none

beutifully done and very clean and location is the best if you want to explore Jonker street and the historical sites.

Stayed in September 2024

Having to leave!

Truly exceptional- a wonderful historic hotel in the heart of the city. All the decor was ‘just right’- it had a wonderful atmosphere and felt like a home rather than a museum. All the facilities were to a high standard. All the staff very lovely especially the owner who kindly explained all the different foods served at breakfast.

Stayed in September 2024

Very beautiful place. Nicely decorated. Chinese traditional breakfast. Large rooms with cozy furniture.

Stayed in August 2024

An amazing and inspiring place to stay- full of interesting artefacts and historical pieces. the traditional breakfast was delicious and our host was informative, giving us an explanation of all the different types of local food.

Stayed in July 2024

None

Lovely stay at 5 Heeren Museum Residence, a fabulous & lovely Peranakan boutique hotel with great collection of antiques & artifacts, compliments with lovely plants & flowers. The staff are very helpful & polite. The owner takes a lot of pride in the hotel & her collection, taking time to explain on the history. The hotel is so kind & generous to offer breakfast for us (although it is not in the package), allowing us to have a taste their home cooked nasi lemak, laksa, prawn noodles, chicken rice balls, fried bee hoon, prata, butter&kaya toast, the assortment of Nyonya kuehs.

Stayed in June 2024

I loved our stay at this lovely hotel. Located by the Melaka river in the heart of the town, it is in a fantastic spot to begin your exploration. The breakfasts served at the hotel are wonderful and tasty spreads of the paranakan cuisine that helped us understand the culture, tradition and history of the unique melting pot that Melaka is. The staff are very kind and welcoming and they made sure our stay went marvelously well.

Stayed in June 2024

1. I think the room is a bit congested, I suggest relooking into this 2. Only display those are needed and maybe an empty small table is needed for guests to put their small belonging like wallets, watch, spectacle and etc

Breakfast is fantastic and the host is great at getting personnel in touch The staff is good and excellent Overall, the Environment is great and clean especially when we need to take off our shoes and go upstairs, this is something new and good, maybe add a shoe rack on the ground floor so we can put shoes more organized

Stayed in June 2024

Parking! They offer parking but you can’t stop outside. The parking is around the back. Easy when you know - why don’t they tell you??

Great location and staff. Beautiful hotel in renovated building

Stayed in May 2024

Amazing location, excellent service, great breakfast.

Stayed in May 2024

Our room (207) was facing a really busy street. The noise level made sleeping impossible until 1am and then after 5:30 am. The room is windowless for all practical purposes, because of its location. It didn't feel luxurious at all.

Wonderful staff. It almost hurts to say negative things about the place but truth needs to be told Beautiful common area

Stayed in May 2024

A very special and interesting place to stay. Very helpful staff.

Stayed in April 2024

Absolutely nothing! Everything was perfect including bottles of water, soft drinks and snacks "on the house", So unusual at our european stays in hotels,

Very traditional food, The plates of different specialities just kept coming followed by fresh fruit. Kamilla and her staff were so helpful and considerate to our needs,

Stayed in March 2024

Breakfast. Only Chinese food which I didn't like

Beautiful historical atmosphere

Stayed in February 2024

Great location with wonderful people. Really know how to take care of a traveler. Love the decor and rooms

Stayed in February 2024

1. Staff quality and training, though helpful, needs a bit more polishing, though, granted that its more of a "homestay" type of hotel, its already not too bad 2. Honestly, at this price range, one would have easily compared it against the MNC brands like Four Seasons, Marriot etc, so I think if you are looking beyond the exquisite architecture and getting yourself inundated in peranakan treasures, then you'd be in for a little disappointment when it comes to service quality and the like that makes it "worth paying for", since its the most expensive hotel around in Malacca, it's fair to subject 5 Heeren to the greatest scrutiny!

1. It was a beautiful hotel with all the trinkets and curiosities of the past, so if you are a history lover or someone who loves peranakan architecture and treasures in general, it would have made yours a great stay! 2. Great personal touches with the breakfast served at 5 Heeren, a lovely spread of quality peranakan food served, all homemade with love and painstakingly prepared by the staff at the hotel. 3. Full privacy once behind the glass doors, since outsiders are not allowed in, definitely a great plus point if you want to stay away from all the nosy crowds and the tourists along Jonker Street.

Stayed in February 2024

Our room was facing the street so it can get very noisy at night , with the "pikachu" songs playing.

Very unique, cozy and lovely hotel. Friendly owner, gave us very warm welcome and explained a lot of things. The hotel is full of interesting design and things to see and explore. The room size is adequate, comfortable, with a traditional bed. It also locates in the center of the city, within walking distance to all the attractions and things to do.

Stayed in February 2024

The amazing collection of traditional artefacts

Stayed in February 2024

The tricicles go around at night and make a lot of noise with their music. Try to get a room facing the river.

If you like old colonial houses, you'd love this place. It is like living in a museum! really nice and close to city center.

Stayed in February 2024

Beautiful hotel. Great veggie & vegan breakfast made especially for us.

Stayed in January 2024

Nothing to comment, everything was perfect.

Location was perfect, it is closer to many beautiful places. The place we stayed was unique, you are really feeling like staying at museum. Staff was very friendly and helpful. You need to remove shoes before going up to you room from lobby, which makes you feel like you are at home.

Stayed in January 2024

Nothing.

Stay at a real Peranakan property to live Melakka as it is supoposed to be. You stay in a living museum.

Stayed in January 2024

This is a unique place to stay. The building is old and decorated with antiquity and old knick-knacks, but the bedrooms and bathrooms are totally modernised. The owner was a fantastic hostess, and the staff were friendly and attentive. Breakfast was amazing with local delicacies. Next time I am in Malacca, this will be where I will want to stay.

Stayed in December 2023

The key and access card bundled is too bulky to carry.

The design and the theme of the property.

Stayed in December 2023

The hotel is a destination in and of itself if you are interested in Peranakan culture.

Stayed in October 2023