 2024
Ahmad
MalaysiaNA
Location
Stayed in June 2024
Reviewed: June 3, 2024
Yoke
MalaysiaSound proofing could be better.
Value for money, nice location and staff is exceptionally friendly and helpful.
Stayed in June 2024
Reviewed: June 3, 2024
Jamaludin
MalaysiaValue for money. Will definitely come again
Stayed in June 2024
Reviewed: June 3, 2024
Mazlifendirizan
MalaysiaThe price quite high
Room space is huge (suite room)
Stayed in June 2024
Reviewed: May 31, 2024
Mohd
Malaysiaso far everything was nice. need variety of selection for breakfast. like more offer on western and local food.
the apartment is completed with 3 bedroom, with huge space for one big family. the breakfast was nice, its offer decent menu and quality food. the bed was comfort and nice.
Stayed in May 2024
Reviewed: May 30, 2024
Eju
MalaysiaNil
Comfortable bed and pillow
Stayed in May 2024
Reviewed: May 24, 2024
Chiam
MalaysiaAirport transfer too expensive
Stayed in May 2024
Reviewed: May 23, 2024
Adamo
ThailandNot many TV channels. Should have a better selection for this level of hotel.
Very nice hotel in a good location for our purposes. Excellent staff and facilities.
Stayed in April 2024
Reviewed: May 21, 2024
Lee
MalaysiaI stayed in a 3-bedroom apartment. One of the bedrooms (the one with 2 single bed without en-suite bathroom) had a musky, damp smell.
Clean, comfortable, big unit & location is good
Stayed in May 2024
Reviewed: May 12, 2024
Harveen78
MalaysiaAc are old and outdated, very warm and stuffy despite maintenance team trying to fix it. Suites were very far away from lobby. The lighting were bad
Location and bedding was good
Stayed in May 2024
Reviewed: May 12, 2024
Azura
MalaysiaWas not properly explained how to get to rooms. There are 2 wings hotel and apartment. We got lost. Also the stairs to parking difficult for old people. Have difficulty understanding foreign staff accents.
Staff very polite. .
Stayed in May 2024
Reviewed: May 10, 2024
Noor
MalaysiaNone.
Everything. I've been staying in AC Hotel multiple time and i keep on coming back. The staff also nice and professional. Mr Dave, the receptionist, make the check in experience great and smooth. He also help me and my family to reload the luggage from the car. Such a helpful person. Same goes to the butler and the their staff in restaurant. The breakfast also nice. Will return again and again and again.
Stayed in May 2024
Reviewed: May 4, 2024
Kl
MalaysiaNeed to place more directive signage to direct customer to the suite
Clean, comfortable
Stayed in April 2024
Reviewed: May 2, 2024
Mohd
MalaysiaAll Good
Stayed in April 2024
Reviewed: April 29, 2024
Mohamed
MalaysiaAircond not cold for 2 rooms initially and were resolved by the technician. This is my second time face the situation. Need to thoroughly the aircond unit and not top up the gas only.
Good location and friendly staff. Good and fast response on room issues.
Stayed in April 2024
Reviewed: April 29, 2024
Yw
MalaysiaSo far nothing, everything good and nice.
Room was perfect. The staffs also friendly. Breakfast was great too. Location also good.
Stayed in April 2024
Reviewed: April 23, 2024
Abdul
Malaysia- can’t watch tv (channel error)
- Newly renovated room though the bathroom is the same as before - Basement parking (Have to tap either cc card/tng then validate at reception everytime you went out) - Card access to ride the elevator to room floor - comfy bed and pillow
Stayed in April 2024
Reviewed: April 23, 2024
Ahmad
MalaysiaThey locked up the kitchenette. The physical apartment itself does not have great views - even that view itself was partially blocked given the structure of the building. Pls let the mgmt know one of the toilet bidet hose is leaking
Probably the standard that Marriott has set in terms of expectations of what an apartment to be let out should look like. Wud hv been great if they enabled the kitchenette facility
Stayed in April 2024
Reviewed: April 17, 2024
Mayawati
MalaysiaAircond. Was here last October - one of the rooms had aircond issue. This time - different room, same issue. Prolly hotel needs to service all of the aircond again.
Just the overall concept.
Stayed in April 2024
Reviewed: April 16, 2024
Suraini
MalaysiaNone
Cleanliness
Stayed in April 2024
Reviewed: April 14, 2024
Kuljira
ThailandMany pillow and also side pillow fit me one. Very comfort and great sleep
Stayed in March 2024
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